We performed a comparison between Barracuda Email Security Gateway and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is lightweight, and we can filter all of our inbound and outbound emails. We have controls for rate control, quarantine, and tagging. We can see whether an email is a spam email or a phishing email."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine. It is also quite flexible and has an API at the backend."
"The spam filtering, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The solution is "set and forget". You pay for it and everything is done for you."
"It has very good capabilities for managing malware."
"The anti-malware and spam features are valuable."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"The setup is pretty simple."
"The solution is excellent at blocking spam."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"The pricing needs improvement."
"Some customers experience issues with integration."
"The solution could improve by adding DomainKeys (DKIM) functionality. This is something that is essentially required nowadays for outbound security. They do not have it on their on-premise solution appliance but they have alternate arrangements for their cloud solution."
"The scalability needs improvement, it's the only feature that is required."
"False positives have given us issues."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
"The reporting can be improved."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"They really need to create a good package that competes with Microsoft."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"This product would benefit from better integration with Symantec Endpoint Protection."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Barracuda Email Security Gateway is rated 8.0, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Mimecast Email Security, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Microsoft Defender for Office 365, Fortinet FortiMail and Sophos Email. See our Barracuda Email Security Gateway vs. Symantec Messaging Gateway report.
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