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Mimecast Advanced Email Security vs Symantec Messaging Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mimecast Advanced Email Sec...
Ranking in Secure Email Gateway (SEG)
3rd
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
48
Ranking in other categories
Email Archiving (1st), Email Security (4th), Office 365 Protection (2nd)
Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
12th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Secure Email Gateway (SEG) category, the mindshare of Mimecast Advanced Email Security is 14.1%, up from 12.7% compared to the previous year. The mindshare of Symantec Messaging Gateway is 3.1%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Mimecast Advanced Email Security14.1%
Symantec Messaging Gateway3.1%
Other82.8%
Secure Email Gateway (SEG)
 

Featured Reviews

Avinash Mishra - PeerSpot reviewer
Manager - EUC at Finthrive
Advanced email filtering has blocked massive spam volumes and prevents unauthorized data leaks
Improvements for Mimecast Advanced Email Security include enhancing the user interface and accessibility, particularly regarding admin capabilities to add or modify user accounts. Streamlining this could improve overall usability and security management for users. Reporting is another area needing improvement in Mimecast Advanced Email Security, as the reports provided are not very easy to decipher. With artificial intelligence being integrated into various tools including Mimecast Advanced Email Security, I believe there is potential to enhance functionality, enabling users to ask specific questions and retrieve concise answers instead of overwhelming data. I choose a nine for Mimecast Advanced Email Security because improvements such as better user interface and artificial intelligence integration features would greatly enhance its usability. While no tool is perfect, these adjustments could greatly elevate Mimecast Advanced Email Security's capabilities.
Dennis O'Reilly - PeerSpot reviewer
Cyber SecOps Principal at Dotcom Security
The product provides good content filtering options, but the false positive submissions must be improved
The tool is very stable. I rate the stability a seven out of ten. It's an on-premise application that runs on a virtual machine. It has dependencies on the hypervisor host that we're running it on. If it's not configured, the application can be influenced by it. Sometimes, there is a service stop error while the service is still running. Sometimes, the service just stops. Some policies do not act the way that we intend them to respond.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security on offer is very good."
"I would rate Mimecast Email Security a nine out of ten."
"Mimecast Advanced Email Security has positively impacted our organization by securing our environment better than before compared to what we used to configure earlier to deliver the email."
"Mimecast Mailbox Community is an email gateway required for every organization, regardless of size."
"I recommend Mimecast based on customer requirements and budget."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"The platform's most valuable features are journaling and email archiving, effectively stopping phishing attacks."
"The initial setup is easy."
"My advice to others who plan to use Symantec Messaging Gateway is that it's a very good product, it's very stable, and it's user-friendly, but the only problem is that it doesn't have good partner support here in Bolivia, where I'm located."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"I've been using Messaging Gateway for ten years."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The setup is pretty simple."
"Symantec is a secure product."
"The solution is excellent at blocking spam."
 

Cons

"I don't think it's ideally suited for maybe a smaller business environment, like, for example, for companies with less than 100 seats."
"The price of the solution is expensive. It can improve by reducing the price."
"The price could be better, it should be reduced."
"We discussed the phishing aspect, the DNS system, and the key rotation."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"As for areas for improvement within Mimecast Web Security, I believe there is quite a lot that can be improved."
"Mimecast needs to reduce the number of false positive emails; a big pain point for us."
"The solution is expensive in comparison to similar solutions."
"It could be more scalable."
"Sometimes the solution picks up false positive for viruses during scans."
"Recently, I've had some problems regarding their support. The tech was acquired by Broadcom, and since then, the support part is very bad."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"Where it is not available, as is the case with unstructured data, this product fails miserably."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"The solution takes up a lot of memory."
 

Pricing and Cost Advice

"Two subscription options are currently offered: monthly and yearly. My suggestion is to opt for the yearly subscription as it can give some discount. The pricing isn't high as other cloud solutions are pricier than Microsoft's offerings."
"Its price is in the middle range. It is a structured licensing model where there are various components that you can add or choose to add or not."
"The price of Mimecast Mailbox Continuity is expensive."
"Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine."
"The product price is moderate. I rate the pricing a five out of ten."
"It is a bit expensive."
"It's an expensive solution."
"For what it is, the product is overpriced."
"Symantec Messaging Gateway’s pricing is very cheap."
"A subscription for technical support costs extra."
"For 150 users, we pay INR 1,60,000."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"They're a little costly compared to Microsoft."
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Computer Software Company
9%
Financial Services Firm
9%
Construction Company
8%
Outsourcing Company
20%
Construction Company
16%
Financial Services Firm
13%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise13
Large Enterprise23
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is room for improvement since new threats are emerging. Considering the availability of new features would be worthwhile. Mimecast Email Security is somewhat expensive compared to the competi...
Ask a question
Earn 20 points
 

Also Known As

Mimecast Email Security with Targeted Threat Protection, Mimecast Web Security, Mimecast Mailbox Continuity, Email and Collaboration Threat Protection
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Hewlett-Packard Company (HP), Cushman and Wakefield, PIB Group, Swissport
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Mimecast Advanced Email Security vs. Symantec Messaging Gateway and other solutions. Updated: September 2026.
916,956 professionals have used our research since 2012.