

Symantec Messaging Gateway and Mimecast Advanced Email Security compete in the realm of email security solutions, aiming to protect businesses from diverse email threats. Mimecast seems to have an advantage based on its AI-driven capabilities and strong integration with Microsoft 365, positioning it as a comprehensive security tool.
Features: Symantec Messaging Gateway is notable for advanced content filtering, malware and antivirus defense, and its robust spam management leveraging a large database. It suits organizations lacking a cloud presence with its high customizability. Mimecast Advanced Email Security offers advanced sandboxing features, strong integration with Microsoft 365, and excels in secure messaging alongside comprehensive email archiving and data loss prevention capabilities.
Room for Improvement: Symantec Messaging Gateway could improve unstructured data discovery, dynamic content filtering, and local partner support. Mimecast would benefit from better phishing detection submission processes, improved misclassification handling, and more competitive pricing, especially regarding emerging threats. Additionally, expanding flexibility in identity protection and integrating more AI features could improve its service offering.
Ease of Deployment and Customer Service: Symantec Messaging Gateway primarily operates on-premises, requiring adjustments for cloud migration, and its customer service has declined post-Broadcom acquisition. Mimecast offers deployment across public and hybrid cloud environments, earning praise for its responsive support. However, the initial setup can be complex, and improvement in handling escalated cases is needed.
Pricing and ROI: Symantec Messaging Gateway is expensive with per-mailbox licensing costs and substantial additional charges for premium features. Duplicative costs with Microsoft solutions concern users despite good ROI from phishing prevention. Mimecast is similarly costly, with high subscription and additional support costs, though it provides excellent functionality. Pricing is viewed as burdensome compared to Microsoft's integrated security solutions, suggesting both products could benefit from more competitive pricing strategies to enhance perceived value and ROI.
| Product | Market Share (%) |
|---|---|
| Mimecast Email Security | 16.5% |
| Symantec Messaging Gateway | 2.3% |
| Other | 81.2% |

| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 8 |
Mimecast Advanced Email Security provides essential features like spam filtering, email archiving, and threat remediation, enhancing email protection. Its integration with Microsoft 365 and user-friendly administration console improve usability while blocking phishing and imposter attacks.
Mimecast Advanced Email Security is an important tool for organizations combating email threats such as phishing and malicious attachments. Acting as a cloud-based email gateway, it delivers threat protection and email archiving while supporting compliance requirements like HIPAA. Features such as URL inspection, identity protection, impersonation policies, and DMARC Analyzer ensure robust security. Despite its comprehensive capabilities, users find pricing high with room for improvement in detection rates and interface simplification. Additionally, blocking flexibility and outbound mail server blocklisting challenges signal areas for enhancement.
What are the key features?Mimecast Advanced Email Security is deployed across industries like healthcare, finance, and legal sectors where email threats are prevalent. Companies leverage phishing detection, data compliance, and behavior analysis with ease due to its scalable and cloud-based capabilities. Its robust features support enhanced protection and communication integrity.
Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity.
With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications.
Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.
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