BackupAssist vs Dell NetWorker comparison

BackupAssist and Dell Technologies are both solutions in the Backup and Recovery category. BackupAssist is ranked #69, while Dell Technologies is ranked #10 with an average rating of 7.8. BackupAssist holds a 0.4% mindshare in BRS, compared to Dell Technologies’s 2.3% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

574 Views
540 Comparison Views

100% willing to recommend

Dell NetWorker

Read 85 Dell NetWorker reviews

4,320 Views
3,888 Comparison Views

90% willing to recommend

BackupAssist

Dell NetWorker

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Executive SummaryUpdated on Sep 11, 2024

Dell NetWorker and BackupAssist compete in the data backup solutions category. Dell NetWorker is seen as having the upper hand for complex environments due to its advanced features and comprehensive support.

Features: Dell NetWorker is praised for its scalability, integration capabilities, and robust data recovery options. Users highlight its ability to handle large amounts of data efficiently. BackupAssist stands out for its straightforward setup, ease of use, and effective backup scheduling.

Room for Improvement: Users of Dell NetWorker suggest enhancements in speed, a more intuitive configuration process, and better reporting tools. BackupAssist users recommend improved customer support response times, expanded cloud storage options, and better documentation.

Ease of Deployment and Customer Service: Dell NetWorker's deployment can be complicated and time-consuming due to its complex architecture. However, its customer service is praised for being responsive and helpful. BackupAssist receives positive feedback for its quick and straightforward deployment process, but its customer service needs improvement according to user feedback.

Pricing and ROI: Dell NetWorker is seen as a more expensive option, but users feel it offers good ROI due to its advanced features and reliability. BackupAssist is considered cost-effective with lower upfront costs, making it accessible for smaller businesses. Its limited features may impact long-term ROI for larger enterprises.

To learn more, read our detailed BackupAssist vs. Dell NetWorker Report (Updated: September 2025).

Buyer's Guide

BackupAssist vs. Dell NetWorker

September 2025

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Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

69th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (14th)

Dell NetWorker

Ranking in Backup and Recovery

10th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of BackupAssist is 0.4%, up from 0.2% compared to the previous year. The mindshare of Dell NetWorker is 2.3%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Dell NetWorker	2.3%
BackupAssist	0.4%
Other	97.3%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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ErmiasGirma

Cloud Infrastructure Engineer at Safaricom Ethiopia plc

Offers seamless integration and cost-saving benefits with enhanced recovery capabilities

Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I have found that the backups are usually very successful."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"Dell NetWorker allows for extensive customization, supporting various open-source databases like PostgreSQL."

"The solution offers compatibility with many types of database systems. It is one of the largest backup solutions. Additionally, it gives important information about data domain systems with deduplication."

"I feel that it is a good product."

"The solution is very stable, especially if you are using a RAC environment."

"Dell NetWorker is easy to install, configure, and operate."

"Data domain is a good feature."

"The backup capabilities and the automatization of the backup - along with the potential to make the back up on a virtual machine - are the solution's most valuable aspects."

"The possibility of recovering up-to-the-moment data is very useful."

More Dell NetWorker pros

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"While upgrading to a new version, we encounter challenges related to specific algorithms or code regulations."

"It could be more user-friendly."

"The web console could be a lot better."

"I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups."

"Its console UI should be better. It should also have more out-of-the-box reporting functionalities. It should also have easier cloud integration. They have got cloud boost and things like that, but if you want to directly back up to the cloud, I'm not too sure whether you can do it. For example, you can easily send data from Commvault to AWS, Azure, or a container, but it seems to be not so easy in NetWorker."

"The installation process should be improved as it is complicated. To connect to a server, it's necessary to install a client on the server, which is challenging."

"Support is definitely an area of concern because of the time it takes to resolve our issues."

"Ports are not visible to the network, which requires a dedicated physical server."

More Dell NetWorker cons

Pricing and Cost Advice

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The product pricing here in Zimbabwe is good, I cannot complain."

"The licensing model can be traditional licensing or capacity-based licensing."

"You have to buy the deduplication software separately from the license."

"Licensing is based on the number of terabytes, so you need to purchase packages."

"The price is a little on the high side, but it's reliable and provides a good service."

"The solution follows a subscription model for licensing. We pay annually to use the solution and the price is high."

"Earlier, users had to make yearly payments towards the licensing costs of the product. The licenses were expensive but users used to get the best device to use."

"We do need to purchase a license, but sometimes, it comes as a part of the Dell Data Protection Suite (DPS). It has a capacity-based licensing."

"It is not very expensive and not very cheap."

More Dell NetWorker pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

15%

Comms Service Provider

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	33
Large Enterprise	37

Questions from the Community

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What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

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What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

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What is your experience regarding pricing and costs for Dell NetWorker?

The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...

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Comparisons

Veeam Data Platform vs BackupAssist

Compared 65% of the time

Acronis Cyber Protect vs BackupAssist

Compared 35% of the time

More BackupAssist Competitors

Dell PowerProtect Data Manager vs Dell NetWorker

Compared 31% of the time

Veeam Data Platform vs Dell NetWorker

Compared 16% of the time

Commvault Cloud vs Dell NetWorker

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Dell NetWorker

Compared 7% of the time

Dell Avamar vs Dell NetWorker

Compared 7% of the time

More Dell NetWorker Competitors

Product Reports

Buyer's Guide

BackupAssist

October 2025

Download BackupAssist product report

Buyer's Guide

Dell NetWorker

October 2025

Download Dell NetWorker product report

Also Known As

No data available

NetWorker

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Buyer's Guide

BackupAssist vs. Dell NetWorker

September 2025

Free Report: BackupAssist vs. Dell NetWorker

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