We performed a comparison between Azure Monitor and New Relic APM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic is easier to deploy than Azure Monitor. Its users are happier with the technical support and also report an ROI.
"Azure Monitor is very stable."
"The most valuable feature is the universality of their functionalities in all Azure services, including, software solutions."
"Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs."
"The tools for logs and metrics are pretty good and easy to use."
"Technical support is helpful."
"Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting."
"The solution works well overall. It's easy to implement and simple to use."
"Data exporting is easy, and this tool works seamlessly with other solutions. It's a stable and low-priced solution."
"The simplicity of the dashboard is very good."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The monitoring so far has been good and we are happy with it."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"It offers helpful user metrics so we can learn more about the user experience."
"The stability of New Relic APM is very good."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"In my opinion, they should improve the overall user experience, especially when it comes to indexing and searching collective logs."
"They need to work with other cloud providers - not just Azure."
"Azure Monitor could improve the visualization aspect and integrate better with other third-party services."
"It might not have all of the capabilities we will need."
"I'd like the solution to do more around vulnerability assessment. It's lacking in the product right now."
"I would like more transparency when we use the solution with another environment, like on-premises, or on another cloud environment, like AWS or GCP."
"Lacks information including details related to where problems lie."
"This solution has fewer features than some of its competitors, so adding more features to it would make it better."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The solution is quite expensive."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"It would be nice if there were pre-made dashboards."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
Azure Monitor maximizes the availability and performance of your applications by delivering a comprehensive solution for collecting, analyzing, and acting on telemetry from your cloud and on-premises environments. It helps you understand how your applications are performing and proactively identifies issues affecting them and the resources they depend on.
New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle.
There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.
Reviews from Real Users
“To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. “ - Sreenivasula M., Sr. Engineer of Quality Assurance at a tech consulting company.
“The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.” - A PeerSpot user who is a Middleware Specialist at a tech services company.
Azure Monitor is ranked 6th in Application Performance Management (APM) with 20 reviews while New Relic APM is ranked 3rd in Application Performance Management (APM) with 20 reviews. Azure Monitor is rated 7.6, while New Relic APM is rated 8.2. The top reviewer of Azure Monitor writes "Helps us test the performance and efficiency of cloud applications; good log analysis". On the other hand, the top reviewer of New Relic APM writes "Provides a complete picture of what's happening and has an accurate alert mechanism". Azure Monitor is most compared with Datadog, Splunk, Dynatrace, AWS X-Ray and Prometheus, whereas New Relic APM is most compared with Dynatrace, Datadog, AppDynamics, Splunk and AWS X-Ray. See our Azure Monitor vs. New Relic APM report.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.