Coming October 25: PeerSpot Awards will be announced! Learn more

Azure Monitor vs New Relic APM comparison

Cancel
You must select at least 2 products to compare!
Microsoft Logo
16,211 views|13,663 comparisons
New Relic Logo
16,981 views|13,621 comparisons
Comparison Buyer's Guide
Executive Summary
Updated on September 5, 2022

We performed a comparison between Azure Monitor and New Relic APM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Azure Monitor users share mixed reviews on the ease of deployment. New Relic users say that its initial setup is straightforward.
  • Features: Users of both products are happy with their stability and scalability.

    Azure Monitor users like the solution’s data collection and monitoring. Reviewers would like to see better reporting features.

    New Relic users say the solution is user friendly and has good performance. Users would like more network monitoring features.
  • Pricing: Azure Monitor users consider the solution to be expensive. New Relic reviewers have mixed reviews on its pricing.
  • Service and Support: Azure Monitor users express mixed reviews regarding the technical support. New Relic users are satisfied with the level of support they receive.
  • ROI: Azure Monitor users do not mention ROI. New Relic users report a positive ROI.

Comparison Results: New Relic is easier to deploy than Azure Monitor. Its users are happier with the technical support and also report an ROI.

To learn more, read our detailed Azure Monitor vs. New Relic APM report (Updated: August 2022).
633,572 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Azure Monitor is very stable.""The feature that I found most valuable in Azure Monitor is its monitoring abilities. With Azure Monitor, you are able to monitor all of your cloud resources across multiple subscriptions in one dashboard and create solution-specific alerts that can trigger an email to the team responsible for that specific solution.""The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera.""Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs.""It is a robust, stable product.""Data exporting is easy, and this tool works seamlessly with other solutions. It's a stable and low-priced solution.""You can scale the product.""It is a move-in powerful feature compared to other market-leading tools."

More Azure Monitor Pros →

"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good.""The simplicity of the dashboard is very good.""The stability of New Relic APM is very good.""We like the performance of the product.""The most valuable feature is application monitoring.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.""The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.""The VPN is one of the solution's most valuable features for us."

More New Relic APM Pros →

Cons
"Setting up this solution is complex. It's also missing the functionality of assigning alerts.""If it is configured incorrectly, you can end up with a huge bill.""They need to work with other cloud providers - not just Azure.""This solution has fewer features than some of its competitors, so adding more features to it would make it better.""Currently, it seems it's complicated to get the correct information in terms of what to do and how things work.""Lacks information including details related to where problems lie.""I'd like the solution to do more around vulnerability assessment. It's lacking in the product right now.""Azure Monitor could improve network performance monitoring and make it more advanced."

More Azure Monitor Cons →

"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided.""The solution is quite expensive.""They should bring the pricing down to be more competitive.""It is very difficult to award the service level cycles at an endpoint level.""One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly.""We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it.""The solution could improve by having more network monitoring features, such as for all the infrastructure.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."

More New Relic APM Cons →

Pricing and Cost Advice
  • "Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
  • "The price of the solution is reasonable."
  • "Azure Monitor is a competitively priced solution."
  • "Azure Monitor is one of the more cost effective solutions on the market."
  • "The cost of Azure Monitor application performance should be less expensive."
  • More Azure Monitor Pricing and Cost Advice →

  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • More New Relic APM Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
    633,572 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we… more »
    Top Answer:We are sometimes confused about the details. We would like to have a flow in terms of how a new application should engage with Azure Monitor. We must understand: what is the most crucial part of our… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.
    Top Answer:The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic… more »
    Ranking
    Views
    16,211
    Comparisons
    13,663
    Reviews
    10
    Average Words per Review
    447
    Rating
    7.5
    Views
    16,981
    Comparisons
    13,621
    Reviews
    13
    Average Words per Review
    493
    Rating
    8.5
    Comparisons
    Also Known As
    New Relic Mobile
    Learn More
    Overview

    Azure Monitor maximizes the availability and performance of your applications by delivering a comprehensive solution for collecting, analyzing, and acting on telemetry from your cloud and on-premises environments. It helps you understand how your applications are performing and proactively identifies issues affecting them and the resources they depend on.

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    Offer
    Learn more about Azure Monitor
    Learn more about New Relic APM
    Sample Customers
    Rackspace, First Gas, Allscripts, ABB Group
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Top Industries
    REVIEWERS
    Financial Services Firm33%
    Government22%
    Insurance Company22%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm12%
    Comms Service Provider10%
    Insurance Company7%
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company13%
    Media Company11%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm15%
    Comms Service Provider10%
    Government6%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise69%
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    Buyer's Guide
    Azure Monitor vs. New Relic APM
    August 2022
    Find out what your peers are saying about Azure Monitor vs. New Relic APM and other solutions. Updated: August 2022.
    633,572 professionals have used our research since 2012.

    Azure Monitor is ranked 6th in Application Performance Management (APM) with 12 reviews while New Relic APM is ranked 4th in Application Performance Management (APM) with 13 reviews. Azure Monitor is rated 7.6, while New Relic APM is rated 8.4. The top reviewer of Azure Monitor writes "Low-priced and stable tool for data export and visualization, but has very few features". On the other hand, the top reviewer of New Relic APM writes "Provides a complete picture of what's happening and has an accurate alert mechanism". Azure Monitor is most compared with Datadog, Splunk, Dynatrace, AWS X-Ray and SolarWinds Server and Application Monitor, whereas New Relic APM is most compared with Dynatrace, Datadog, Splunk, AppDynamics and AWS X-Ray. See our Azure Monitor vs. New Relic APM report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.