

Find out in this report how the two Low-Code Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Each one we've carefully measured ROI and been able to demonstrate significant ROI with them.
The biggest return on investment for me when using Azure AI Foundry is the savings in cost for implementing our own observability, visibility, evaluation, and building our own infrastructure to do proof of concepts.
The playground is where you can deploy the model and test, and guardrails serve as the protection mechanism.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
In terms of productivity, my ROI is definitely at an eight or nine out of a scale of one to ten.
I evaluate customer service and technical support positively because we have the enterprise license, which allows us to prioritize serious issues, ensuring that Microsoft support responds quickly.
On a scale from one to ten, I would rate customer service and technical support as a nine.
I am receiving full support due to our partnership with Microsoft and because we are in the evaluation phase.
Azure AI Foundry scales with the growing needs of my organization very well.
The platform expands to all of our needs without us really having to do anything, so scalability is definitely there.
I've had a couple of times where I've had to get to the VP level of Microsoft before I could get the capacity I needed for my customers.
Salesforce's scalability was not a problem.
Salesforce Platform is absolutely scalable for us.
We are using it globally in thirty countries.
I have not experienced any downtime, crashes, or performance issues.
Regarding stability and reliability, I've had zero downtime with Azure AI Foundry, and it helps fix itself.
I would assess the stability and reliability of Azure AI Foundry as very good.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
We have never had any problems with it.
It is definitely very stable.
Providing data on the internal workings of Azure AI Foundry would help customers like us feel more comfortable adopting it.
What did not work well for us regarding Azure AI Foundry includes the security piece, being able to identify how to deploy to multiple regions, reducing latency, and managing tokens per minute.
With code, you know what the binary result is, but with prompting, it is a lot harder.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Using AI extensively to make the platform easier to use would also be beneficial.
Regarding the pricing, setup cost, and licensing of Azure AI Foundry, I would say it is fair, but I think it gets more expensive.
the pricing, setup costs, and licensing for Azure AI Foundry are very expensive, but still cheaper than hiring an additional position
It was difficult to get an understanding of how we could model out our pricing and cost over time without talking to someone.
Salesforce Platform may be on the expensive side.
It is on the expensive side, unfortunately.
Some examples of how its features have benefited my organization include ease of access, being able to see what's functioning, what's not functioning, why it's not functioning, and when it stopped functioning, and to maintain visibility on day-to-day operations.
The feature of being able to pick the right models has been the most beneficial for enhancing our customer service because some AI models are more expensive but slower, while others are faster and cheaper, allowing us to pick the right model for the right task that we are trying to solve.
The feature that has been the most beneficial for enhancing customer experience is the one that allows you to compare multiple models to one another and see how they perform against each other.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
The biggest benefit is seamless usage in terms of an easy-to-use interface and GUI that makes it easy to interact with the entire platform and generate reports effortlessly.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.


| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 2 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 26 |
| Large Enterprise | 39 |
Azure AI Foundry harnesses advanced AI technologies to streamline complex tasks across industries, offering cutting-edge solutions that enhance business processes and boost efficiency.
Azure AI Foundry integrates seamlessly into business environments, leveraging AI to transform traditional operations. It supports diverse applications by providing robust machine learning capabilities that drive innovation and enable intelligent automation. Designed to handle large-scale data analytics, it empowers users to make data-driven decisions swiftly and accurately, thereby optimizing resources and workflows.
What are the key features of Azure AI Foundry?Azure AI Foundry is utilized across multiple industries, including finance, healthcare, and manufacturing, where it aids in predictive analytics, patient data management, and supply chain optimization. Its ability to integrate AI-driven insights into everyday operations helps these sectors enhance their efficiency and innovate steadily in dynamic markets.
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
We monitor all Low-Code Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.