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Azure AI Foundry vs Bizagi comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Azure AI Foundry streamlines implementation, boosts efficiency, and delivers ROI, though financial impacts vary, especially for non-profits.
Sentiment score
5.8
Bizagi boosts efficiency and ROI, with automation cutting costs, enhancing timelines, and prompting free-to-enterprise upgrade interest.
Each one we've carefully measured ROI and been able to demonstrate significant ROI with them.
AI Practice Director at a consultancy with 201-500 employees
The biggest return on investment for me when using Azure AI Foundry is the savings in cost for implementing our own observability, visibility, evaluation, and building our own infrastructure to do proof of concepts.
Assistant VP, Architecture (Engineering & Director at a financial services firm with 5,001-10,000 employees
The playground is where you can deploy the model and test, and guardrails serve as the protection mechanism.
Advisory Specialist Master at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
5.3
Azure AI Foundry support receives mixed reviews, citing both quick responses for some and delays and challenges for others.
Sentiment score
6.5
Bizagi's customer service is knowledgeable but varies significantly in response time, improving with premium subscriptions and community resources.
I evaluate customer service and technical support positively because we have the enterprise license, which allows us to prioritize serious issues, ensuring that Microsoft support responds quickly.
Manager, Data Science at a outsourcing company with 10,001+ employees
On a scale from one to ten, I would rate customer service and technical support as a nine.
Senior VP, AI, Innovation & Architecture at a computer software company with 501-1,000 employees
I am receiving full support due to our partnership with Microsoft and because we are in the evaluation phase.
Sr Director at a tech vendor with 10,001+ employees
It is a community product, there is not much support we can expect.
Architect at Evoke
The toolset is very intuitive, so we didn’t need to contact their support much.
Enterprise Architect at a mining and metals company with 10,001+ employees
 

Scalability Issues

Sentiment score
5.5
Azure AI Foundry offers seamless scalability, though GPU availability and organizational readiness can affect expansion and deployment.
Sentiment score
6.2
Bizagi is scalable with proper resources, though scalability varies by deployment type, size, and user configurations.
Azure AI Foundry scales with the growing needs of my organization very well.
Senior VP, AI, Innovation & Architecture at a computer software company with 501-1,000 employees
The platform expands to all of our needs without us really having to do anything, so scalability is definitely there.
Staff Software Developer at a tech vendor with 1,001-5,000 employees
I've had a couple of times where I've had to get to the VP level of Microsoft before I could get the capacity I needed for my customers.
AI Practice Director at a consultancy with 201-500 employees
There is no direct scalability option.
Architect at Evoke
If I rate scalability from one to ten, I would probably give it a six.
Enterprise Architect at a mining and metals company with 10,001+ employees
 

Stability Issues

Sentiment score
6.9
Azure AI Foundry is stable with high user satisfaction, despite occasional issues due to broader Azure service outages.
Sentiment score
6.8
Bizagi is praised for reliability and stability, with minor bugs occasionally surfacing but performance issues being minimal.
I have not experienced any downtime, crashes, or performance issues.
Directeur Des Ventes at Ited
Regarding stability and reliability, I've had zero downtime with Azure AI Foundry, and it helps fix itself.
IT Manager at a manufacturing company with 1,001-5,000 employees
I would assess the stability and reliability of Azure AI Foundry as very good.
Senior VP, AI, Innovation & Architecture at a computer software company with 501-1,000 employees
 

Room For Improvement

Azure AI Foundry needs improved integration, usability, transparency, governance, and tool support to enhance user experience and adoption.
Bizagi needs performance improvements, better cloud integration, intuitive design, and enhanced support, with high costs and limited Linux compatibility.
Providing data on the internal workings of Azure AI Foundry would help customers like us feel more comfortable adopting it.
Assistant VP, Architecture (Engineering & Director at a financial services firm with 5,001-10,000 employees
What did not work well for us regarding Azure AI Foundry includes the security piece, being able to identify how to deploy to multiple regions, reducing latency, and managing tokens per minute.
Azure Cloud Architect at a manufacturing company with 10,001+ employees
With code, you know what the binary result is, but with prompting, it is a lot harder.
Senior Director, Data Orchestration Ai & Helix Practice Advisor at Connection
Reporting capabilities can be improved more, and community support should be increased.
Architect at Evoke
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Enterprise Architect at a mining and metals company with 10,001+ employees
The decision map could be improved to allow more than three options at a decision point.
Principal Standardization Officer at KEBS
 

Setup Cost

Azure AI Foundry pricing varies by user, with mixed views on cost justification and competitiveness, prompting some to seek alternatives.
Enterprise users find Bizagi's pricing mixed, valuing flexibility yet desiring a mid-range option between free and enterprise.
Regarding the pricing, setup cost, and licensing of Azure AI Foundry, I would say it is fair, but I think it gets more expensive.
Assistant VP, Architecture (Engineering & Director at a financial services firm with 5,001-10,000 employees
the pricing, setup costs, and licensing for Azure AI Foundry are very expensive, but still cheaper than hiring an additional position
Manager, Data Science at a outsourcing company with 10,001+ employees
It was difficult to get an understanding of how we could model out our pricing and cost over time without talking to someone.
Senior VP, AI, Innovation & Architecture at a computer software company with 501-1,000 employees
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
Enterprise Architect at a mining and metals company with 10,001+ employees
 

Valuable Features

Azure AI Foundry streamlines AI integration with quick testing, centralized hosting, enhanced security, and efficient deployment features.
Bizagi offers a user-friendly, low-code platform with strong automation, integration capabilities, and BPMN 2.0 compliance, enhancing workflow efficiency.
Some examples of how its features have benefited my organization include ease of access, being able to see what's functioning, what's not functioning, why it's not functioning, and when it stopped functioning, and to maintain visibility on day-to-day operations.
IT Manager at a manufacturing company with 1,001-5,000 employees
The feature of being able to pick the right models has been the most beneficial for enhancing our customer service because some AI models are more expensive but slower, while others are faster and cheaper, allowing us to pick the right model for the right task that we are trying to solve.
Manager, Data Science at a outsourcing company with 10,001+ employees
The feature that has been the most beneficial for enhancing customer experience is the one that allows you to compare multiple models to one another and see how they perform against each other.
AI Practice Director at a consultancy with 201-500 employees
It is open source.
Architect at Evoke
The user interface is very good, making it easy for business people to understand.
Enterprise Architect at a mining and metals company with 10,001+ employees
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
Graphic Designer at a computer software company with 5,001-10,000 employees
 

Categories and Ranking

Azure AI Foundry
Ranking in Low-Code Development Platforms
10th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
16
Ranking in other categories
AI Development Platforms (7th), Integration Platform as a Service (iPaaS) (10th), AI-Agent Builders (3rd)
Bizagi
Ranking in Low-Code Development Platforms
11th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Business Process Design (3rd), Business Process Management (BPM) (9th), Process Automation (8th), Rapid Application Development Software (16th), No-Code Development Platforms (5th), Process Mining (7th), Business Orchestration and Automation Technologies (13th)
 

Featured Reviews

Sudhakar Pyndi - PeerSpot reviewer
Data, Analytics & Ai Senior Director, Enterprise Architecture at a comms service provider with 10,001+ employees
Document processing has accelerated contract reviews and enabled rapid development of AI-driven supply chain solutions
With regard to security, compliance, or governance features in Azure AI Foundry, this is something that we have started looking into, primarily using Microsoft Purview for our governance, data governance. There is this new module called DSPM for AI, and we are exploring it while trying to operationalize it with different policies and so forth, but we're still not where we want to be on the governance, AI governance side. It's a process and a path, and we are trying to work through that right now. Azure AI Foundry can be improved from the governance perspective, as a lot can be done. The promising part is the recent announcement on the Foundry control plane. A couple of days back, there was an announcement regarding it bringing in some of the gaps that were on the platform, so it's a really positive direction in terms of where it's going. More governance is what is lacking, but the control plane will really play a big role there.
FL
Enterprise Architect at a mining and metals company with 10,001+ employees
Intuitive toolset engages users effectively in agile projects
I would recommend Bizagi depending on the maturity of the organization. For those just starting, it's a good tool to get into business modeling. In more mature environments, I might not pick this toolset because it doesn't integrate with live systems well. Overall, I would rate Bizagi between eight to nine.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
11%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise13
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
 

Questions from the Community

What is your experience regarding pricing and costs for Azure AI Foundry?
I would need to ask my technical team about my experience with the pricing, setup costs, and licensing.
What needs improvement with Azure AI Foundry?
The platform's effect on my management of privacy, performance, and compliance across different regions is quite complex because Azure AI Foundry does not make it very clear how to deploy. We set u...
What is your primary use case for Azure AI Foundry?
My main use cases for Azure AI Foundry include deploying AI applications to perform document comparison, translation services, and a chat feature, helping the digital AI team at our company. Curren...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Find out what your peers are saying about Azure AI Foundry vs. Bizagi and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.