AWS Systems Manager vs CloudBees comparison

Amazon Web Services (AWS) and CloudBees are both solutions in the Configuration Management category. Amazon Web Services (AWS) is ranked #5 with an average rating of 8.1, while CloudBees is ranked #11 with an average rating of 8.3. Amazon Web Services (AWS) holds a 10.9% mindshare in CM, compared to CloudBees’s 0.1% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of CloudBees users who would recommend it.

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Executive SummaryUpdated on Sep 16, 2024

AWS Systems Manager and CloudBees are leading tools in their respective domains, each offering distinct advantages and limitations. AWS Systems Manager is favored for its comprehensive automation capabilities, while CloudBees excels with its robust continuous integration and delivery features.

Features: AWS Systems Manager is praised for its excellent automation tools, resource management, and script automation. CloudBees receives commendations for its strong CI/CD support, pipeline automation, and extensive plugin ecosystem.

Room for Improvement: Users of AWS Systems Manager mention the need for improved troubleshooting tools, more integrated reporting capabilities, and enhanced operational visibility. CloudBees users seek better scalability, more intuitive setup processes, and enhancements in initial setup.

Ease of Deployment and Customer Service: AWS Systems Manager is noted for its straightforward deployment and reliable customer support, with helpful documentation. CloudBees has a steeper learning curve but is supported by responsive and knowledgeable customer service teams.

Pricing and ROI: AWS Systems Manager is generally seen as cost-effective with a pay-as-you-go model, providing robust ROI. CloudBees, although costlier, is considered worth the investment due to its powerful CI/CD capabilities, offering significant long-term benefits.

To learn more, read our detailed AWS Systems Manager vs. CloudBees Report (Updated: April 2025).

Buyer's Guide

AWS Systems Manager vs. CloudBees

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.4% compared to the previous year. The mindshare of AWS Systems Manager is 10.9%, up from 10.1% compared to the previous year. The mindshare of CloudBees is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Ambe Frankline

Cloud/DevOps Engineer at Innovative Technology Systems

Tracks every action on AWS accounts in a centralized way

Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.

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YashBrahmani

Senior Associate at BNP Paribas CIB

Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes

Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Intune has automated the deployment of patches and applications, which is more efficient and easier."

"The reporting and analytics features in Microsoft Intune have been a lifesaver."

"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."

"The solution is stable."

"Microsoft Intune is a cost-saving solution, reducing IT department workload and allowing for faster device provisioning compared to traditional methods."

"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."

"The biggest thing for us is enforcing logins only from devices that are managed by Intune."

"This solution saves us a lot of time once it's implemented."

More Microsoft Intune pros

"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"

"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."

"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."

"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."

"The solution is user-friendly"

"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched."

"The solution's most valuable feature is the change management option. It tracks every action on my AWS accounts in a centralized way, acting like a control tool for me. This is especially useful when working with Kubernetes and AWS ECS services. Additionally, my colleagues and clients often use the application management tools for configuration, parameters, and installations."

"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts."

More AWS Systems Manager pros

"CloudBees is the Jenkins tool for building and deploying. There's open-source Jenkins, which is free and can be used by any organization, but it offers a different architecture for Jenkins. If your organization is larger, you might choose the architecture. This way, you can have different masters for different applications, and different teams can manage their masters separately. However, a single person can still control all the masters, whoever manages it for the organization."

"I find the automation feature most valuable. CloudBees is highly scalable and supports both small and large teams. The deployment process is also faster when compared to on-premise."

"The most valuable feature of the solution is that its GUI is quite simple."

"The initial setup is easy."

"CloudBees assists by automating tasks, previously done manually, in the pipeline setup."

"The customer support is good. You get good representatives from CloudBees to help you and understand your requirements."

"CloudBees's user interface is very simple and user-friendly."

"CloudBees is a user-friendly tool."

More CloudBees pros

Cons

"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."

"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."

"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."

"Reporting could be improved. It needs to be more expensive and robust."

"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."

"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."

"What would make this product better is adding more security policies and features in the next upgrade."

"Reporting needs improvement."

More Microsoft Intune cons

"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."

"Additional features can be added as per customer requirements."

"Lacks sufficient integrations."

"AWS does not have EKS cluster backup."

"Ensuring broader OS coverage in patch management could be beneficial for the product."

"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."

"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."

"I'd like to see more automation for monitoring and managing things like AWS CloudWatch and AWS Config. It would be a significant improvement if it could automatically handle these tasks and address issues as they arise."

More AWS Systems Manager cons

"It could improve the document upload process."

"The problem with CloudBees is that when you merge it, the pipelines would randomly fail multiple times."

"I think a preview of the errors would be good just at the point where the error occurs."

"There could be improvements in the ease of use."

"We've noticed occasional issues with folder permissions changing unexpectedly. Specifically, permissions sometimes shift from the CloudBees user to the root user. This can cause pipeline failures, as pipelines require the correct CloudBees user permissions to execute properly."

"The platform could integrate better with other tools and support external tools directly."

"I would like to see improved speed and availability."

"The setup is somewhat complicated. You need a cloud architect and engineer to set it up properly. The initial setup will take time, so you need a good engineer and architect to handle it."

More CloudBees cons

Pricing and Cost Advice

"Microsoft Intune has been incorporated into our Microsoft E5 licenses."

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."

"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."

"The licensing is on a yearly basis."

"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."

"This cost is approximately $30 USD per user per month."

"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."

More Microsoft Intune pricing and cost advice

"An AWS cloud engineer can bring down the costs."

"As we were doing a government project so the government got the project at a very nominal cost."

"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."

"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."

Information not available

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Top Industries

By visitors reading reviews

Educational Organization

20%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

15%

Financial Services Firm

14%

Government

Manufacturing Company

Financial Services Firm

26%

Manufacturing Company

12%

Legal Firm

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about AWS Systems Manager?

With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...

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What is your experience regarding pricing and costs for AWS Systems Manager?

Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...

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What needs improvement with AWS Systems Manager?

There isn't anything specific I remember at the moment.

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What needs improvement with CloudBees?

There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection ...

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What is your primary use case for CloudBees?

We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.

See all answers

What advice do you have for others considering CloudBees?

I would recommend CloudBees to others because building jobs is much easier than with other solutions.

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 13% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 9% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

IBM MaaS360 vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

Microsoft Configuration Manager vs AWS Systems Manager

Compared 15% of the time

AWS Config vs AWS Systems Manager

Compared 13% of the time

Red Hat Ansible Automation Platform vs AWS Systems Manager

Compared 10% of the time

Red Hat Satellite vs AWS Systems Manager

Compared 9% of the time

AWS CloudFormation vs AWS Systems Manager

Compared 5% of the time

More AWS Systems Manager Competitors

GitLab vs CloudBees

Compared 55% of the time

Harness vs CloudBees

Compared 26% of the time

Tekton vs CloudBees

Compared 19% of the time

More CloudBees Competitors

Product Reports

Buyer's Guide

Microsoft Intune

April 2025

Download Microsoft Intune product report

Buyer's Guide

Configuration Management

April 2025

Download AWS Systems Manager product report

Buyer's Guide

CloudBees

April 2025

Download CloudBees product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Amazon Elastic Container Registry

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

AWS Systems Manager is a management service that helps you automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. These capabilities help you define and track system configurations, prevent drift, and maintain software compliance of your EC2 and on-premises configurations. By providing a management approach that is designed for the scale and agility of the cloud but extends into your on-premises data center, Systems Manager makes it easier for you to seamlessly bridge your existing infrastructure with AWS.

Systems Manager is easy to use. Simply access Systems Manager from the EC2 Management Console, select the instances you want to manage, and define the management tasks you want to perform. Systems Manager is available now at no cost to manage both your EC2 and on-premises resources.

Amazon Web Services (AWS)

CloudBees DevOptics is a robust software utilized primarily to enhance CI/CD processes by offering real-time visibility into Jenkins pipelines. It facilitates effective monitoring, incident management, and decision-making through comprehensive data analysis. Users value its features like DevOps performance metrics and seamless tool integration, leading to improved operational efficiency and productivity in organizations.

CloudBees

Sample Customers

Mitchells and Buzzers, Callaway

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee

Buyer's Guide

AWS Systems Manager vs. CloudBees

April 2025

Free Report: AWS Systems Manager vs. CloudBees

Find out what your peers are saying about AWS Systems Manager vs. CloudBees and other solutions. Updated: April 2025.

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