AWS Systems Manager vs CloudBees comparison

Amazon Web Services (AWS) and CloudBees are both solutions in the Configuration Management category. Amazon Web Services (AWS) is ranked #5 with an average rating of 8.1, while CloudBees is ranked #11 with an average rating of 8.3. Amazon Web Services (AWS) holds a 10.7% mindshare in CM, compared to CloudBees’s 0.2% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of CloudBees users who would recommend it.

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Executive SummaryUpdated on Sep 16, 2024

AWS Systems Manager and CloudBees are leading tools in their respective domains, each offering distinct advantages and limitations. AWS Systems Manager is favored for its comprehensive automation capabilities, while CloudBees excels with its robust continuous integration and delivery features.

Features: AWS Systems Manager is praised for its excellent automation tools, resource management, and script automation. CloudBees receives commendations for its strong CI/CD support, pipeline automation, and extensive plugin ecosystem.

Room for Improvement: Users of AWS Systems Manager mention the need for improved troubleshooting tools, more integrated reporting capabilities, and enhanced operational visibility. CloudBees users seek better scalability, more intuitive setup processes, and enhancements in initial setup.

Ease of Deployment and Customer Service: AWS Systems Manager is noted for its straightforward deployment and reliable customer support, with helpful documentation. CloudBees has a steeper learning curve but is supported by responsive and knowledgeable customer service teams.

Pricing and ROI: AWS Systems Manager is generally seen as cost-effective with a pay-as-you-go model, providing robust ROI. CloudBees, although costlier, is considered worth the investment due to its powerful CI/CD capabilities, offering significant long-term benefits.

To learn more, read our detailed AWS Systems Manager vs. CloudBees Report (Updated: June 2025).

Buyer's Guide

AWS Systems Manager vs. CloudBees

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.7% compared to the previous year. The mindshare of AWS Systems Manager is 10.7%, up from 10.0% compared to the previous year. The mindshare of CloudBees is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Ambe Frankline

Cloud/DevOps Engineer at Innovative Technology Systems

Tracks every action on AWS accounts in a centralized way

Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.

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YashBrahmani

Senior Associate at BNP Paribas CIB

Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes

Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has reduced the risk of security breaches by 30%."

"I particularly appreciate the administration and security features, which can be deployed easily."

"The most valuable includes managing everything from a single console."

"It is more efficient to have one solution rather than having security parts spread across three, four, or five solutions."

"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."

"Conditional access helps me control uncontrolled access."

"Our main use is Intune's management of mobile devices, like Android or iPhone devices. The application performs quite well for both types. We successfully managed almost 3,000 endpoints."

"I mainly use Microsoft Intune analytics for taking that data that exists and bringing it into Power BI dashboards to make it visible to our clients, showing them all the operating systems in their environment and where the latest patches are, and then from there creating plans."

More Microsoft Intune pros

"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"

"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."

"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts."

"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."

"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."

"The solution is user-friendly"

"Has a variety of automation options."

"The solution's most valuable feature is the change management option. It tracks every action on my AWS accounts in a centralized way, acting like a control tool for me. This is especially useful when working with Kubernetes and AWS ECS services. Additionally, my colleagues and clients often use the application management tools for configuration, parameters, and installations."

More AWS Systems Manager pros

"The customer support is good. You get good representatives from CloudBees to help you and understand your requirements."

"The solution's most valuable feature is its flexibility."

"CloudBees is the Jenkins tool for building and deploying. There's open-source Jenkins, which is free and can be used by any organization, but it offers a different architecture for Jenkins. If your organization is larger, you might choose the architecture. This way, you can have different masters for different applications, and different teams can manage their masters separately. However, a single person can still control all the masters, whoever manages it for the organization."

"CloudBees's user interface is very simple and user-friendly."

"The initial setup is easy."

"I find the automation feature most valuable. CloudBees is highly scalable and supports both small and large teams. The deployment process is also faster when compared to on-premise."

"It’s a very good tool for auditing your project pipelines as well."

"CloudBees operates seamlessly. Deploying to a cluster is straightforward—just one click, and the job is done."

More CloudBees pros

Cons

"There could be some kind of feature that supports a workgroup environment or a separate environment without the Entra ID."

"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."

"Microsoft Intune lacks live location tracking capabilities. Improvements should be made in terms of MDM platforms for other devices."

"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."

"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."

"There should be more predictability in the release cycle. We don't feel we have any control over when new updates come out, and whether there are changes to the backend functionality or to the user interface. Updates just happen."

"There should be more focus on mobile device security and integration."

"When pushing anything from Microsoft Intune, the sync timing is 48 hours. While sometimes it takes 5 to 10 minutes, the official period given by Microsoft is within 48 hours, which can be time-consuming for policies, applications, or patches."

More Microsoft Intune cons

"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."

"It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. If it could be at the level of Ansible, which is agentless, that would be fantastic. When you compare the solution to Ansible, one of the most widely accepted tools, the agentless feature stands out. So, if the AWS Systems Manager could become agentless, that would be a significant improvement."

"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."

"AWS does not have EKS cluster backup."

"Lacks sufficient integrations."

"The current challenge is that we can't pull any incidents from other accounts."

"Ensuring broader OS coverage in patch management could be beneficial for the product."

"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."

More AWS Systems Manager cons

"One challenge I'd like to highlight is that with CloudBees CI growing bigger and bigger, there are limitations in terms of managing old plugins and services and upgrading them with time."

"The problem with CloudBees is that when you merge it, the pipelines would randomly fail multiple times."

"The user interface of CloudBees is good but could be even more intuitive. Improving the user-friendliness of the interface and having simpler setup configurations would greatly benefit new users."

"A lot of stability issues are there with CloudBees."

"There could be improvements in the ease of use."

"The setup is somewhat complicated. You need a cloud architect and engineer to set it up properly. The initial setup will take time, so you need a good engineer and architect to handle it."

"It could improve the document upload process."

"Sometimes, there are performance issues, however, they may be due to our organization's configuration."

More CloudBees cons

Pricing and Cost Advice

"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."

"It is expensive. The cost depends on the license that we choose."

"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."

"The solution is cost-efficient."

"The pricing is competitive, but it is not cheap."

"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."

"Microsoft Intune is expensive."

"The pricing needs improvement."

More Microsoft Intune pricing and cost advice

"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."

"An AWS cloud engineer can bring down the costs."

"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."

"As we were doing a government project so the government got the project at a very nominal cost."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Educational Organization

Manufacturing Company

Financial Services Firm

14%

Computer Software Company

13%

Government

Manufacturing Company

Financial Services Firm

25%

Manufacturing Company

12%

Legal Firm

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about AWS Systems Manager?

With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...

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What is your experience regarding pricing and costs for AWS Systems Manager?

Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...

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What needs improvement with AWS Systems Manager?

There isn't anything specific I remember at the moment.

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What needs improvement with CloudBees?

There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection ...

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What is your primary use case for CloudBees?

We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.

See all answers

What advice do you have for others considering CloudBees?

I would recommend CloudBees to others because building jobs is much easier than with other solutions.

See all answers

Comparisons

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Compared 11% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 7% of the time

SOTI MobiControl vs Microsoft Intune

Compared 3% of the time

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Microsoft Configuration Manager vs AWS Systems Manager

Compared 15% of the time

AWS Config vs AWS Systems Manager

Compared 15% of the time

Red Hat Satellite vs AWS Systems Manager

Compared 11% of the time

Red Hat Ansible Automation Platform vs AWS Systems Manager

Compared 8% of the time

AWS CloudFormation vs AWS Systems Manager

Compared 5% of the time

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GitLab vs CloudBees

Compared 50% of the time

Harness vs CloudBees

Compared 26% of the time

Digital.ai Release vs CloudBees

Compared 12% of the time

Tekton vs CloudBees

Compared 12% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

June 2025

Download Microsoft Intune product report

Buyer's Guide

Configuration Management

June 2025

Download AWS Systems Manager product report

Buyer's Guide

CloudBees

June 2025

Download CloudBees product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Amazon Elastic Container Registry

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

AWS Systems Manager is a management service that helps you automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. These capabilities help you define and track system configurations, prevent drift, and maintain software compliance of your EC2 and on-premises configurations. By providing a management approach that is designed for the scale and agility of the cloud but extends into your on-premises data center, Systems Manager makes it easier for you to seamlessly bridge your existing infrastructure with AWS.

Systems Manager is easy to use. Simply access Systems Manager from the EC2 Management Console, select the instances you want to manage, and define the management tasks you want to perform. Systems Manager is available now at no cost to manage both your EC2 and on-premises resources.

Amazon Web Services (AWS)

CloudBees DevOptics is a robust software utilized primarily to enhance CI/CD processes by offering real-time visibility into Jenkins pipelines. It facilitates effective monitoring, incident management, and decision-making through comprehensive data analysis. Users value its features like DevOps performance metrics and seamless tool integration, leading to improved operational efficiency and productivity in organizations.

CloudBees

Sample Customers

Mitchells and Buzzers, Callaway

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee

Buyer's Guide

AWS Systems Manager vs. CloudBees

June 2025

Free Report: AWS Systems Manager vs. CloudBees

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