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CloudBees vs HashiCorp Terraform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Microsoft Intune enhanced productivity, improved security, and reduced costs by streamlining device management and minimizing third-party service needs.
Sentiment score
7.5
CloudBees licensing offers robust ROI with security, support, and automation, enhancing efficiency and trust in production environments.
Sentiment score
5.8
The tool saves costs by reducing man-hours, enhances speed, and offers value, though some have yet to quantify benefits.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
6.5
Microsoft Intune support is mixed; premium plans often better, but efficiency and responsiveness need improvement in device-related issues.
Sentiment score
6.9
CloudBees support gets mixed reviews, often praised for responsiveness but criticized for frequent issues and plugin upgrade suggestions.
Sentiment score
6.4
HashiCorp Terraform's support is generally effective with praised documentation, but users desire faster bug resolutions and more examples.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
I would rate the HashiCorp technical support an eight on a scale of one to ten, where ten is the best.
They provide mail IDs, a portal, and contact numbers for assistance.
 

Scalability Issues

Sentiment score
8.3
Microsoft Intune's scalability, cloud-based integration, and efficient management make it ideal for growing businesses and diverse environments.
Sentiment score
7.8
CloudBees efficiently supports scalable multi-environment operations, integrating with architectures like Kubernetes, despite notable resource consumption.
Sentiment score
8.8
HashiCorp Terraform is highly scalable, widely used, and preferred for managing complex cloud environments with minor limitations.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Terraform runs when changes occur.
Scalability is effective, and I would rate it a ten out of ten.
 

Stability Issues

Sentiment score
7.9
Microsoft Intune is praised for its stability and reliability, despite occasional sync delays and minor bugs.
Sentiment score
6.6
CloudBees is generally stable but can encounter issues during upgrades, plugin compatibility, and in complex server environments.
Sentiment score
7.3
HashiCorp Terraform is praised for its stability and reliability, with only occasional issues during resource creation or updates.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
I can choose a stable version and decide whether to upgrade based on its performance.
Stability has been a concern, particularly around backside stability with unexpected terminations.
Once the configuration is set, there are generally no significant stability issues.
 

Room For Improvement

Microsoft Intune needs improved reporting, better non-Microsoft support, user-friendly interface, competitive pricing, and enhanced cross-platform management.
Users seek CloudBees improvements in speed, integration, GUI, plugins, authentication, reliability, AI integration, and standardized templates.
Enhancements in Terraform's object-oriented features, GUI, integration, plugins, and documentation could improve usability and streamline operations.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
There are potential improvements in the backend stability of HashiCorp Terraform.
How quickly can it be integrated into my Terraform scripts ensuring rapid availability of resources is crucial.
There is a challenge where our organization is recommending a specific OS, which is currently not supported by HashiCorp Terraform.
 

Setup Cost

Microsoft Intune's flexible pricing is cost-effective in Microsoft 365 bundles with varied licensing models and negotiable enterprise agreements.
Enterprises favor CloudBees for its core product and security features, accepting high costs due to substantial benefits.
HashiCorp Terraform provides flexible pricing; the free version suits many, while enterprise pricing benefits large infrastructure management.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
I use the open-source version of Terraform, so there is no cost for me.
 

Valuable Features

Microsoft Intune excels in integration, security, and management features, boosting productivity and security for Windows and BYOD environments.
CloudBees enhances CI/CD efficiency with scalability, tool integration, advanced security, cloud support, and seamless Jenkins management.
HashiCorp Terraform enables efficient multi-cloud management with infrastructure as code, offering predictability, integration, and extensive coding support.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
Terraform modules make it easier to manage complex infrastructure and code within an organization.
Terraform's infrastructure as a code tool facilitates deploying code on tools, and once configured with AWS and local Terraform systems, it can be reused multiple times without much issue.
If changes are needed, I track who did what because my Terraform scripts are version-controlled.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
271
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
CloudBees
Ranking in Configuration Management
11th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Build Automation (6th), Value Stream Management Software (2nd), DevSecOps (3rd)
HashiCorp Terraform
Ranking in Configuration Management
8th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.5% compared to the previous year. The mindshare of CloudBees is 0.1%, up from 0.0% compared to the previous year. The mindshare of HashiCorp Terraform is 3.4%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
YashBrahmani - PeerSpot reviewer
Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes
Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.
Eugene Paden - PeerSpot reviewer
Ensures consistency and security in deployments while adapting to resource availability
The most valuable feature is predictability. When I need to put something, it is repeatable. I can deploy it in one environment, change the parameter, and it will work in another. If changes are needed, I track who did what because my Terraform scripts are version-controlled. This reduces guesswork and trial and error from the UI, replacing it with code, which enhances maintainability. In cloud environments, manual configurations can be forgotten or misunderstood if the original person leaves, but Terraform ensures documentation and consistent configurations.
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Top Industries

By visitors reading reviews
Educational Organization
13%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Financial Services Firm
24%
Manufacturing Company
13%
Legal Firm
11%
Computer Software Company
9%
Financial Services Firm
18%
Computer Software Company
15%
Government
10%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with CloudBees?
There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection ...
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
I would recommend CloudBees to others because building jobs is much easier than with other solutions.
What do you like most about HashiCorp Terraform?
The most valuable feature of the solution stems from the modules it offers.
What is your experience regarding pricing and costs for HashiCorp Terraform?
I use the open-source version of Terraform, so there is no cost for me. There is a paid version available for clients...
What needs improvement with HashiCorp Terraform?
One issue we have faced with HashiCorp Terraform is that sometimes the latest features that Microsoft suggests are ad...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Terraform
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
Information Not Available
Find out what your peers are saying about CloudBees vs. HashiCorp Terraform and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.