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AWS Identity and Access Management vs CyberArk Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
AWS IAM boosts productivity with automation, efficient access, scalability, and security, offering significant ROI despite some cost drawbacks.
Sentiment score
5.0
Many users find CyberArk Identity valuable for saving time, enhancing security, fostering efficiency, and yielding beneficial returns.
I believe AWS provides significant ROI by reducing infrastructure costs and improving scalability and business agility.
AWS Solutions Architect at TechBiz Global
AWS Identity and Access Management ensures security and allows for scalable application deployment.
AWS cloud operations manager at a manufacturing company with 11-50 employees
It saves time by not requiring extensive manual setup.
Full-stack Developer / AWS Architect at Mantiqh Technologies
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Private Wealth Advisor at Arima Fund Limited
 

Customer Service

Sentiment score
5.7
AWS Identity and Access Management is intuitive; most users manage internally, avoiding paid tech support and using documentation.
Sentiment score
6.4
CyberArk Identity's customer service is generally effective but faces criticism for response delays and expertise inconsistencies.
Responses from AWS engineers aren't always direct, so when urgent issues occur, I manage them immediately and prioritize solutions.
AWS Solutions Architect at TechBiz Global
The service is straightforward, and I haven't encountered much complexity.
Senior Engineer AWS DevOps at Tiger Analytics
We haven't needed to contact technical support as the IAM tool is intuitive and configured on our end.
Full-stack Developer / AWS Architect at Mantiqh Technologies
They resolved the problem immediately after I reported it, on the same day, within one hour.
Access Management Analyst at Telefónica
They respond immediately when requests are raised, and they are always available for priority one tickets.
Lead Identity Engineer at a tech vendor with 501-1,000 employees
I received prompt responses and support, which I would rate as very good.
Cybersecurity Delivery Analyst at Accenture
 

Scalability Issues

Sentiment score
6.1
AWS IAM is scalable and integrates well but needs improved centralized permissions and auto-scaling for large organizations.
Sentiment score
7.4
CyberArk Identity is praised for its scalability, accommodating diverse company sizes and ease of license expansion.
Scalability in AWS is significantly easier compared to on-premise solutions.
Lead Admin Systems at a financial services firm with 10,001+ employees
I implemented centralized and scalable solutions to improve larger setups.
AWS Solutions Architect at TechBiz Global
The system's scalability could be enhanced to support larger organizations and better integrate with existing applications.
AWS Engineer at Unemployed
We can use it on different phones and computers, demonstrating its scalability.
Program associate at IMAGINE HER
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
Cybersecurity Delivery Analyst at Accenture
You can scale it out pretty easily, and you can implement it very small.
Cloud Specialist at Perini Beheer
 

Stability Issues

Sentiment score
7.2
AWS Identity and Access Management is highly stable, securing networks effectively, with minor performance issues quickly resolved.
Sentiment score
8.0
CyberArk Identity is highly praised for its reliable stability, quick issue resolution, and effective performance, despite network connectivity challenges.
It was initially tough to identify the cause, yet by simplifying user management and utilizing group roles, I have managed to solve these issues.
AWS Solutions Architect at TechBiz Global
AWS Identity and Access Management is designed to keep networks secure by ensuring only authorized users can access necessary data.
AWS Engineer at Unemployed
AWS Identity and Access Management is very stable.
AWS cloud operations manager at a manufacturing company with 11-50 employees
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
Private Wealth Advisor at Arima Fund Limited
When you have it in the cloud, you have CyberArk every time you need it.
Access Management Analyst at Telefónica
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
Senior Cyber Security Specialist Architect at a tech consulting company with 11-50 employees
 

Room For Improvement

AWS IAM needs a user-friendly interface, better permissions, scalable integration, and improved tracking for enhanced security and efficiency.
CyberArk Identity requires user interface improvements, better integration, enhanced documentation, and easier deployment for improved adoption and operations.
If AWS could provide an option to automatically create templates based on desired access requirements, it would be extremely beneficial, especially for documentation and troubleshooting purposes.
Lead Admin Systems at a financial services firm with 10,001+ employees
AWS Identity and Access Management needs improvement in the prevention of unauthorized access to sensitive data and models.
AWS Solutions Architect at TechBiz Global
The user activity tracking in AWS Identity and Access Management should be enhanced to provide detailed descriptions of user activities.
AWS cloud operations manager at a manufacturing company with 11-50 employees
It would be helpful if they released a generalized document for processes such as migration.
Cybersecurity Delivery Analyst at Accenture
Integration or deployment is extremely difficult for CyberArk Identity.
Head of IT at Skutin Solutions
There's a need to enhance network performance.
Senior Technology Manager at a outsourcing company with 501-1,000 employees
 

Setup Cost

AWS IAM offers free access management, though cost comparisons with Azure can influence decision-making for some users.
CyberArk Identity pricing is high but justified for enterprises with discounts and flexible licensing to balance costs.
Initial setups do not require significant capital expenditures, making it advantageous for organizations to utilize AWS services.
AWS Solutions Architect at TechBiz Global
Azure is often chosen for cost-efficiency.
Senior Engineer AWS DevOps at Tiger Analytics
While it offers good value for money, a reduction in costs would be appreciated by any organization.
AWS cloud operations manager at a manufacturing company with 11-50 employees
Regarding pricing, it can be quite a lot for small companies.
Access Management Analyst at Telefónica
The pricing is acceptable.
Program associate at IMAGINE HER
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Head of IT at Skutin Solutions
 

Valuable Features

AWS Identity and Access Management enhances security and efficiency with multifactor authentication, customizable policies, and streamlined role-based access control.
CyberArk Identity enhances security and efficiency through integrations, password management, user monitoring, and comprehensive compliance and risk analysis tools.
The solution enables differentiation in tasks, such as managing cross-account access, setting service roles, and integrating corporate directories for temporary AWS access.
AWS Solutions Architect at TechBiz Global
Its role-based access control enhances security by allowing me to assign specific permissions to users, which helps in managing access and maintaining cost control.
AWS cloud operations manager at a manufacturing company with 11-50 employees
Specific permissions can be given to users, allowing tailored access to instances and S3 buckets.
AWS Engineer at Unemployed
It impacts zero trust security strategies. It prevents lateral movements in the organization.
Head of IT at Skutin Solutions
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
Cloud Specialist at Perini Beheer
It is the most powerful access management system.
Access Management Analyst at Telefónica
 

Categories and Ranking

AWS Identity and Access Man...
Ranking in Identity Management (IM)
7th
Ranking in Cloud Resource Access Management
4th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
12
Ranking in other categories
No ranking in other categories
CyberArk Identity
Ranking in Identity Management (IM)
9th
Ranking in Cloud Resource Access Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Authorization Software (3rd), Enterprise Password Managers (7th), User Entity Behavior Analytics (UEBA) (9th), Access Management (7th), Active Directory Management (6th), Customer Identity and Access Management (CIAM) (6th)
 

Mindshare comparison

As of January 2026, in the Identity Management (IM) category, the mindshare of AWS Identity and Access Management is 0.5%, up from 0.1% compared to the previous year. The mindshare of CyberArk Identity is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
AWS Identity and Access Management0.5%
CyberArk Identity2.0%
Other97.5%
Identity Management (IM)
 

Featured Reviews

SumitMundik - PeerSpot reviewer
Lead Admin Systems at a financial services firm with 10,001+ employees
IAM improves cloud security management with hybrid network capabilities and global role access
In AWS Identity and Access Management solutions, CloudFormation tools are used to create templates. Having predefined templates available from the AWS team would be beneficial. Currently, security teams work on policies and scripts for creating generic AWS Identity and Access Management roles. If AWS could provide an option to automatically create templates based on desired access requirements, it would be extremely beneficial, especially for documentation and troubleshooting purposes. Storage gateway creation has limitations, allowing maximum of 50 SMB file shares per gateway. While it is costly to access S3 buckets via AWS Identity and Access Management role through storage gateway, companies invest in this for enhanced data security, particularly in financial sectors where data integrity is crucial. There is an ongoing issue where files are sometimes sent twice to S3 buckets, despite MoveIt logs showing single transmission. As a workaround, Lambda functions are implemented with a five-minute delay before processing files to downstream applications.
Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

What needs improvement with AWS Identity and Access Management?
In AWS Identity and Access Management solutions, CloudFormation tools are used to create templates. Having predefined templates available from the AWS team would be beneficial. Currently, security ...
What is your primary use case for AWS Identity and Access Management?
When attempting to access Windows UNC paths from MoveIt, it will request user ID and access. For instance, if ITS-MoveIt is the local user utilized during installation, that particular user should ...
What advice do you have for others considering AWS Identity and Access Management?
The AWS Identity and Access Management Access Analyzer is not utilized in our implementation. The policy simulator feature is also not being used. Information about the pricing aspect of AWS Identi...
What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
 

Also Known As

No data available
Idaptive
 

Overview

 

Sample Customers

1. Amazon.com2. Adobe3. Accenture4. AT&T5. Bank of America6. Cisco Systems7. Coca-Cola8. Dell Technologies9. Equinix10. GE Healthcare11. Google12. Hewlett Packard Enterprise13. IBM14. Intel15. JPMorgan Chase16. Kroger17. LinkedIn18. Lockheed Martin19. Mastercard20. Microsoft21. Netflix22. Nike23. Oracle24. PayPal25. PwC26. SAP27. Siemens28. Spotify29. Tesla30. Toyota31. Visa32. Walmart33. World Bank
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Find out what your peers are saying about AWS Identity and Access Management vs. CyberArk Identity and other solutions. Updated: December 2025.
879,672 professionals have used our research since 2012.