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AWS Identity and Access Management vs CyberArk Identity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Omada Identity's high initial cost is offset by reduced maintenance costs, improved security, and process efficiency, but ROI measurement is challenging.
Sentiment score
7.6
AWS IAM boosts efficiency and productivity, saves costs, enhances scalability, and ensures security despite high costs and limited data.
Sentiment score
7.7
Users praised CyberArk Identity for its long-term value, cost savings, and contribution to a secure environment.
I believe AWS provides significant ROI by reducing infrastructure costs and improving scalability and business agility.
AWS Identity and Access Management ensures security and allows for scalable application deployment.
It saves time by not requiring extensive manual setup.
 

Customer Service

Sentiment score
6.8
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
Sentiment score
5.8
AWS Identity and Access Management is intuitive, reducing the need for customer service, with users relying on forums and documentation.
Sentiment score
6.3
CyberArk Identity support is praised for resolution speed but criticized for slow responses and limited staff product knowledge.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
Responses from AWS engineers aren't always direct, so when urgent issues occur, I manage them immediately and prioritize solutions.
The service is straightforward, and I haven't encountered much complexity.
We haven't needed to contact technical support as the IAM tool is intuitive and configured on our end.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They charge reasonable money for the features they provide.
There are times when there is a delay in handling my inquiries via email.
 

Scalability Issues

Sentiment score
7.6
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
Sentiment score
7.5
AWS Identity and Access Management is praised for scalability and adaptability, despite challenges with permissions and integration improvements.
Sentiment score
7.6
CyberArk Identity offers strong scalability for diverse enterprises, with successful implementations; some users experience performance issues at higher scales.
I implemented centralized and scalable solutions to improve larger setups.
The system's scalability could be enhanced to support larger organizations and better integrate with existing applications.
We can easily add multiple users and create new roles as needed, and changes are reflected immediately.
We can use it on different phones and computers, demonstrating its scalability.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
Sentiment score
7.9
AWS Identity and Access Management is stable and reliable, providing efficient security despite occasional performance and interface change challenges.
Sentiment score
7.9
CyberArk Identity is praised for high stability and reliability, with a 99.9% SLA ensuring minimal disruptions and strong support.
It was initially tough to identify the cause, yet by simplifying user management and utilizing group roles, I have managed to solve these issues.
AWS Identity and Access Management is designed to keep networks secure by ensuring only authorized users can access necessary data.
AWS Identity and Access Management is very stable.
When you have it in the cloud, you have CyberArk every time you need it.
With respect to stability, I find that stability is very good.
 

Room For Improvement

Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
Enhancing AWS IAM with a graphical interface, improved scalability, and predefined roles is needed for better user experience.
CyberArk Identity requires enhancements in mobile management, scalability, integration, usability, governance, translation, multifactor authentication, support, and reporting.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
AWS Identity and Access Management needs improvement in the prevention of unauthorized access to sensitive data and models.
The user activity tracking in AWS Identity and Access Management should be enhanced to provide detailed descriptions of user activities.
It would also be helpful to enhance features like Role-Based Access Control, auto-scaling, and the ability to handle higher user demands better.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
Something they could improve is the management of multifactor authentication.
 

Setup Cost

Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
AWS Identity and Access Management is free, integrates with monthly billing, but some prefer Azure for cost-efficiency.
CyberArk Identity is costly but offers value with flexible licensing, appealing to enterprises despite potential setup costs.
They are lower than some of their competitors.
Initial setups do not require significant capital expenditures, making it advantageous for organizations to utilize AWS services.
Azure is often chosen for cost-efficiency.
While it offers good value for money, a reduction in costs would be appreciated by any organization.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
 

Valuable Features

Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
AWS IAM provides robust security features and seamless integration for managing permissions, ensuring secure access and operational efficiency.
CyberArk Identity integrates diverse IDs with Active Directory, enhancing security with features like MFA, SSO, and compliance tracking.
Technically, the product does everything one would expect from an identity and access management platform.
The solution enables differentiation in tasks, such as managing cross-account access, setting service roles, and integrating corporate directories for temporary AWS access.
Its role-based access control enhances security by allowing me to assign specific permissions to users, which helps in managing access and maintaining cost control.
Specific permissions can be given to users, allowing tailored access to instances and S3 buckets.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It is the most powerful access management system.
Being able to integrate CyberArk Identity with Microsoft Defender is valuable.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (4th)
AWS Identity and Access Man...
Ranking in Identity Management (IM)
8th
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
CyberArk Identity
Ranking in Identity Management (IM)
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (9th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (8th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (8th)
 

Mindshare comparison

As of June 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.4%, down from 3.5% compared to the previous year. The mindshare of AWS Identity and Access Management is 0.2%, up from 0.0% compared to the previous year. The mindshare of CyberArk Identity is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Sudalai Raja - PeerSpot reviewer
Manages access permissions effectively with role-based control and MFA
One of the most valuable features is the ability to create IAM users and add them to specific user groups to manage access permissions at a group level. It also provides MFA, which adds an additional layer of security. The solution supports role-based access control, allowing specific roles to be attached to AWS services like EC2, enabling automatic access to resources such as S3 buckets.
Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
No data available
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What needs improvement with AWS Identity and Access Management?
I would like IAM ( /products/anaqua-iam-reviews ) roles to include pre-defined categories or roles. Currently, we can...
What is your primary use case for AWS Identity and Access Management?
Our primary use case for AWS Identity and Access Management ( /products/aws-identity-and-access-management-reviews ) ...
What advice do you have for others considering AWS Identity and Access Management?
I rate AWS Identity and Access Management ten out of ten. It effectively provides the necessary tools for secure and ...
What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good ...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
No data available
Idaptive
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
1. Amazon.com2. Adobe3. Accenture4. AT&T5. Bank of America6. Cisco Systems7. Coca-Cola8. Dell Technologies9. Equinix10. GE Healthcare11. Google12. Hewlett Packard Enterprise13. IBM14. Intel15. JPMorgan Chase16. Kroger17. LinkedIn18. Lockheed Martin19. Mastercard20. Microsoft21. Netflix22. Nike23. Oracle24. PayPal25. PwC26. SAP27. Siemens28. Spotify29. Tesla30. Toyota31. Visa32. Walmart33. World Bank
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Find out what your peers are saying about AWS Identity and Access Management vs. CyberArk Identity and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.