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AWS Backup vs Carbonite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Backup
Ranking in SaaS Backup
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Cloud Backup (12th)
Carbonite
Ranking in SaaS Backup
28th
Average Rating
0.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the SaaS Backup category, the mindshare of AWS Backup is 4.0%, down from 7.1% compared to the previous year. The mindshare of Carbonite is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
AWS Backup4.0%
Carbonite0.6%
Other95.4%
SaaS Backup
 

Featured Reviews

AmitMishra1 - PeerSpot reviewer
Software Engineer II at Jash Data Sciences
Centralized policies have simplified backups and reduced errors while improving data protection
AWS Backup offers many valuable features. Some of the best features include centralized backup management, which provides the capability to back up data centrally and manage it, and automated backup scheduling. Another excellent feature is cross-region and cross-account backup support. AWS Backup also includes lifecycle policies that move data to cold storage and offers an easy restore process, which is one of the most useful features. Centralized backup plans are the most useful feature because instead of configuring backup per service, one policy can be defined and applied across services. This saves operational overhead and ensures consistency. Cross-region backup is very useful for disaster recovery scenarios, which is a favorite feature. AWS Backup has positively impacted the organization by improving the backup strategy and reducing the risk of data loss. It has also simplified audit and compliance since everything is centrally managed. The shift from manual backup configuration to policy-based automation has saved time and reduced errors. The reduction of errors in backups has been reduced by 90%, and there are now no errors in backups.
Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Reliable high availability with seamless synchronization
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, I suggest other product lines that take folder backups. I use another backup solution with that one, so you have this option. The main concern with other product lines is DC change, meaning it goes to the first head office failover server, then to the remote failover server. If the head office failover server fails, the Doctor server will not have an update. That is the area of concern, as more than eighty percent of the product lines do head AC chaining. I used to ask for direct synchronization. That is where Carbonite plays a role, allowing direct synchronization or replication to one or multiple Doctor sites. I rate the overall product an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of AWS Backup are point-in-time recovery and support resources."
"Reporting is one of the key elements that are valuable for C-suite executives. In terms of monitoring, the solution provides comprehensive details into ongoing processes, flagging issues and warnings as necessary."
"The technical support is amazing, it is the best."
"It also saves costs and is quick."
"RDS backup is one of the most crucial components of any client's cloud environment, so we generally use that. Additionally, we store EBS snapshots in S3."
"AWS Backup has helped our organization by overall increasing our disaster recovery capabilities and allowing us to support different disaster recovery scenarios."
"The advantage that AWS Backup has over competitors is that it's very simple."
"AWS Backup is most beneficial because we can manage the service, centralize, and automate the data without missing any essential information."
"Carbonite permits a quick failover to a backup server."
"Carbonite offers direct synchronization and replication to one or more off-site locations."
 

Cons

"AWS Backup could be improved by adding better visibility and reporting features."
"The notifications on the backup and on the mobile app could be more useful. If they could arrange notes or notifications properly and offer services for managing it in our region, it would be helpful for us."
"There are some limitations to partial backup in AWS Backup."
"The time it takes to complete the backups could be reduced."
"The AWS Backup backend reporting is a major area that needs improvement."
"There are multiple enhancements needed in terms of compatibility with all database services, as AWS Backup is currently limited to specific ones."
"Its cost could be better than a few of its competitors."
"They should work on their visual capabilities."
"The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises."
"For more granular restores, Carbonite is not the right product, as it only allows for full-server failovers."
 

Pricing and Cost Advice

"The pricing is decent."
"Our customers pay a monthly AWS fee that includes the AWS Backup service."
"There is a lot of flexibility with the services and pricing. The price is reasonable when compared to other products. This is very good for us."
"Price-wise, I rate the solution a six out of ten. One only has to pay for the storage cost of AWS solutions, which is the standard cost provided by AWS."
"We don't use a lot of space, only approximately 900 GB, so the price is reasonable. For standing, it's okay. We normally do a payment to SSML, and they are the ones who pay over there. It is around $100 monthly."
"The clients pay for the whole AWS bundle. It is an affordable solution."
"The pricing is okay."
"AWS Backup is a very cheap solution."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
8%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise16
No data available
 

Questions from the Community

What do you like most about AWS Backup?
The solution's most valuable features are its backup capability and tight integration with other AWS services.
What is your experience regarding pricing and costs for AWS Backup?
AWS Backup operates on a pay-as-you-go model without requiring a license.
What needs improvement with AWS Backup?
I would need to get feedback from my colleague to see what additional features I would like to see in AWS Backup in the next release to make it closer to ten.
What needs improvement with Carbonite?
The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises. For more granular restores, Carbonite is not the right product, as ...
What is your primary use case for Carbonite?
I utilize Carbonite within my organization for high availability purposes, especially for critical servers where downtime is not acceptable. When a primary server fails, Carbonite permits a quick f...
What advice do you have for others considering Carbonite?
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, ...
 

Comparisons

No data available
 

Overview

 

Sample Customers

TransferWise
Information Not Available
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