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Avolution ABACUS vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avolution ABACUS
Ranking in Enterprise Architecture Management
9th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
iServer
Ranking in Enterprise Architecture Management
8th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (15th)
 

Mindshare comparison

As of November 2025, in the Enterprise Architecture Management category, the mindshare of Avolution ABACUS is 3.6%, down from 3.9% compared to the previous year. The mindshare of iServer is 4.2%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Market Share Distribution
ProductMarket Share (%)
iServer4.2%
Avolution ABACUS3.6%
Other92.2%
Enterprise Architecture Management
 

Featured Reviews

JoseCamacho - PeerSpot reviewer
Supports evaluating architecture through corporate objectives
I conducted an evaluation of enterprise architecture at the European Court in Luxembourg, reviewing and analyzing existing implementations to identify potential improvements and providing recommendations I conduct evaluations to identify potential improvements and make recommendations, forming a…
Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are a lot of different features, but the business/decision-maker feature, visibility, and dashboards are most valuable."
"The technical support is very good. They are responsive and the answers they provide are detailed."
"It's more than just an enterprise architecture tool as it has a lot of nice features, e.g. messaging, simulation, etc."
"Scalable and stable tool for roadmapping and modeling, with a good dashboard, end-to-end impact analysis, and portfolio management."
"Avolution ABACUS allows for flexible enterprise architecture analysis."
"The ease of modeling and the ease of showing interconnectivity and relationships is the most valuable. It is fairly simple and out of the box. It is customizable in many ways. It is a pretty good tool."
"If you face new challenges or issues then you can dynamically customize according to the business needs."
"The most valuable feature is that it has a customizable meta-model, which is key."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"Good and effective reporting features, which help in decision making."
"Tech support is very responsive. They solved issues within a prompt response time."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"We like the governance."
"iServer has valuable features for workflow and document management."
"The initial setup is easy."
"This flexibility is the most helpful part in the standard version."
 

Cons

"Having more control over page size is lacking in this product. Print utilization also needs to be improved."
"The reporting could be easier to configure."
"Their local presence in the Middle East could be scaled more, particularly in customer service. It would be good if they'd also have mobile dashboards for executive management out of the box."
"The most valuable features are the catalog and the diagram."
"While Avolution ABACUS is flexible, it can be complex to work with as it requires knowledge of specific configurations to customize the product."
"The usability of the tool is an area with shortcomings that need improvement."
"The tool doesn't have any intelligence built in. We have to design the dashboards ourselves, which is a challenge because we have to depend on the vendor for customizations."
"I use reference models, which are taxonomies, in my EA work. It is a reference model/taxonomy of things with capabilities, sub capabilities, and sub-sub capabilities, so you're working it down. I haven't yet found a simple way to implement that in Abacus. It could be that it is there, but I don't know how to do it."
"The performance is slow, which is something that should be improved."
"There are other solutions out there that have a better user interface."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"Requirements management needs to be improved."
"Cannot see which activities are control activities."
"There could be features for process mining, process simulation, and analytics."
"I haven't used this solution long enough to know what areas could be improved."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
 

Pricing and Cost Advice

"I'm paying on a yearly basis. I don't know whether it's a highly expensive tool or not. I'm getting a single version of it, and I don't have the enterprise part on it because I don't need the server component, and I don't need a web browser component. My estimate would be that it's a very reasonably priced tool given that you don't need to have licenses with everyone in order to get the information and the decision support capabilities out of the tool. You use the enterprise edition on top of the studio, which is the heart of the tool. I am not aware of any additional costs."
"My company makes annual payments toward the licensing costs of the solution. Considering the product's capabilities, its prices are very reasonable."
"The pricing is quite good compared to the competition and it is part of the reason we chose the product."
"It is competitive. It is not chump change. I am just using the studio version. I am not using the full enterprise version, which would probably cost me three times more for single-use, but it gives a lot more capability and analysis. It is server-based as well, and it is reasonably priced compared to a lot of the other tools. There are other tools that have other sorts of capabilities, but in order to use them, you'd really have to have like 50 users for the price to become justifiable."
"To get a fairly extensive license for Enterprise Architects from Spark is approximately US $400.00, maybe less, but with Avolution Abacus it was approximately US $2000.00 per year, and that includes maintenance with the Abacus tool."
"There is a subscription for this solution. We are on an annual subscription because you sometimes receive special offers the longer you subscribe."
"The solution's pricing is not an issue."
"The cost of Avolution ABACUS is reasonable, given the features they offer in comparison to other tools."
"The product has a moderate pricing."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The price of iServer is reasonable compared to other solutions."
"The solution is cheaper than its competitors."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Government
15%
Manufacturing Company
6%
Insurance Company
5%
Financial Services Firm
21%
Government
12%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What do you like most about Avolution ABACUS?
The tool's implementation is straightforward as everything is readily available. For instance, setting up a portal is seamless, allowing easy publishing and access to data. However, integrating wit...
What is your experience regarding pricing and costs for Avolution ABACUS?
It's pricey compared to Essential, Deltek, or Essential Cloud. However, its diagramming capabilities and metamodel design make it worth it. But it's not for large user bases. It has modules for app...
What needs improvement with Avolution ABACUS?
While Avolution ABACUS is flexible, it can be complex to work with as it requires knowledge of specific configurations to customize the product. It would be beneficial to have seminars or other met...
What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
 

Overview

 

Sample Customers

Barclays
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Find out what your peers are saying about Avolution ABACUS vs. iServer and other solutions. Updated: November 2025.
872,869 professionals have used our research since 2012.