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Avolution ABACUS vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avolution ABACUS
Ranking in Enterprise Architecture Management
11th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
iServer
Ranking in Enterprise Architecture Management
9th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (13th)
 

Mindshare comparison

As of August 2026, in the Enterprise Architecture Management category, the mindshare of Avolution ABACUS is 3.1%, down from 3.6% compared to the previous year. The mindshare of iServer is 4.2%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Mindshare Distribution
ProductMindshare (%)
iServer4.2%
Avolution ABACUS3.1%
Other92.7%
Enterprise Architecture Management
 

Featured Reviews

JoseCamacho - PeerSpot reviewer
Freelancer at a consultancy with 1-10 employees
Supports evaluating architecture through corporate objectives
I conducted an evaluation of enterprise architecture at the European Court in Luxembourg, reviewing and analyzing existing implementations to identify potential improvements and providing recommendations I conduct evaluations to identify potential improvements and make recommendations, forming a…
Antonios Lazanakis - PeerSpot reviewer
Senior IT Solution Architect at a financial services firm with 10,001+ employees
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For what it does it is very good and a reasonable price."
"The technical support is very good. They are responsive and the answers they provide are detailed."
"There are a lot of different features, but the business/decision-maker feature, visibility, and dashboards are most valuable."
"It's more than just an enterprise architecture tool as it has a lot of nice features, e.g. messaging, simulation, etc."
"This product is very strong in terms of the meta-model because you can customize a lot according to the business plan."
"If you face new challenges or issues then you can dynamically customize according to the business needs."
"There are plenty of features available such as the ability to test applications for issues and a user-friendly dashboard."
"The product is easy to use and well-structured for the integrations we need it to make."
"I have to think less with this solution. It's simple."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"This flexibility is the most helpful part in the standard version."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"Central repository holding single version of truth."
"Tech support is very responsive. They solved issues within a prompt response time."
"We like the governance."
 

Cons

"For some of the functionality, it might be a little complicated for people getting started."
"If they want to expand in the European market then they are going to have to improve their technical support."
"Their local presence in the Middle East could be scaled more, particularly in customer service. It would be good if they'd also have mobile dashboards for executive management out of the box."
"It needs more flexible analysis parameters and more capability as a BPM tool and doing BPM simulation, compared with Bonita BPM or Bizagi."
"This solution needs to improve resource usage because it has a heavy browser. It is easy to use, but it takes time to load and to run other programs."
"I use reference models, which are taxonomies, in my EA work. It is a reference model/taxonomy of things with capabilities, sub capabilities, and sub-sub capabilities, so you're working it down. I haven't yet found a simple way to implement that in Abacus. It could be that it is there, but I don't know how to do it."
"In the future, there could be improvements in integration and enhancements."
"The tool doesn't have any intelligence built in. We have to design the dashboards ourselves, which is a challenge because we have to depend on the vendor for customizations."
"The product is more expensive than Spark."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"Customer service can be improved as the vendor is based in UK. Having regional support could improve time and communications."
"More visualization techniques and ways to report the data might be helpful."
"Overall, I would say that it's a poor man's EA repository. It seems like a good idea, but doesn't really work in practice."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"Requirements management needs to be improved."
"There could be features for process mining, process simulation, and analytics."
 

Pricing and Cost Advice

"This solution is expensive for some people's budgets and they need to offer a Lite version at a cheaper price"
"I'm paying on a yearly basis. I don't know whether it's a highly expensive tool or not. I'm getting a single version of it, and I don't have the enterprise part on it because I don't need the server component, and I don't need a web browser component. My estimate would be that it's a very reasonably priced tool given that you don't need to have licenses with everyone in order to get the information and the decision support capabilities out of the tool. You use the enterprise edition on top of the studio, which is the heart of the tool. I am not aware of any additional costs."
"It is competitive. It is not chump change. I am just using the studio version. I am not using the full enterprise version, which would probably cost me three times more for single-use, but it gives a lot more capability and analysis. It is server-based as well, and it is reasonably priced compared to a lot of the other tools. There are other tools that have other sorts of capabilities, but in order to use them, you'd really have to have like 50 users for the price to become justifiable."
"My company makes annual payments toward the licensing costs of the solution. Considering the product's capabilities, its prices are very reasonable."
"The pricing is quite good compared to the competition and it is part of the reason we chose the product."
"The solution's pricing is not an issue."
"It is expensive."
"The cost of Avolution ABACUS is reasonable, given the features they offer in comparison to other tools."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The price of iServer is reasonable compared to other solutions."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The product has a moderate pricing."
"The solution is cheaper than its competitors."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Government
14%
Manufacturing Company
7%
Comms Service Provider
7%
Financial Services Firm
22%
Government
9%
Construction Company
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What needs improvement with Avolution ABACUS?
While Avolution ABACUS is flexible, it can be complex to work with as it requires knowledge of specific configurations to customize the product. It would be beneficial to have seminars or other met...
What is your primary use case for Avolution ABACUS?
I conducted an evaluation of enterprise architecture at the European Court in Luxembourg, reviewing and analyzing existing implementations to identify potential improvements and providing recommend...
What advice do you have for others considering Avolution ABACUS?
I rate Avolution ABACUS eight out of ten. The focus should be on implementing and understanding enterprise architecture concepts rather than the specific tool.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
What advice do you have for others considering iServer?
I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.
 

Overview

 

Sample Customers

Barclays
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Find out what your peers are saying about Avolution ABACUS vs. iServer and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.