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Avolution ABACUS vs iServer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avolution ABACUS
Ranking in Enterprise Architecture Management
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
iServer
Ranking in Enterprise Architecture Management
11th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (17th)
 

Mindshare comparison

As of November 2026, in the Enterprise Architecture Management category, the mindshare of Avolution ABACUS is 3.0%, down from 3.6% compared to the previous year. The mindshare of iServer is 3.9%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Mindshare Distribution
ProductMindshare (%)
Avolution ABACUS3.0%
iServer3.9%
Other93.1%
Enterprise Architecture Management
 

Featured Reviews

JoseCamacho - PeerSpot reviewer
Freelancer at a consultancy with 1-10 employees
Supports evaluating architecture through corporate objectives
I conducted an evaluation of enterprise architecture at the European Court in Luxembourg, reviewing and analyzing existing implementations to identify potential improvements and providing recommendations I conduct evaluations to identify potential improvements and make recommendations, forming a…
AHMEDIBRAHIM1 - PeerSpot reviewer
Enterprise Architecture practice head at Positive Side Consultancy
Enables flexible parameters for any process model and has a valuable document management feature
We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live database activities. It enables flexible parameters for any process model iServer has valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is very strong in terms of the meta-model because you can customize a lot according to the business plan."
"The tool's implementation is straightforward as everything is readily available. For instance, setting up a portal is seamless, allowing easy publishing and access to data. However, integrating with other tools like BI, Power BI, or Grafana requires setting up pipelines between them."
"The technical support is very good. They are responsive and the answers they provide are detailed."
"The most valuable feature is the traceability, you can trace any object to the other."
"The product is easy to use and well-structured for the integrations we need it to make."
"If you face new challenges or issues then you can dynamically customize according to the business needs."
"The ease of modeling and the ease of showing interconnectivity and relationships is the most valuable. It is fairly simple and out of the box. It is customizable in many ways. It is a pretty good tool."
"You can design using a diagram tool installed on your desktop, a key difference from other vendors."
"The product has a valuable customized model."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"iServer has valuable features for workflow and document management."
"This is a flexible tool compared to some other solutions."
"From September 2014 through January 2015, I received help from the tech support staff of iServer, who were very prompt and almost instantaneously responded, and if it was something difficult, they brought three to four people to talk with me and then solved the problem within minutes."
"The initial setup is easy."
"Good and effective reporting features, which help in decision making."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
 

Cons

"Having more control over page size is lacking in this product. Print utilization also needs to be improved."
"While this is one of the most powerful tools on the market it does not integrate well with Microsoft Office or others."
"It needs more flexible analysis parameters and more capability as a BPM tool and doing BPM simulation, compared with Bonita BPM or Bizagi."
"There are probably some things that Avolution could add to the product to enhance it and keep up with what some other products are introducing."
"It doesn't have the simulation capability, which would be helpful in doing some business process analysis and improvements."
"For some of the functionality, it might be a little complicated for people getting started."
"The most valuable features are the catalog and the diagram."
"If they want to expand in the European market then they are going to have to improve their technical support."
"Setting up the Portal was very complex. We required a lot of support from the vendor."
"More visualization techniques and ways to report the data might be helpful."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"The performance is slow, which is something that should be improved."
"It's a very simple tool, which makes me concerned with the performance."
"The migration tool needs to be included in the main package, and not as a separate license."
"Overall, I would say that it's a poor man's EA repository. It seems like a good idea, but doesn't really work in practice."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
 

Pricing and Cost Advice

"The cost of Avolution ABACUS is reasonable, given the features they offer in comparison to other tools."
"This solution is expensive for some people's budgets and they need to offer a Lite version at a cheaper price"
"It is competitive. It is not chump change. I am just using the studio version. I am not using the full enterprise version, which would probably cost me three times more for single-use, but it gives a lot more capability and analysis. It is server-based as well, and it is reasonably priced compared to a lot of the other tools. There are other tools that have other sorts of capabilities, but in order to use them, you'd really have to have like 50 users for the price to become justifiable."
"The solution's pricing is not an issue."
"It is expensive."
"There is a subscription for this solution. We are on an annual subscription because you sometimes receive special offers the longer you subscribe."
"To get a fairly extensive license for Enterprise Architects from Spark is approximately US $400.00, maybe less, but with Avolution Abacus it was approximately US $2000.00 per year, and that includes maintenance with the Abacus tool."
"My company makes annual payments toward the licensing costs of the solution. Considering the product's capabilities, its prices are very reasonable."
"The price of iServer is reasonable compared to other solutions."
"The solution is cheaper than its competitors."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The product has a moderate pricing."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
13%
Manufacturing Company
8%
Comms Service Provider
5%
Financial Services Firm
18%
Government
9%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What needs improvement with Avolution ABACUS?
While Avolution ABACUS is flexible, it can be complex to work with as it requires knowledge of specific configurations to customize the product. It would be beneficial to have seminars or other met...
What is your primary use case for Avolution ABACUS?
I conducted an evaluation of enterprise architecture at the European Court in Luxembourg, reviewing and analyzing existing implementations to identify potential improvements and providing recommend...
What advice do you have for others considering Avolution ABACUS?
I rate Avolution ABACUS eight out of ten. The focus should be on implementing and understanding enterprise architecture concepts rather than the specific tool.
Ask a question
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Overview

 

Sample Customers

Barclays
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Find out what your peers are saying about Avolution ABACUS vs. iServer and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.