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Avolution ABACUS vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avolution ABACUS
Ranking in Enterprise Architecture Management
9th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
iServer
Ranking in Enterprise Architecture Management
8th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (16th)
 

Mindshare comparison

As of September 2025, in the Enterprise Architecture Management category, the mindshare of Avolution ABACUS is 3.6%, down from 4.3% compared to the previous year. The mindshare of iServer is 4.2%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Market Share Distribution
ProductMarket Share (%)
iServer4.2%
Avolution ABACUS3.6%
Other92.2%
Enterprise Architecture Management
 

Featured Reviews

JoseCamacho - PeerSpot reviewer
Supports evaluating architecture through corporate objectives
I conducted an evaluation of enterprise architecture at the European Court in Luxembourg, reviewing and analyzing existing implementations to identify potential improvements and providing recommendations I conduct evaluations to identify potential improvements and make recommendations, forming a…
Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable solution...The initial setup of Avolution ABACUS is very easy."
"The technical support is very good. They are responsive and the answers they provide are detailed."
"There are a lot of different features, but the business/decision-maker feature, visibility, and dashboards are most valuable."
"Scalable and stable tool for roadmapping and modeling, with a good dashboard, end-to-end impact analysis, and portfolio management."
"It's more than just an enterprise architecture tool as it has a lot of nice features, e.g. messaging, simulation, etc."
"Avolution ABACUS allows for flexible enterprise architecture analysis."
"The product is easy to use and well-structured for the integrations we need it to make."
"You can design using a diagram tool installed on your desktop, a key difference from other vendors."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"Good and effective reporting features, which help in decision making."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"The product has a valuable customized model."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"The solution is easily modified to suit your needs."
"The initial setup is easy."
 

Cons

"The company needs to update the UML version they are using for the product as it is quite old."
"The reporting could be easier to configure."
"The tool doesn't have any intelligence built in. We have to design the dashboards ourselves, which is a challenge because we have to depend on the vendor for customizations."
"While Avolution ABACUS is flexible, it can be complex to work with as it requires knowledge of specific configurations to customize the product."
"Avolution ABACUS has the drawback of needing data filtering at the development level, unlike some tools that offer filtering at deployment. Two areas where Avolution ABACUS could be improved are regional support and flexibility in model selection. Sometimes, it's challenging to access support or updates in certain regions, which can slow down progress. Additionally, it would be beneficial if the tool allowed more flexibility in selecting multiple models within a single unit."
"Their local presence in the Middle East could be scaled more, particularly in customer service. It would be good if they'd also have mobile dashboards for executive management out of the box."
"The usability of the tool is an area with shortcomings that need improvement."
"Having more control over page size is lacking in this product. Print utilization also needs to be improved."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io."
"Cannot see which activities are control activities."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"It definitely needs help to improve the visual aspect of the solution."
"I haven't used this solution long enough to know what areas could be improved."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
 

Pricing and Cost Advice

"I'm paying on a yearly basis. I don't know whether it's a highly expensive tool or not. I'm getting a single version of it, and I don't have the enterprise part on it because I don't need the server component, and I don't need a web browser component. My estimate would be that it's a very reasonably priced tool given that you don't need to have licenses with everyone in order to get the information and the decision support capabilities out of the tool. You use the enterprise edition on top of the studio, which is the heart of the tool. I am not aware of any additional costs."
"It is competitive. It is not chump change. I am just using the studio version. I am not using the full enterprise version, which would probably cost me three times more for single-use, but it gives a lot more capability and analysis. It is server-based as well, and it is reasonably priced compared to a lot of the other tools. There are other tools that have other sorts of capabilities, but in order to use them, you'd really have to have like 50 users for the price to become justifiable."
"The solution's pricing is not an issue."
"This solution is expensive for some people's budgets and they need to offer a Lite version at a cheaper price"
"It is expensive."
"The pricing is quite good compared to the competition and it is part of the reason we chose the product."
"To get a fairly extensive license for Enterprise Architects from Spark is approximately US $400.00, maybe less, but with Avolution Abacus it was approximately US $2000.00 per year, and that includes maintenance with the Abacus tool."
"The cost of Avolution ABACUS is reasonable, given the features they offer in comparison to other tools."
"The product has a moderate pricing."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The solution is cheaper than its competitors."
"The price of iServer is reasonable compared to other solutions."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Government
16%
Manufacturing Company
6%
Computer Software Company
6%
Financial Services Firm
20%
Government
13%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What do you like most about Avolution ABACUS?
The tool's implementation is straightforward as everything is readily available. For instance, setting up a portal is seamless, allowing easy publishing and access to data. However, integrating wit...
What is your experience regarding pricing and costs for Avolution ABACUS?
It's pricey compared to Essential, Deltek, or Essential Cloud. However, its diagramming capabilities and metamodel design make it worth it. But it's not for large user bases. It has modules for app...
What needs improvement with Avolution ABACUS?
While Avolution ABACUS is flexible, it can be complex to work with as it requires knowledge of specific configurations to customize the product. It would be beneficial to have seminars or other met...
What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
 

Comparisons

 

Overview

 

Sample Customers

Barclays
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Find out what your peers are saying about Avolution ABACUS vs. iServer and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.