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Avaya IX Meetings vs HCL Sametime comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
23rd
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
HCL Sametime
Ranking in Virtual Meetings
25th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.5%, up from 0.7% compared to the previous year. The mindshare of HCL Sametime is 1.5%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Avaya IX Meetings1.5%
HCL Sametime1.5%
Other97.0%
Virtual Meetings
 

Featured Reviews

LD
Information Technology Division Director at Ethiopian Roads Administration
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Bogdan Chechlowski - PeerSpot reviewer
Kierownik Biura Informatyki at EIB SA
Stable product, communicate very fast and allows to see who's online in the office or work environment
It was used for communication through text messages, primarily Being able to see who was online and communicate very fast was a good feature.  The security was quite good. However, when we tried to implement it for email at a high level, we had to use another solution, FortiMail Gateway. I view…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Interesting collaboration features."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"In terms of functionality, it has some interesting features that I haven't seen in other solutions like content rewind where you can see content from the beginning of the meeting even though you weren't there when it commenced."
"I can say firsthand that the reason we work with Avaya as a user and as a business partner is because it's by far the most stable and scalable platform among unified communications platforms in the market."
"I like the share information function."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"This solution saves time and cost in communicating with team members, streamlines tasks in my organization by encouraging us to chat directly with the relevant person, and strengthens professional relationships through increased communication among peers."
"The security was quite good."
"I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."
"Audio and video calls provide faster communication than chat."
"A very good communication and real-time collaboration software, it is simple, fast, reliable, keeps history and the best feature of all is its intelligence."
 

Cons

"Unfortunately, the video conferencing, both audio and video were not as good as Webex or Microsoft."
"Increase in participant numbers reduces quality of video and sound."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"Avaya IX Meetings' deployment is complex."
"The interface is too colorful and looks like Windows XP."
"It seems that the software might in the future, support the software telephony exchange but at the current time, it is not doing that and because of that one key feature of real-time communication is missing from it."
"It lacks some features compared to modern solutions. For example, it doesn't allow sending screenshots or other files."
"Sametime hangs sometimes and therefore needs to get restarted."
"The webinar should be integrated into Sametime for a larger number of participants."
 

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"Avaya IX Meetings' licensing costs are monthly."
Information not available
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Also Known As

Flare, Avaya Flare
Lotus Sametime, IBM Lotus Sametime
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Connect2Cloud, Superior Group, Daifuku Co. Ltd., Seaward, The City of Fort Worth, Christian Brothers Services, Berlitz, Deutsche Notes User Group, Danske Fysioterapeuter, Slumberland, La Vacanza, Rheinmetall AG
Find out what your peers are saying about Avaya IX Meetings vs. HCL Sametime and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.