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Avaya IX Meetings vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
18th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
4th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.8%, up from 0.7% compared to the previous year. The mindshare of Skype for Business is 12.5%, up from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

LD
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"Interesting collaboration features."
"I like the share information function."
"Scalable communication tool that's easy to install. Even old people are using it, because of its ease of use."
"We like the easy provisioning of Skype for Business Conferencing."
"The quality of the meetings is very good."
"The integration with Microsoft Outlook for creating and scheduling meetings is nice."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time."
"The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration."
"The GUI is very user-friendly."
 

Cons

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"Avaya IX Meetings' deployment is complex."
"Increase in participant numbers reduces quality of video and sound."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"There are issues with the bandwidth, particularly for external meetings,"
"The initial setup could be simplified."
"The video conferencing quality can be improved."
"Lacks a zoom-in feature for whoever is presenting."
"I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."
"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device."
 

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."
"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"The licensing is billed on a yearly basis."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"Our company pays for a license for us to use the solution."
"Skype for Business' pricing is reasonable."
"The solution is priced fairly."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
72%
Financial Services Firm
5%
Computer Software Company
3%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
 

Comparisons

No data available
 

Also Known As

Flare, Avaya Flare
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Avaya IX Meetings vs. Skype for Business and other solutions. Updated: July 2025.
860,711 professionals have used our research since 2012.