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Avaya IX Meetings vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
16th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
4th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.6%, down from 0.7% compared to the previous year. The mindshare of Skype for Business is 10.8%, up from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Skype for Business10.8%
Avaya IX Meetings0.6%
Other88.6%
Virtual Meetings
 

Featured Reviews

LD
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the share information function."
"Interesting collaboration features."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"The ability to mute everyone else is pretty useful when there is a large audience."
"Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices."
"The quality of the meetings is very good."
"The solution is scalable and is capable of working on every appliance on every operating system."
"It saves trouble, and it saves us time."
"The product helps me make international calls."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"The product's initial setup phase is very easy."
 

Cons

"Avaya IX Meetings' deployment is complex."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Increase in participant numbers reduces quality of video and sound."
"The stability could be improved."
"The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated."
"If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"There are issues with the bandwidth, particularly for external meetings,"
"There might be some invitation issues with Skype for Business."
"We have found that there is a lag because it cannot integrate with the internal landline."
"The solution should improve the chat and add more flexibility to make a call."
 

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."
"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"We purchased an open license."
"A license is required to use the solution."
"Previously, I did not use another solution."
"Skype for Business' pricing is reasonable."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"It may be considered costly for certain markets, such as in India."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
867,497 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
17%
Government
12%
Comms Service Provider
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise19
Large Enterprise27
 

Questions from the Community

What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...
 

Also Known As

Flare, Avaya Flare
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Avaya IX Meetings vs. Skype for Business and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.