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Avaya IX Meetings vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
18th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
4th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.8%, up from 0.7% compared to the previous year. The mindshare of Skype for Business is 12.5%, up from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

LD
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Interesting collaboration features."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"I like the share information function."
"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"A good option for virtual meetings."
"The GUI is very user-friendly."
"The deployment is very fast."
"The security seems good."
"The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it."
"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."
"I like the seamless integration to local telecommunications."
 

Cons

"Increase in participant numbers reduces quality of video and sound."
"Avaya IX Meetings' deployment is complex."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"The initial setup could be simplified."
"Going forward, I would like to see better call quality and reliability."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage."
"The solution has been discontinued by Microsoft."
"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device."
"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."
"I feel bored with the look and feel of the tool, so it should be changed."
 

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."
"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"We purchased an open license."
"Skype for Business' pricing is reasonable."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"The solution is priced fairly."
"It may be slightly costly, but the features are awesome."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"I use the product's open-source version."
"I am using a corporate account for which I have not made any payments."
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860,825 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
67%
Financial Services Firm
6%
Computer Software Company
4%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
 

Comparisons

No data available
 

Also Known As

Flare, Avaya Flare
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Avaya IX Meetings vs. Skype for Business and other solutions. Updated: July 2025.
860,825 professionals have used our research since 2012.