HCL Sametime and TeamViewer compete in enterprise communication and remote access. TeamViewer appears to have the advantage with robust remote capabilities and cross-platform support, appealing to users who need extensive remote access tools.
Features: HCL Sametime includes secure messaging, video conferencing, and collaboration tools tailored for business communication. TeamViewer offers remote desktop access, file sharing, and comprehensive support across platforms like Windows, Mac, and Linux, making it a flexible remote support solution.
Room for Improvement: HCL Sametime could improve by simplifying setup processes and incorporating more intuitive user interfaces. Enhancing integration with other enterprise software may also benefit users. TeamViewer might benefit from offering more detailed deployment options without needing IT involvement and enhancing their communication features to better compete with other collaboration tools. Improving customization capability for users' specific needs could also be helpful.
Ease of Deployment and Customer Service: HCL Sametime's deployment is complex, requiring IT resources, which could deter smaller enterprises. It provides reliable customer support for enterprise clients. TeamViewer boasts an easy deployment process with minimal IT overhead, praised for efficiency and accessibility, suitable for businesses of all sizes.
Pricing and ROI: HCL Sametime involves higher initial setup costs but promises a long-term ROI with secure communication tools. TeamViewer's flexible pricing models offer a more affordable entry point, providing quicker ROI, particularly for companies focused on remote access solutions. It balances cost and functionality, making it a sensible investment.
HCL Sametime. Secure Conversations Across Any Device
Your company can’t afford to take any data risks, but your teams still need to be able to interact and react quickly, wherever they are working. Sametime offers modern instant messaging, file-sharing, and online meetings with the proven security your business can trust.
TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.
TeamViewer Features
TeamViewer has many valuable key features. Some of the most useful ones include:
TeamViewer Benefits
There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:
Reviews from Real Users
TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.
Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”
“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.
Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
