We compared Avanan and Mimecast Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 also earned high marks.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, and ease of setup.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as unsatisfactory.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Users had mixed experiences with Mimecast Email Security's setup. Some users found it fast and uncomplicated, while others found it moderately complex.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Mimecast Email Security is generally seen as costly, and some users struggle to justify the expense. It’s perceived as more expensive than competing solutions.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. It is challenging to measure the return on investment for Mimecast Email Security.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing.
"Microsoft Defender for Office 365 is a stable solution."
"The product is not resource-intensive."
"Does a thorough job of examining email and URLs for malicious content."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Since we have started using the solution, there have been fewer compromises."
"The ease of installation and the AI capacity of the product are valuable."
"This technology is one of Check Point's acquisitions, and it is currently a powerful tool that provides all the protection that is not found in other tools."
"I like Avanan's SmartDLP module. It's seamless, and the administrative overhead is low. We aren't a very sophisticated operation. We just want to reduce our exposure, so we find ThreatCloud helpful. Avanan's acquisition by Check Point was beneficial for them."
"The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
"I highly recommend this solution to any prospective buyer."
"Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"URL inspection works pretty well."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"The solution's performance is good."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"It's good, it keeps the spam out."
"It offers an easy initial setup."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The UI needs to be more user-friendly."
"You should be able to deploy Defender for every subscription without the need to add servers."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The company should focus on adding threats that the solution is currently unable to detect."
"The phishing and spam filters could use some improvement."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"The overall user interface is not attractive. It needs some improvement."
"It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"The system response in a slow computing device affects performance when sending and receiving emails."
"The user experience must be improved."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"The unified dashboard that it displays needs some improvements in terms of the KPIs that they have."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"The solution is very expensive."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"They should improve the cookies management feature."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews. Avanan is rated 9.2, while Mimecast Email Security is rated 7.8. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Fortinet FortiMail, whereas Mimecast Email Security is most compared with Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration, Cisco Secure Email and Cloudflare Area 1 Email Security. See our Avanan vs. Mimecast Email Security report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.