Avanan OverviewUNIXBusinessApplication

Avanan is the #6 ranked solution in top Email Security tools. PeerSpot users give Avanan an average rating of 9.2 out of 10. Avanan is most commonly compared to Microsoft Defender for Office 365: Avanan vs Microsoft Defender for Office 365. Avanan is popular among the large enterprise segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.
Avanan Buyer's Guide

Download the Avanan Buyer's Guide including reviews and more. Updated: December 2022

What is Avanan?

Avanan is The Cloud Security Platform. Protect all your SaaS applications using tools from over 60 industry-leading vendors in just one click.

How can Avanan protect any SaaS with any security in just one click? We 'cloudify' over 60 best-of-breed security solutions and connect them directly to your SaaS account without rerouting traffic or using a proxy. It takes just seconds to build the most complete security stack from the industry’s most trusted names in malware protection, data leak prevention, encryption, endpoint compliance and more.

Avanan Customers

Bethel School District, ServiceSource, Capital Caring

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Avanan Pricing Advice

What users are saying about Avanan pricing:
  • "Having the flexibility and modeling to do the pricing that best fits the needs of the organization is incredibly ideal. That is what Avanan does. They know exactly how many users are using it, etc. We can tune the invoicing associated with how we are using the product so we can charge it back to the shows appropriately."
  • "We have a monthly license that is $4 to $8 per user."
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    Chief Information Security Officer at a media company with 201-500 employees
    Real User
    Top 20
    We've noticed a significant decline from people accidentally or intentionally clicking on things
    Pros and Cons
    • "If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
    • "Being cloud first and because we are in the movie business, we use a lot of Macintoshes. So, there is absolutely no reason for us to have Active Directory whatsoever. However, if you are using Office 365, you must have Active Directory in order to reset passwords. Even though we have a single sign-on provider, we must have Azure Active Directory for Office 365, which is really stupid. As a cloud application, you would think that I don't need Active Directory, which I don't need for anything else except Office 365. We have one server inside that space to help us manage Active Directory just for Office 365. This is a very sore point, but it is what it is."

    What is our primary use case?

    We have three instances of environments: 

    1. All of our corporate stuff. 
    2. A fake company that we test things with. 
    3. An area for all the shows.

    Each show is treated as its own company. When you have green-lit a movie, you say, "I have $50 million to make this movie," then they just burn it down. Once the money is gone, it's gone. Once you make the movie and you deliver it for distribution, then you don't need the company anymore. You just dissolve it and everybody who invested into that gets the return on investment. 

    We are cloud first, so we are 100% cloud. We don't have a data center. We use SaaS applications and platforms. Avanan is a cloud-based solution that is bolted into Office 365 via an API. We are using a service that is provided to us from Microsoft. We added the Avanan API from the Microsoft stack to integrate into our Office 365 environment. So, we are using Avanan's service, then we just link the two together.

    How has it helped my organization?

    We have had a significant decline from people accidentally or intentionally clicking on things. For the most part, that is just a lot of education, training, and awareness. There are also the notifications that Avanan does when it may let something go through because it's a legitimate sender but it might give you some information on it, saying, "Hey, this person always sends you an email from their corporate email address. Now, they are sending you something from their personal email address. Be very skeptical, heads up on it, and see what is going on."

    We have had attackers send emails to everybody where they were completely fine and nothing was wrong with them whatsoever. They were trying to trick the system to create a confidence level to say, "Oh, yeah. We've always had emails from this person and they're fine. When they send us something that looks like phishing, or is bad, just ignore it because it's a trusted sender." Avanan doesn't do that. Avanan looks at everything independently regardless of if there is historical information. It will say, "This person has already sent you stuff and it's trusted," because at any given time that person's email account could be compromised, or they could be forwarding something that was compromised. They don't discriminate in regards to trust of letting something go through because they inspect everything regardless if it's trusted or not.

    The customization was not necessarily a factor for corporate, but it was for television shows and movies because they have different requirements as they go through and have different technology stacks. Because every movie is different, e.g., they want to use different cameras, technology, and solutions, we have to be very flexible in how we roll out the different technology and security to these different pieces.

    We just pay attention to see what is going on. Avanan helps us with some trending and modeling of where the attacks are going and who may be the next perceived victim of an attack. This has reduced our SOC team's workload, especially on the administration side of email. The standard things that you would have to do on your remediation paths, workflows, etc. It has really freed up a lot of time.

    Avanan has allowed our business to really focus on other different pieces. However, when you look at the tabletop map of the whole battlefield, i.e., the whole war plan, it allows you to reposition resources in other areas that need more attention.

    What is most valuable?

    The administration feature is amazing. 

    The detection component is really over the top. For example, in January of this year, we had five different partners who had compromised email accounts and they had no idea. We are not talking internally. We haven't had a compromised email, knock on wood, in over six years because our security architecture and the way it is set up really helps with that. All the compromises that I see are really from external collaborators or other companies. The intelligence of the detection is quick to pick up when there are anomalies associated with how somebody sends an email, where they are sending it from, the language in the email, and things like that. Then, it would flag us to say, "I know they just sent you an email five minutes ago, but this other email they sent you is from a totally different region. Not only that, it doesn't sound right."

    It does a really great job of identifying different things inside the links that just blatantly get missed by Microsoft. In January, those five different companies that had their emails compromised were sending us stuff and Avanan would flag them. Then, our users were like, "No, I am exchanging things with this person. Why are you guys blocking this particular piece?" So, we dove into it and were like, "Oh, well this is really bad because this is actually a compromised account." We would pick up the phone and talk to them, "No, I didn't send that email." It actually was sent from that person's email box, but it was done from a different location. They were deleting and hiding their trail as they do with these correspondence to try to get information.

    Avanan is just outstanding on how efficient and effective their learning modules are to pick up on these different pieces. We work with them quite a bit. There have been a couple of different things that they have missed, which were very old school attack vectors. We worked with them on these things and they are quick to pick up on how to remediate them. 

    The way the system works is emails come into Microsoft, Microsoft processes them, sees what it can drop at the door, and then it goes through Avanan. After it is done with Avanan, then it goes through a different path to Microsoft, which is like, "If I have you on my blocked list, if I have the word 'webinar' in my rules that says webinar it's automatically deleted or moved to the junk folder, and so forth." 

    There have been a couple different types of critical attacks that would take out an entire company. We're not talking about the phishing ones where you click on a link, then you type in your credentials and they steal your credentials. We are talking nasty stuff that is embedded. Most systems will look at attachments and links. On a link, they detonate it into a certain space and know that, "This has a dropper. We're not going to let it through." Or, people put different scripts inside emails because people send email in HTML format versus Rich Text Format, which then allows you to run Java scripts inside your phone and browser. Avanan reads all those different things, which is great. We have seen a couple of different attacks that were completely missed by Microsoft and a couple of other different associates outside of our company at other companies who got the same attacks, and they were just crippled by them. They will send an attachment, like a PDF or a Word document, then inside that Word document is the actual link that you click on that does the detonation. All the systems that we've seen out there didn't view the link inside the attachment, except for Avanan.

    We had one that created a very small file that was attached to an email. This was just a standard HTM file, which you see a lot of folks do anyway when they want to load pictures or other different things related to the document or to the email to get certain features. Inside those HTM files or Java scripts, it would normally get picked up, executed, and say, "Oh, this is bad. We're not going to allow you to run a script that's going to encrypt your entire hard drive." We had a couple of those that have come in where the attacker converted the entire script into hexadecimal, then wrote a Java script to convert it to ANSI or Windows converted it automatically for you. The different email security tools out there see the hexadecimal as text, so it sees it as 1s, As, 7s, Bs, Cs. They just see it as that and don't do anything. It will say, "Oh, this is just a bunch of random letters and numbers. No big deal." However, Avanan was like, "Oh, wait a minute. This is hexadecimal. Let me convert it and see what it actually does. Holy cow. It's a Cryptolocker. Let's just kill it right there." 

    It has been very quick to pick on those types of different types of attacks that have come in. There have been a lot of interesting pieces that we have worked with them on to help identify. There have been a couple of different things that they have blocked and we didn't know why. As we reverse engineered it and said, "Oh, this is what was going on." It's like, "That is amazing that it was able to decipher that and pull that out."

    In all these different examples with other tools that we tested, they all failed miserably on different pieces, not detecting them. That is one of the main reasons why we are very appreciative of the Avanan solution. It is also why we moved it over onto television and movies. We actually have a lot of our users and contractors who will forward things through the system just to validate to make sure that it is legit.

    What needs improvement?

    Being cloud first and because we are in the movie business, we use a lot of Macintoshes. So, there is absolutely no reason for us to have Active Directory whatsoever. However, if you are using Office 365, you must have Active Directory in order to reset passwords. Even though we have a single sign-on provider, we must have Azure Active Directory for Office 365, which is really stupid. As a cloud application, you would think that I don't need Active Directory, which I don't need for anything else except Office 365. We have one server inside that space to help us manage Active Directory just for Office 365. This is a very sore point, but it is what it is.

    There are some things that they can't remediate. The honest thing is nobody can right now because of the nature of how some of the secure email platforms work.

    We have worked with them on some other different vendors to integrate into. 

    There is a particular space that is a unique challenge for everybody. We are trying to help with this as well. For example, if I need to send you information securely, whether I'm using Google, Microsoft, or a third party, I may send you an email that is encrypted but you don't really get the email. When you open up the email you have to click a link to login to a server to read the email, e.g., sometimes a doctor sends you secure messages. The information is not in an email and it's not on your computer, but you receive an email that says, "Click on this link. Login to the server online to view the message or information." Well, in doing that, the message in that email that is sent to you to go to that server is 100% legit. Everything about it is correct, even the TinyURL or whatever. There is nothing wrong with that email. Once you connect to that server and you login to view the message, it may have a payload that will get distributed onto your phone or your computer. Avanan doesn't have a way to protect against that because it's not an email issue anymore. At that point, the email was delivered and it was fine. It was you going to a server in your web browser that caused a problem. Then, the question is: Because the attack factor came in via the email, how do you build out an innovative solution that allows you to better manage the risk associated with secure emails without having to compromise the integrity or confidentiality associated with reading that particular privileged email? I think combinations of browser isolation, proxy, or some other different pieces that endpoint security operation components will address this.& There is a handoff or convergence associated with those different faculties or capabilities. Then, the next question is: Is this something that Avanan needs to address or is it something that the endpoint security needs to address? 

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    December 2022
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    For how long have I used the solution?

    We have been using it for close to two years. We piloted with Avanan early on. We did a bunch of different testing. We have even moved them over onto our production side, like feature films, television shows, etc.

    What do I think about the stability of the solution?

    The stability is great. There are no issues. There was an outage at one point. It wasn't that long of an outage but it was definitely something that could have been 100% preventable. 

    Our other email provider, which was an email gateway, was really crappy. When they would have issues, we would hear nothing. We would've been calling, and saying, "Hey, what's going on? What happened here?" 

    Microsoft might post something on their status board, but they're not going to go into details.

    Avanan gave us a root cause analysis within hours. A detailed paper explaining everything that happened. Yeah, it was their mistake, and here's what they're doing to correct it so it doesn't happen in the future. Not only did they give us the details of what the problem was, they also gave us the action plan and what they were doing going forward to make sure it never happened again. They took complete ownership and accountability of that particular outage. That is something that I would expect from somebody on my team and that is why we view Avanan as an extension of our team, because that's how they operate. They are very much into making sure our success is their success.

    There is no maintenance for it. Maintenance takes about 10% of an FTE. It is not a dedicated role to manage Avanan. It is very efficient, clean, and effective.

    What do I think about the scalability of the solution?

    If I was a large organization with tens of thousands of employee users, it is just so much easier for it to bolt on as an API to Office 365 or Google email. It's a no-brainer when it comes to integration implementation as well as the costing for it. It is definitely a solution that scales all the way down for a three or five user company all the way up to tens of thousands of users.

    Three or four people are going into it on a regular basis. Email administration that Microsoft lacks is a big part of it. We are also just chasing down when we have potential false positives. Make sure you can whitelist something. However, if you whitelist something then are you whitelisting it so it won't get scanned anymore? There are a lot of different questions when it comes to these different things. We never really say, "Hey, this is a known activity." We always say that it is an activity that was remediated because we don't want the AI to think that some of those things are normal. Otherwise, we may have one that isn't normal and it may not catch it because it was whitelisted or something like that.

    For the most part, it is the standard exchange administration which Microsoft doesn't do very well. Whereas, Avanan does an incredible job on managing some of those different parts for the team. Another thing is mainly just chasing down the things that were caught, validating whether or not they are things that should be released. 

    On occasion, when we have had things that slipped through and it was all-hands to make sure that, "Alright, if this slipped through, where did it go? Does anybody else have it?" We've had a couple different things that slipped through because they were 100% legit, but our users were like, "Hey. Why is everybody in the company getting this link to this screener for this particular movie on a platform that we've never heard of before and wanting us to create an account and log in?" That's just part of the educational training of users for them to be super sensitive to those types of things. 

    How are customer service and support?

    The technical support is amazing. They are very quick to respond. If it is not something that has a quick reply, it's like, "Hey, let's get back to you," and then there is relevant follow-up to make sure that we get what we need.

    It is easy just to pick up the phone. We have a Slack channel with some of their team members and developers. We go back and forth, talking about innovation opportunities or things that might have been found or missed. As we see it, being cloud first is fairly unique, but not as unique since we have been cloud first for almost a decade. We look at all our different solutions as extensions of our teams. We view Avanan as an extension of our email security component team as much as they see us as an extension of their team for product review, etc. We really try to work well together to maximize the solution investment. It is that whole mentality of, "Help me help you be successful with your deployment in our environment as we go through these different pieces." 

    Which solution did I use previously and why did I switch?

    Avanan is an enhancement to our email security posture.

    We originally had our email on an Exchange server hosted at a third-party. Because of the way it was set up with that particular vendor, we couldn't add additional external security onto it, e.g., email security. We had to move it off of their Exchange service to Office 365, and then from there we used an email gateway for our email security. We used a well-known gateway product out there. There were a lot of challenges that we had with them: the growth of the company, scalability, and they were really difficult to work with.

    We also tried to use native Office 365 email security components. We realized that the native Office 365 components did just as well as the email gateway. We thought, "Well, we don't need the email gateway. We'll stick with what we have." There were a couple of new capabilities that had come out with another company. We really liked how they had intelligence on the email notifications, such as creating banners that would say, "This came from outside of the company and you have never done business with this person before." It has some really good intelligence components, but it didn't scale or meet the needs that we had. We looked at a lot of different pieces.

    We always look for smaller edge platforms that we see as really innovative and great to do business with. When we looked at some of Avanan's different technologies in our test environment, we were really impressed by its capabilities on the things that it was able to detect and how it detected them. Also, its ability to work directly with a lot of different pieces.

    We brought Avanan in specifically because there were several different things that Microsoft was missing. It was like, "Hey, we removed an email where someone clicked on a link six or eight hours after it was delivered because we figured it was bad." Or, Microsoft would just take things out of mailboxes without you even knowing. The more frustrating thing, with all these different things going on with the Microsoft Email Security, was we do not have a Microsoft account manager because we were too small. It's not like we can pick up a phone and call Microsoft, and say, "Hey, we got a question about this," or, "Why are you guys doing this?" or, "Hey, do you know? You broke our system. Let's fix it." You just don't have that.
    Avanan provided us a place that we could call when we had issues. They can go deeper than Microsoft into a lot of their different product parts.

    When we evaluated the product and everything else, it would sit behind the Microsoft Advanced Threat solution and some of the other pieces. If it picked up anything, then it was picking it up because everybody else missed what was in front of them. That is a clear indicator right there. If it was finding it, it was because somebody else missed it who was upstream from them. When we were looking at the numbers of how many things it was catching that Microsoft was missing, then the question was, "Well, why are we paying for the Microsoft Email Protection if it's not doing its job?"

    Why couldn't there have been an easier way to manage Microsoft until now? They manage Microsoft way better than Microsoft can manage Microsoft from an email administration perspective.

    We had a couple of different accounts that we worked with that we knew got a bunch of things which are bad all the time. As an example, think about a generic email account. That generic email account with Microsoft security and Avanan security. We would probably see in about a week's time about eight to 12 things that Avanan would pick up and Microsoft would just kill off a whole bunch of other things. When we got rid of the Microsoft component, Avanan was picking up a couple of hundred a week off of that generic email account. We knew Microsoft was working, but it was missing things, and the things that it missed would have literally taken down a company.

    If it catches just that one to three emails, it is invaluable. Being able to show that it would pick these things up while all these other ones missed it, but then when we get rid of the other solution, it still picks up what the other solutions were catching. Then, why do I need to pay for other solutions? Because we did have layered email security, but it just became obvious that Avanan was a superior product.

    How was the initial setup?

    The initial setup was easy-peasy; straightforward. We just integrated the API into Office 365, then there it was. So, we linked the two systems, then it was done. The deployment took five minutes.

    It is pretty easy to secure Microsoft Teams using Avanan. It is integrated on the back-end with an API. We just say, "Hey, do that," and it does. We are trying to get it to move into Zoom, but Zoom's not very cooperative. Because the other thing is you have phishing emails, but then you also have smishing, which is text messages and things like that. If you think about people's phones, you get a text message saying, "Hey, click this link to see where you are in the queue to go to the doctor's office," or whatever. A lot of those different types of attacks do droppers onto phones and everything else, which is really bad. If you ever get a text message from somebody you don't know and it has a link in it, just delete it. Especially if it says, "Hey, your package is on its way," don't buy it because it's a dropper. It's just going to put malware on your phone, and that is just bad all the way around.

    When we look at softphones and things like that on the computer, Teams, and what have you, that's where we're working with them to help enhance those capabilities. This is not just to protect phishing from communications and emails, but to let us look for phishing and unsolicited text, Team, or Zoom messages as well as Slack or other different pieces. We are looking at how we can do a whole uniform collaboration protection component with that.

    This is an integral part of how we work. It is not any different than email or anything else. It's just that it's a tool in our repository that has a lot of user adoption and engagement, especially in current times where not as many folks are actually in the same physical location. So, it is absolutely incredibly imperative that we have solutions in place to help make sure that we don't have malware attachments and other different pieces associated with it. In the case of Avanan, it helps validate the links and everything else associated with those different pieces as well.

    What about the implementation team?

    It was all through the Office 365 Admin console. We just said, "We are linking these two systems," and then it was just done.

    What was our ROI?

    If you don't have compromised email accounts, then that is a huge ROI right there. It is a huge win.

    If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less. Avanan says if there is anything that comes in for them to click that is bad. The only reason they click something is because it got thrown into their quarantine or it was bad and they forced it out then they clicked it anyway. Now, over the last year, we haven't had any clicks. We have had no clicks at all this year because folks now trust that if it really does go to quarantine, then it really is bad and why. 

    The other thing that is really nice about the Avanan component is with Microsoft and some of the other different products, if you think about your antivirus, they are like, "Hey, we blocked this file." Okay, why? They don't tell you. Avanan gives you explicit details as to why it is blocked and everything else that is going on with it. That is pretty important. Sharing that with our users has just been an eye-opener, so they all are really drinking the Kool-Aid in regards to staying vigilant around security and everything else. The interesting challenges that we have run into is it is great to read emails and everything else off on a computer, but 80% of our business is done off of a mobile device. Having to make sure that we can protect those mobile devices from things that are loading, an email, or clicking on different things, that is where the product really has helped us. It allows users to keep running as fast as they need to go but give them the guardrails and everything else to help protect them from some of the bad things that are out there. Then, if there is something that gets pulled or flagged, we let them know immediately. "Hey, so-and-so sent you an email but we are holding it because it's bad. If you need it, click this button." We then through and validate to make sure if it's really legitimate to send.

    The phishing attacks probably dropped by 90% of what was actually making it into the mailbox. The phishing emails that do find their way in are phishing emails that don't have any attachments or links. They're just from unknown senders and what they're trying to do is to create a reputation, then they will send a follow-up email several days later with the phishing campaign embedded into it. 

    When we would look at the compromised email accounts from others, we had one particular group or studio that had their email compromised. The person would go through their emails to find an email thread that was with somebody at the company, then try to reply back to that thread with information saying, "Oh, hey. Just checking in with you guys. What's going on? Working on a new project. Here's a link to the next show." It looks like it is legitimately from that person, but it really isn't, and Avanan picks it up. In this case, the person would send another email, "Oh, I'm sorry. Here's the attachment," or, "Here's the link," and it goes straight to quarantine. Then, the user's like, "Hey. What happened here?" We're like, "Okay. The email was a legitimate email that was sent but then the follow-up email was the one that had the payload or phishing component trying to get you to enter in credentials or things like that.

    Avanan specifically goes and looks for screen scrapes, or things like that, to look for somebody who is trying to impersonate a site for you to enter in accounts. Like, "Hey. It looks like the Microsoft login screen," or something like that, but our users know that if they have a login screen to something in the cloud then it is right away fake because of the way our security architecture is set up, e.g., they don't get a login screen. If I were to click on a link that says, "Hey. Open up this file in OneDrive," or, "Open this file in Box," and I click on a link and it brings me to a Box login screen or Microsoft login screen, then I know it's fake.

    What's my experience with pricing, setup cost, and licensing?

    Everything is negotiable, but it is fair and reasonable for what you get.

    It is based off of your Office 365 licensing, so it is user-based. Avanan works with you on how you need to have it arranged. If I'm making a movie, we may only have five to six users at the very beginning. When we go to principal photography, or whatever, a couple months later, I may have 400 or 1,800 users. It varies by week. We have people come on and off. Then, when it goes into post-production, it may drop back down to 200 users and finally back down to 18 users. A movie can take anywhere from eight months to three years to make just depending on what's going on with it. There is absolutely no way to sign a commitment for a movie to use a product to say, "I'm going to buy 500 seats," when some weeks it's only eight people and other weeks it is 1,800 people. I'm not going to buy 1,800 seats for three years. That's ridiculous.

    Having the flexibility and modeling to do the pricing that best fits the needs of the organization is incredibly ideal. That is what Avanan does. They know exactly how many users are using it, etc. We can tune the invoicing associated with how we are using the product so we can charge it back to the shows appropriately. When making a movie, if my budget is $15 million and then it burns down, I can't go back and ask for more money. Once it's gone, it's gone. If my technology stack is going to cost me a million dollars for a show that only costs $12 million to make, that's ridiculously expensive. 

    The technology doesn't change. You're still going to have the same amount of users. You're still going to have the same systems and everything else, so you have to be more flexible on how you can maximize the investment and work through the cost models that best fit the needs of the particular project or environment that you're working in.

    In corporate, it is completely different. However, on the corporate side, it does vary throughout the year where we have different things that come in within the organization. The licensing is really negotiable on what works best. If your organization is going to be at a set level for the next three years, then sign a three-year deal. You'll get a better value for it. If your numbers vary a lot, then go to month-to-month licensing.

    We manage whom we want to cover and don't want to cover in regards to the television side. However, on the corporate side, we just cover everybody. There are accounts which don't have email accounts that you don't want to have count against your total number that you're paying for protection. There are a lot of different levers that you can pull to customize it however you see fit for the organization. But, if I am a small to midsize company or even just a small mom and pop shop of eight people, this is an ideal solution because then you can pay month-to-month. You're not paying any kind of overhead for hardware or anything else associated that goes in with it. It is very elegant and very clean.

    Which other solutions did I evaluate?

    There were a couple different ones that we checked out. They were unique in their own right. Some of them were very niche on what they could do, but what we really decided on is we did not want an email gateway. We wanted an email protection system that was integrated directly into Microsoft via API. Because an email gateway receives emails and then forwards them on, where if it's integrated into Office 365, then it inspects it while it is in your box. There are a lot of advantages and disadvantages to that, but we just didn't want to have another bottleneck that if the email gateway went down then we are not getting any emails whatsoever. If my email goes down, it is because Microsoft goes down. 

    Another thing is an email gateway does not remove emails from your inbox. Whereas, if an API is integrated into your platform, then the administration will actually manage the mailboxes for you. If we have to go in and pull something or take something and put it in there, then we can do that. Or, if we need to manipulate what we need, e.g., let the email be there but not the attachment, then it gives us a lot more scalability and configurability to manage the messaging and user experience.

    Something that was fascinating is the Avanan platform manages Microsoft email better than Microsoft does. It has been just great. It made it real easy for our folks to say, "Hey, we got to pull this email from everybody's mailboxes." Single click. Or, "We have to identify who all received this particular component," or other different things that we need to do. Where in the Microsoft world, you need to run PowerShell scripts, which is really stupid from the standpoint that if you are a cloud-based solution, why am I doing command lines in order to execute simple administrative activities? It is great that a lot of those old schoolers love command lines? It just doesn't make sense to do command lines over the cloud, unless I physically have a direct line into that console and are managing the actual server. However, for a cloud platform to do CLI, that is ridiculous. 

    I guess our expectations are a bit high and Microsoft is just not meeting them. 

    Avanan provides rich, contextual information that helps protect our users. We are given way more information than Microsoft ever would give us. It is actionable information and information that makes sense.

    What other advice do I have?

    I would highly recommend it. I would rate Avanan as 10 out of 10.

    It is used across the entire enterprise. This year we have extended it out beyond corporate to movie shows. Going forward, all new movies and television shows are leveraging the platform. After a year and a half of having it at corporate, we moved it out of corporate onto other projects outside. So, it has very much expanded its presence inside and outside the organization.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    IT Project Manager at Orange España
    Real User
    Top 5Leaderboard
    Great protection, good upgrades, and offers good integration capabilities
    Pros and Cons
    • "The integration with all our existing and new applications is great."
    • "The unified dashboard that it displays needs some improvements in terms of the KPIs that they have."

    What is our primary use case?

    Check Point is basically a solution used for email protection and tracking. Since security is our big concern, we are using the Avanan Check Point to protect our emails from malware, ransomware, or third-party cyber attacks. After our research, we found that Avanan security email protection is a good solution for us to protect all our inbound and outbound emails.

    How has it helped my organization?

    We are using Microsoft Office 365 for our work collaboration and Slack for team collaboration. Data protection is our big concern as we have many applications, many portals, and many apps in which there is user information and private information available. 

    We do not want certain things to be disclosed or leaked or have the information given to any third party. That's why we implement it. With this product, all inbound and outbound emails are secure. It's directly being sent to our different clients and the different users worldwide, and it is safe.

    What is most valuable?

    The integration with all our existing and new applications is great. We are using Microsoft Office 365 for our day-to-day collaboration for Word, Excel, PowerPoints, and all among team members, as well as our on-premises email solution that is being used by the in-house team. 

    It offers great protection against all hardware and security threats. 

    It has nice updates and upgrades. Avanan has taken care of that and has made it very nice to implement. There is no complexity, and no hardware programming is required.

    It's stable.

    The solution can scale. 

    What needs improvement?

    The unified dashboard that it displays needs some improvements in terms of the KPIs that they have. We'd like it to be more user-friendly. We need to understand how the dashboard displays the information a bit better.

    In terms of the price, it is quite high for small and mid-size organizations. For the large organization, they can handle the cost, however, for smaller organizations, the price is a little high for the implementation.

    Sometimes it lacks some features. 

    For how long have I used the solution?

    I've been using the solution for two years. 

    What do I think about the stability of the solution?

    The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    It's a scalable product. 

    The solution is used by more than 100 people. They cover diverse geographies, including Europe, Asia, and South East Asia. 

    Some specific departments and divisions are using it. However, we have a pipeline to expand it to teams. Some teams that are currently using it include the product consulting and marketing team, in which lots of email communications are exchanged on a day-to-day basis. We plan to expand it over all the geographic locations and raise the team member size, which is 200 to 300 plus users.

    How are customer service and support?

    Technical support is helpful and responsive. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We used an on-premises solution and Trend Micro, however, they were not fully feasible. We needed a cloud solution and this product fit our requirements. 

    How was the initial setup?

    The solution is very easy to implement. It's not overly complex. 

    It is a SaaS-based, software-as-a-service, cloud-based solution, which makes implementation easy.

    The deployment requires ten to 15 days. It's up and running after going through the requirements, gathering, completion, validations, et cetera.

    The maintenance required is not difficult and it is fully manageable by Check Point. All the timely updates and upgrades are fully managed by them. There is no need to manually update from our end.

    What about the implementation team?

    The solution was implemented in-house and we took support from Avanan customer support. Some levels of the consulting team helped us ensure the right deployment, so it was not so complex.

    What was our ROI?

    Data privacy and data securities are our main concerns. For any organization like us, data protection is a high priority. Whatever solution can help maintain that is worth the investment. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is a bit expensive, especially for small and mid-sized organizations. 

    I'd rate the pricing at an eight out of ten. An organization needs to consider its user base in order to gauge how affordable it would be for them. 

    They have options for different licenses. If you have more than 100 or 200, then it would be feasible to go with a license based on the user base. They have a flat fee for 25 users, 100 to 200 users, or 200 to 300 users.

    Which other solutions did I evaluate?

    We did look into some Mircosoft and Cisco-based solutions. We chose Avanan due to the features and flexibility it provides. We looked at reviews and third-party websites to gain insights. 

    What other advice do I have?

    We are using the SaaS version of this solution.

    I'd rate the solution nine out of ten.

    I'd recommend the solution to other users. However, they should first analyze their requirements to make sure it makes sense for their use case. There are alternatives on the market that may also be an option. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Buyer's Guide
    Avanan
    December 2022
    Learn what your peers think about Avanan. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
    656,474 professionals have used our research since 2012.
    Prateek Agarwal - PeerSpot reviewer
    Manager at NISG
    Real User
    Top 5Leaderboard
    Easy installation and deployment, knowledgeable tech support, and easy to scale
    Pros and Cons
    • "I highly recommend this solution to any prospective buyer."
    • "The overall user interface is not attractive. It needs some improvement."

    What is our primary use case?

    We were looking for a good email security solution for our enterprise applications. We evaluated multiple solutions available in the market, and after reading some reviews and doing some research, we adopted the Avanan Cloud Email Security solution for our organization. It is an end-to-end security solution for email services for our Microsoft-based Office solutions and Google Workspace.

    The AI-based solution looks into emails from unknown senders, like spam emails. It searches for, analyzes, and removes those emails. The intelligence within the solution is perfect. It analyzes the whole email and decides whether it is spam or good to go. Also, it analyzes the whole scanning process of all of our email groups within the interface. Overall, it is a good solution because it simply secures all of our emails.

    What is most valuable?

    The ease of installation is a very important feature of this solution. It takes five to ten minutes for the installation and deployment. It is very easy. Also, the ransomware and malware protection works perfectly.

    One of the good features is that whenever an email comes to your inbox, it is first searched, analyzed, and scanned from their end. Then, it is passed through to your inbox.

    It reduces our ransomware and phishing attacks because we find such cases earlier than we used to before we deployed this solution.

    What needs improvement?

    The training material for the end user is quite complex. It should be simplified according to customer knowledge, because not all the users are technical. The company needs to add some user-friendly documents to their website. 

    There might be a bug within the solution because, for example, if a known person who is already in your contacts sends you an email, sometimes it'll scan as spam when it should not.

    The other thing is the pricing plan. It could be better for small and medium-sized organizations.

    The overall user interface is not attractive. It needs some improvement.

    For how long have I used the solution?

    I have been using this solution for over two years.

    What do I think about the stability of the solution?

    No product is 100% stable or reliable. For example, Microsoft is always working on the next Windows update because there are improvements that need to be made. Avanan is a managed service provider, so all of the security patches for vulnerabilities and other important updates are generally managed by the Avanan team and we do not need to worry about them. They have implemented AI-based scanning, so our expectations as users are higher, and the solution needs some improvements.

    What do I think about the scalability of the solution?

    The solution is scalable. As your user base increases, it can scale to the requirements. We have more than 50 users of this solution at our company, including engineers, product consultants, and marketing people. We use the solution daily, and we have plans to increase our usage in December 2022. Our offices are now open and we're hiring more emplopyees, so the user base will increase from 50 to 200+.

    How are customer service and support?

    The overall support is good. Their customer support services, technical consultant, and call management team are good. They have enough professional knowledge about the solution. I would rate the support as a nine out of ten. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We were using the Microsoft Windows built-in solution, which is a general antivirus and malware solution, but it was not a dedicated solution for email security. It was just a default tool for any computer or PC.

    What about the implementation team?

    Eight to ten employees from the infrastructure and cloud services department personalized all the processes during two to three days of initial training.
    The deployment is quite easy, but analyzing the requirements and researching the enterprise needs for the user accounts takes time. I would say that process takes around seven to fourteen days. 

    What was our ROI?

    Every organization needs security for their data and emails. When we first implemented this solution, we were not sure whether the amount that we were spending would allow for a return on investment or not. After a few months, we analyzed that we always see return on investment because the solution does what it's supposed to do.

    What's my experience with pricing, setup cost, and licensing?

    As far as the overall pricing of the solution, it needs some improvement. For example, they should have customized plans for small and mid-sized organizations because not all organizations are big. Small and medium-sized organizations might have some finance issues, so the prices should be flexible.

    We have a monthly license that is $4 to $8 per user. It depends on what kind of email protection each person has because there are many checks and add-ons that you can add to meet your requirements, so it varies from $4 to $8.

    What other advice do I have?

    I highly recommend this solution to any prospective buyer. I would rate this solution as a nine out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Payroll Specialist at Dice
    User
    Top 20
    Great email filtering system with helpful reporting and quick blocking capabilities
    Pros and Cons
    • "Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
    • "The cost can be reviewed to enable SMEs to acquire it and enjoy great security features."

    What is our primary use case?

    Avanan Cloud Email Security prevents data leakage to unauthorized users in the company networking system. 

    It blocks ransomware attacks for confidential information shared among teams. 

    We were able to integrate successfully with Microsoft 365. AI has data sets that detect phishing attacks with immediate blocking before they reach an email inbox. T

    he product has provided great security for both stored files on our cloud database and the entire infrastructure. It has the capability of accessing the authenticity of any information that is being shared or uploaded to our cloud servers.

    How has it helped my organization?

    This software has kept the company information systems very secure for a long period, and we are proud of that. 

    Email security had given teams headaches for a long time before we bounced on this software. It responds faster to any threats, and the cost of management is relatively low compared to most solutions in the market. 

    The customer support team has worked with us since we deployed it and have provided us with clear guidance and provisions, including necessary support tools. Malicious emails that were being shared with viruses cannot leak into an inbox without being detected.

    What is most valuable?

    Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents. 

    Reporting on any malicious email helps teams share information to be aware of any untrusted data sources. 

    The application has an email filtering system that monitors the transfer of emails to ensure only secure and compliant emails goes through. 

    The application has a vulnerability screening interface that checks email quality and security situations before transferring to third parties.

    What needs improvement?

    The set features are very effective and very powerful in any given task or project. 

    The solution's email detection criteria has always been robust, and I thank the entire team for coming up with a great solution. 

    The cost can be reviewed to enable SMEs to acquire it and enjoy great security features. 

    The application has been one of the best since it has a protection solution for all computing devices across the organization. 

    The vendor team can be more vigilant and always keep the upgrades on time to avoid out-dating scenarios. They can upgrade the product to be supported by SaaS applications. 

    The response to new threats is sometimes slow and can lead to data compromise. The security system is very sensitive, and it sometimes pushes safe emails to the spam folder.

    For how long have I used the solution?

    I've used the solution for one year and eight months. 

    What do I think about the stability of the solution?

    I have not experienced downsides for stability over the time I have used it.

    What do I think about the scalability of the solution?

    The solution came as a blessing after a long search for the best email protection tool.

    How are customer service and support?

    The customer support staff has worked with us closely and ensured that everything works excellently.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Avanan is the only cloud email security platform that I have worked with.

    How was the initial setup?

    The setup procedure was not complicated at all.

    What about the implementation team?

    We deployed the platform with the help of the vendor team.

    What was our ROI?

    There is improved email network security with increased ROI.

    What's my experience with pricing, setup cost, and licensing?

    Overall, the performance has been excellent, and the setup process is easy.

    Which other solutions did I evaluate?

    There was no other option that we looked at.

    What other advice do I have?

    The operations and services have been outstanding, and I have no additional comments.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Database & Internal Processes Coordinator at Legacy Project Services Group
    User
    Top 20
    Easy to implement, great at catching threats, and has excellent customer service
    Pros and Cons
    • "The customizable rules allow you to change aspects."
    • "Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."

    What is our primary use case?

    We use the solution for email security. We were getting phishing and impersonation attacks. We noticed that we (IT) were getting emails asking if random emails were legit, which were obviously not. This scared us and we began to worry about ransomware since we deal with sensitive customer/client info. We needed a solution fast. Being a small company, we needed the biggest bang for our buck so we looked at pricing, including if implementation was extra, which is more common than you think. Once implemented, it handles itself and all we have to do is review threats.

    How has it helped my organization?

    The product is so easy to implement; it wasn't a burden. Now, we aren't worried about any email threats as Avanan catches everything. 

    It has improved our organization by allowing our small IT team to keep their eyes on our whole company. We now don't have to worry about our employees clicking links that are not safe. Avanan even replaces the links to ensure they are safe. 

    It also catches all the impersonation emails we get that are quite sneaky - even those trying to change bank accounts and whatnot, which is definitely scary.

    What is most valuable?

    The customizable rules allow you to change aspects. 

    It's so easy to implement using AD. 

    When looking for a solution, we wanted an easy implementation that didn't cost more and was fast, that is used an active directory, and was cost-effective (since we are a smaller company). 

    With our small IT team of 2 people, we can just set rules initially and be done with it. 

    You can create rules with good sensitivity and can create rules along the way, like allowing whitelist and blacklist rules, which is nice.

    What needs improvement?

    I would say no improvements are necessary. They are constantly making upgrades and improvements. 

    The only thing that used to bug me, which they fixed, was when I cleared alerts or any activity, it wouldn't clear very quickly so I didn't know if they were cleared or not. 

    Another issue, which is not that bad, is it can be a little over-sensitive. Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules.

    For how long have I used the solution?

    I've used the solution for a little over a year.

    What do I think about the stability of the solution?

    We have no doubt in terms of the stability of this product.

    What do I think about the scalability of the solution?

    This product can be used for any scale of business.

    How are customer service and support?

    They have the best customer service.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We have the built-in Microsoft "protection". We use Avanan on top of it, as MS doesn't catch anything.

    How was the initial setup?

    The initial setup was very easy.

    What about the implementation team?

    We handled the setup in-house; I implemented it.

    What was our ROI?

    The product has paid for itself within a few months.

    What's my experience with pricing, setup cost, and licensing?

    This product is the best choice for pricing. For implementation, you don't even need the end-users to do anything. 

    Which other solutions did I evaluate?

    Yes, we looked at many options, especially McAfee and the other big-name brands. 

    What other advice do I have?

    We never looked back, no regrets on picking Avanan.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Software Engineer at Doddle
    User
    Top 5
    Great support, block spam, and provides good security
    Pros and Cons
    • "When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
    • "The customer service team could come up with clear tutorials on how to use this platform to help new teams."

    What is our primary use case?

    Avanan has transformed the email-sharing system faster than we ever imagined. I can easily share emails with my colleagues without fear of phishing attacks. 

    It detects any attacks on our information system before they can cause problems and protects against unexpected risks that can leak confidential information.  

    The system screens any data that is shared within its network to eliminate viruses and detect ransomware attacks in advance. It blocks any detected unsafe attached file that can be transferred with other documents.

    It is easy to set up and learn how Avanan operates on mobile and desktop devices.

    How has it helped my organization?

    I have experienced a secure environment where employees can share files with their colleagues without any external attacks. 

    This platform classifies data to ensure that users can easily locate information from both the cloud and on-premise databases. Integration with other applications took place efficiently, and the operating system supported it. 

    When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action. 

    Phishing and malware attacks have been forgotten since we deployed this software.

    What is most valuable?

    The threat detection feature has helped team members to be vigilant and set up suitable measures to guard data before the occurrence of any damage. 

    Blocking spam has helped employees to have an easy time sharing information and secure files in a safe environment. 

    End-to-end security encryption protects both the sender and receiver of email in the entire communication network chain. Emails are delivered very fast since there is no message degradation. 

    The setup process is simple for new users, and the configuration process with other tools takes place effectively.

    What needs improvement?

    Email querying is not efficient throughout. Sometimes, the system is slow when transferring bulky emails. 

    The customer service team could come up with clear tutorials on how to use this platform to help new teams. 

    The email protection features have been performing effectively. In the overall experience, I have come to conclude that Avanan has the best email management tools that can prevent cyber attacks. I highly recommend this software's excellent work and transformation since we deployed it. 

    The next release should be more comprehensive to catch up with modern changing trends in data management.

    For how long have I used the solution?

    I've used the solution for 16 months.

    What do I think about the stability of the solution?

    It is stable and easy to use.

    What do I think about the scalability of the solution?

    This email security platform has impressed me with its functionalities.

    How are customer service and support?

    The customer support service is proactively and highly dedicated to serving all customers.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    This is the best solution I have worked with.

    How was the initial setup?

    The setup process was straightforward.

    What about the implementation team?

    Implementation took place through the vendor.

    What was our ROI?

    Return on Investment has been positive throughout.

    What's my experience with pricing, setup cost, and licensing?

    The billing charges are affordable.

    Which other solutions did I evaluate?

    I did not evaluate other options.

    What other advice do I have?

    Avanan's performance has been excellent, and I would work with it anytime.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Data Analyst at a tech services company with 1,001-5,000 employees
    User
    Top 5
    Good email encryption and blacklisting capabilities with the ability of detecting suspicious links
    Pros and Cons
    • "Email encryption enhances end to end security of any data before it passes through the networking system."
    • "They should come up with a mobile application so that it can be more flexible."

    What is our primary use case?

    Avanan Cloud Email Security is used in the entire organization to protect emails from malware attacks. It detects any threat to emails before landing in their inbox and quickly alerts the IT team. 

    We have installed it across the on-premise devices and cloud servers to enhance thorough security infrastructure. It easily tracks emails that are shared within the premises to ensure they are safe and the network involved is secure. It is easy to navigate over the user interface and learn how to use the set features within a short period of time.

    How has it helped my organization?

    We have highly benefited from this platform since we deployed it. 

    It has provided reliable security to our email infrastructure and developed a secure working environment. We used to encounter a lot of challenges of losing data and unauthorized external attacks by cyber hackers. It ensures there is an effective collaboration among the team members in the entire company. Prevention of phishing emails has enabled my colleagues to focus on more important production programs without fear of malware attacks.

    What is most valuable?

    The email attachment protection feature detects any compromised link in an email. It blocks the compromised attachment for a thorough security checkup before delivery. 

    It blacklists any email that is found to have not met the standard security merit before it is shared among colleagues. 

    Email encryption enhances end to end security of any data before it passes through the networking system. 

    Avanan Cloud Email Security has eliminated spam and provided the best information-sharing infrastructure in the organization.

    What needs improvement?

    They should come up with a mobile application so that it can be more flexible. The set security system does not detect some extensions attached to emails that can sometimes be dangerous to the users. 

    The overall performance has been great, and the customer support staff has always provided much-needed support from the IT team. The solution has been of more help compared to a few operations challenges that occurred all of a sudden. 

    The cost is higher for SMEs, however, the pricing and billing criteria can be lessened to accommodate more willing customers.

    For how long have I used the solution?

    I've used the solution for 12 months.

    What do I think about the stability of the solution?

    It is highly stable, and its performance is outstanding.

    What do I think about the scalability of the solution?

    The configuration process with other applications was successful.

    How are customer service and support?

    The customer support staff is highly professional and helpful.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have not worked with a similar solution.

    How was the initial setup?

    The setup process is straightforward.

    What about the implementation team?

    The implementation was done in-house.

    What was our ROI?

    ROI has been positive, and the revenue growth has increased.

    What's my experience with pricing, setup cost, and licensing?

    The cost of setup is relatively low compared to other products.

    Which other solutions did I evaluate?

    The company evaluated Proofpoint Email Protection, yet Avanan was more powerful.

    What other advice do I have?

    I totally recommend the use of this product to other organizations for effective email security enhancement.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Planning Analyst at Ovato
    User
    Top 20
    Enhances data security, good support, and easy to set up
    Pros and Cons
    • "It can retract unsafe emails and remove them from the entire communication channel."
    • "Familiarization with performance for new teams may take a long time."

    What is our primary use case?

    Avanan Cloud Email Security helps secure emails shared among our colleagues. 

    It detects any virus that can spoil email in advance and quickly blocks it. The set AI has powerful data sets that stop email phishing attacks before they reach the inbox. 

    The software monitors applications within the company networking systems to ensure they correspond with each other effectively. No one can take account without the authorization of the owner. This platform has an automated alert system that notifies the members about any unsafe content attached to the emails.

    How has it helped my organization?

    This tool has helped the company mostly in managing emailing systems and enhancing data security. It has stopped the spread of unsafe data across the company networking system. Email collaboration helps employees in the organization manage online meetings in a secure environment. 

    Avanan Cloud Email Security has empowered teams with modern data security management knowledge and provided enough awareness that helps employees to prepare for any outcomes. It accelerates the speed of sharing information between our members with comprehensive security measures. 

    What is most valuable?

    The capability to secure all emails has created a productive environment for sharing data and the transformation of critical online services. The product has guaranteed security across our partners and internal infrastructure. The installation process takes a few minutes with all the features in place. 

    The enforcement of data mapping and security tools prevents the spread of malicious emails. 

    It can retract unsafe emails and remove them from the entire communication channel. 

    Connection via the API has enhanced successful integration with other applications and boosted performance.

    What needs improvement?

    Familiarization with performance for new teams may take a long time. 

    The compatibility with some devices is not efficient. They can upgrade the next release to be compatible with most mobile and desktop devices. 

    The set prices and billing frequencies are not favorable to small-scale business enterprises. 

    The overall performance in an excellent environment is robust. Avanan has done a tremendous job in the organization by connecting teams under secure infrastructure and monitoring data flow. 

    I would totally recommend it to other companies for better workflows and effective email security.

    For how long have I used the solution?

    I've used the solution for 12 months.

    What do I think about the stability of the solution?

    It is highly stable with a powerful performance.

    What do I think about the scalability of the solution?

    I am impressed by the availability and suitability of Avanan.

    How are customer service and support?

    The customer support services are fair, and they quickly respond to our requests.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I've had no experience with a similar solution.

    How was the initial setup?

    It is easy to setup.

    What about the implementation team?

    The implementation took place through the vendor.

    What was our ROI?

    The recorded ROI has been positive since we first deployed it.

    What's my experience with pricing, setup cost, and licensing?

    The setup cost is favorable to many businesses.

    Which other solutions did I evaluate?

    This has been my email security platform since I started my career.

    What other advice do I have?

    I am satisfied with the overall performance and I recommend it to others.

    Which deployment model are you using for this solution?

    On-premises
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    Updated: December 2022
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