No more typing reviews! Try our Samantha, our new voice AI agent.

Avada Software Infrared360 vs SEEBURGER Business Integration Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (78th), Business Activity Monitoring (8th), Message Oriented Middleware (MOM) (12th), Server Monitoring (35th)
SEEBURGER Business Integrat...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Business-to-Business Middleware (3rd), Managed File Transfer (MFT) (12th), API Management (22nd), Integration Platform as a Service (iPaaS) (14th)
 

Mindshare comparison

While both are Application Integration solutions, they serve different purposes. Avada Software Infrared360 is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.4%, up 0.1% compared to last year.
SEEBURGER Business Integration Suite, on the other hand, focuses on Business-to-Business Middleware, holds 10.6% mindshare, up 10.2% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Avada Software Infrared3600.4%
Dynatrace5.6%
Datadog4.9%
Other89.1%
Application Performance Monitoring (APM) and Observability
Business-to-Business Middleware Mindshare Distribution
ProductMindshare (%)
SEEBURGER Business Integration Suite10.6%
IBM Sterling B2B Integration Services11.5%
MuleSoft Anypoint Platform8.7%
Other69.2%
Business-to-Business Middleware
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
SS
Senior Software Engineer at HCLTech
Exceptional support and reliability drive optimal data flow and integration
The features of SEEBURGER Business Integration Suite that I found most valuable are related to entity flow. We can find the entity flow to be very useful so we can grab the flow accordingly. There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues. When comparing to other applications, SEEBURGER Business Integration Suite is the easiest way to understand the application. I have also worked on the cloud services where SEEBURGER Business Integration Suite is moving to cloud. I have worked on cloud services where the mapping part is in the cloud itself, along with the connection setup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"Role-based access to queues, giving us more insights into problems."
"It has role-based access to queues, giving us more insights into problems."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"Monitoring that ties into our incident management system"
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"SEEBURGER is a global company who offers a presence not only in the United States, but is also international across the globe, offering world-class services, a 24/7 support model, and managed services, with about 95 percent of a million files a month SLA, 99.9 percent uptime, and a response time normally under four hours if there is an issue at all."
"It used to take half an hour to move one file from one location to another. Now, it takes 10 minutes."
"SEEBURGER BIS can reconcile documentation, like our accounts payable and statements within the system. If you are manually doing it, then it is really time consuming with a lot of errors. Whereas, SEEBURGER BIS allows for a lot of basic level programming within the documentation, filtering, and sorting out VLOOKUP. It lets us get two database tables from two different systems, then merge them based on the logic that we provide. So, it is a very helpful product."
"Whatever it is I need, I have, for example, end-to-end integration, data mapping, communication protocols, and integration with the SAP module."
"SEEBURGER Business Integration Suite (BIS) also allowed us to connect EDI vendors at will."
"It seems to be a very powerful mapping tool and we haven't found that it can't do what we need it to do in the EDI world, and that world is quite daunting when you think of all these customers, these OEMs, with legacy systems that have unique requirements."
"SEEBURGER Business Integration Suite (BIS) provides significant value in handling such things in an automated way."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
 

Cons

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"Some of the graphics in the interface could be improved. It's pretty basic."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The user interface could be sexier and more ergonomic."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself."
"The documentation can be improved."
"There might be some improvements they could make to the portal, but they're not anything that stops me from working."
"We use a SQL database and believe they can do better when it comes working with large databases."
"I would've liked, from day one, to learn how to do my own mapping. It would have saved a lot of time and effort if that had been brought forward earlier."
"The initial setup is not straightforward. It took a couple of months for us to set up."
"API connectivity needs improvement as well as the GUI. The GUI hasn't changed that much in 10 years, but of course, that's already been updated."
"The integration is not so excellent. The technical side of their system is very good, but their change process is not repeatable."
 

Pricing and Cost Advice

"Start small, then increase licensing later as per your demand."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"The only thing that would be an improvement would be if they had a cost model whereby you could just pay for what you're actually using. Even if it were a minimum monthly charge that they offered, if you're not utilizing all of that then they should consider a lower tier. That way, they could attract more business."
"The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license..."
"The solution provides the flexibility to start small and pay as you grow. SEEBURGER has a lot of offerings..."
"There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour."
"The pricing is cheap. In fact, when I saw the pricing, I thought, "Really? What's the catch?" But the functionality that we get out of it, for the price we pay, is great value."
"I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
"I have had exposure to other big vendors over the years and would have to say the pricing is pretty typical. They all fall into a common pricing range, at least the bigger vendors: Axway, IBM Sterling, Globalscape, and SEEBURGER. They all fall into that mid-tier pricing. So, SEEBURGER is commensurate with other large integration vendors operating in this space. Maybe it is lower than some of the really high-end ones. You can get some of these high-end transactional messaging integration systems, like TIBCO, that tend to be kind of on a higher echelon of pricing. I would say SEEBURGER is more mid-level."
"I did a review of other options out there, as we moved into the future and our SAP implementation, that this would be the right solution. It was very comparable to other manage services out there. Thus, there wasn't any clear-cut reason to go in another direction."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
886,664 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Construction Company
12%
Printing Company
8%
Marketing Services Firm
6%
Manufacturing Company
15%
Financial Services Firm
9%
Retailer
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise38
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
What is your primary use case for SEEBURGER Business Integration Suite?
I have worked around 3.5 years with SEEBURGER Business Integration Suite ( /products/seeburger-business-integration-suite-reviews ). Currently, I am working with WebMethods. Previously, I worked fo...
 

Also Known As

Infrared360
SEEBURGER BIS
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: March 2026.
886,664 professionals have used our research since 2012.