Avada Software Infrared360 vs SEEBURGER Business Integration Suite comparison

Why PeerSpot?

The compared Avada Software and Seeburger solutions aren't in the same category. Avada Software is ranked #74 in APM , and holds a 0.5% mindshare in the category. Seeburger is ranked #1 in BBM , with an average rating of 9.0, and holds a 9.6% mindshare. Additionally, 100% of Avada Software users are willing to recommend the solution, compared to 95% of Seeburger users who would recommend it.

Avada Software Infrared360

Read 13 Avada Software Infrared360 reviews

4,495 Views
2,203 Comparison Views

100% willing to recommend

SEEBURGER Business Integrat...

Read 39 SEEBURGER Business Integration Suite reviews

10,055 Views
3,620 Comparison Views

95% willing to recommend

Avada Software Infrared360

SEEBURGER Business Integrat...

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Executive Summary

We performed a comparison between Avada Software Infrared360 and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.

Find out what your peers are saying about Splunk, Dynatrace, Datadog and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: October 2026).

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

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Helped 920,929 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avada Software Infrared360

Average Rating

8.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (74th), Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (34th)

SEEBURGER Business Integrat...

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (1st), Managed File Transfer (MFT) (12th), API Management (26th), Integration Platform as a Service (iPaaS) (15th)

Mindshare comparison

While both are Application Integration solutions, they serve different purposes. Avada Software Infrared360 is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.5%, up 0.3% compared to last year.
SEEBURGER Business Integration Suite, on the other hand, focuses on Business-to-Business Middleware, holds 9.6% mindshare, up 8.9% since last year.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Avada Software Infrared360	0.5%
Splunk AppDynamics	5.0%
Dynatrace	4.9%
Other	89.6%

Application Performance Monitoring (APM) and Observability

Business-to-Business Middleware Mindshare Distribution
Product	Mindshare (%)
SEEBURGER Business Integration Suite	9.6%
MuleSoft Anypoint Platform	9.8%
IBM B2B Integrator	8.6%
Other	72.0%

Business-to-Business Middleware

Featured Reviews

Walter Kuhn

ICT Architect at a tech services company with 51-200 employees

Role-based access to queues, giving us more insights into problems

* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.

Read full review

Shaik Saifuddin

Senior Software Engineer at HCLTech

Exceptional support and reliability drive optimal data flow and integration

The features of SEEBURGER Business Integration Suite that I found most valuable are related to entity flow. We can find the entity flow to be very useful so we can grab the flow accordingly. There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues. When comparing to other applications, SEEBURGER Business Integration Suite is the easiest way to understand the application. I have also worked on the cloud services where SEEBURGER Business Integration Suite is moving to cloud. I have worked on cloud services where the mapping part is in the cloud itself, along with the connection setup.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."

"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."

"Monitoring that ties into our incident management system"

"I highly recommend Infrared360 for an all-in-one IBM MQ tool."

"It has role-based access to queues, giving us more insights into problems."

"We have easily created use case testing harnesses for specific flows that incorporate various message types."

"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."

"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."

More Avada Software Infrared360 pros

"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."

"It has helped our organization to integrate with different systems, by having different integration methods seamlessly."

"Because of the ease of use of the tool and the capabilities that the tool provides, we reduced the human resources that we used to need to support the previous tools."

"The entire framework is something that is very easy to use, easy to set up, and extremely straightforward. Once you develop a process and once you get it deployed within the process engine, with the latest 6.52 features, the processing engine is actually smart enough to make a decision as to which process engine has less load, and it can exchange messages with that process engine."

"Fault tolerance, we rarely get hanged processes, therefore, it is reliable."

"The platform has been very consistent and responsive."

"I don't think we would have made it through the pandemic, to be honest, without this."

"I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."

More SEEBURGER Business Integration Suite pros

Cons

"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."

"We definitely need a better overview in terms of a dashboard giving us insights."

"The user interface could be sexier and more ergonomic. The competing products have similar problems."

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."

"We had issues with stability. The system is not always stable and you could have a problem at any time without notice."

"The connectivity of the Data Distribution Center (DDC) and the repository need improvement."

"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."

"The cloud interface is currently too cluttered, especially when creating new transactions from scratch or performing search queries."

"There are a few capabilities that have come out a little late. TIBCO introduced its container edition way back; SEEBURGER is only in the initial phase of 6.7 and they are a little slow in releasing newer features."

"The speed of development needs improvement."

"The documentation can be improved."

"Providing more training materials, especially when new products are released, would be beneficial."

More SEEBURGER Business Integration Suite cons

Pricing and Cost Advice

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."

"Start small, then increase licensing later as per your demand."

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."

"It has a very goofy pricing model in the sense that they have so many components and it's not very clear what components you require to do your work. When you ask for that, you learn that there's a surcharge for them. It's not that you buy a product and you can use all the compatibilities. They have all these different bits and pieces of it and you have to pay extra for all those things."

"I have had exposure to other big vendors over the years and would have to say the pricing is pretty typical. They all fall into a common pricing range, at least the bigger vendors: Axway, IBM Sterling, Globalscape, and SEEBURGER. They all fall into that mid-tier pricing. So, SEEBURGER is commensurate with other large integration vendors operating in this space. Maybe it is lower than some of the really high-end ones. You can get some of these high-end transactional messaging integration systems, like TIBCO, that tend to be kind of on a higher echelon of pricing. I would say SEEBURGER is more mid-level."

"I've heard that the solution is cheaper when compared to other products in the market."

"We pay per message we use. We spend about £19,000 a year with them."

"They need to be more competitively priced. When it comes to training, they need to lower their prices. It shouldn't be so specific. Maybe they should outsource training to another company. From what I can see, their training is pretty expensive, and they don't do anything for free."

"On an annual basis, our support costs, which are based on the licensing, are about £120,000."

"Pricing, compared to the tool that we had earlier, is cheaper."

"Price and licensing are comparable to other systems. It's well-priced and simple. It's not user-based or anything. It's just per seat, per system. So, it's pretty straight forward. Because it's per system, one system is enough. However, if you want to make it larger, then you can grow with it."

More SEEBURGER Business Integration Suite pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Construction Company

15%

Comms Service Provider

Outsourcing Company

Manufacturing Company

13%

Financial Services Firm

10%

Construction Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	5
Large Enterprise	5

By reviewers
Company Size	Count
Midsize Enterprise	4
Large Enterprise	38

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?

Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.

See all answers

What needs improvement with SEEBURGER Business Integration Suite?

Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...

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What is your primary use case for SEEBURGER Business Integration Suite?

I have worked around 3.5 years with SEEBURGER Business Integration Suite ( /products/seeburger-business-integration-suite-reviews ). Currently, I am working with WebMethods. Previously, I worked fo...

See all answers

Comparisons

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Compared 6% of the time

Aurea CX Messenger vs Avada Software Infrared360

Compared 5% of the time

TIBCO Enterprise Message Service vs Avada Software Infrared360

Compared 2% of the time

More Avada Software Infrared360 Competitors

IBM B2B Integrator vs SEEBURGER Business Integration Suite

Compared 5% of the time

IBM Sterling B2B Integration Services vs SEEBURGER Business Integration Suite

Compared 5% of the time

SAP Integration Suite vs SEEBURGER Business Integration Suite

Compared 5% of the time

IBM webMethods Hybrid Integration vs SEEBURGER Business Integration Suite

Compared 5% of the time

Boomi iPaaS vs SEEBURGER Business Integration Suite

Compared 4% of the time

More SEEBURGER Business Integration Suite Competitors

Product Reports

Buyer's Guide

Avada Software Infrared360

November 2026

Download Avada Software Infrared360 product report

Buyer's Guide

SEEBURGER Business Integration Suite

October 2026

SEEBURGER Business Integration Suite report

Download SEEBURGER Business Integration Suite product report

Also Known As

Infrared360

SEEBURGER BIS

Overview

Avada Software Infrared360 is a comprehensive monitoring solution designed for businesses to effectively manage their enterprise middleware environments, providing robust support for operational processes.

Avada Software Infrared360 acts as a powerful middleware management tool, offering real-time monitoring and detailed insights into system operations. Designed for seamless integration, it ensures users can troubleshoot and optimize their infrastructure efficiently. With its flexible architecture, users gain centralized control over their middleware systems, making it an invaluable asset for maintaining operational continuity.

What features make Avada Software Infrared360 valuable?

Real-Time Monitoring: Enables live tracking of middleware environments to quickly identify issues.
Centralized Management: Offers a unified platform to oversee all deployments, reducing complexity.
Customizable Dashboards: Allows personalization for enhanced visibility tailored to user needs.
Historical Analytics: Provides data analysis over time to improve system performance and planning.

Which benefits or ROI can users expect from Avada Software Infrared360?

Improved Efficiency: Streamlines operations through centralized and real-time management.
Enhanced Performance: Optimizes system functionality and reduces downtime with immediate issue resolution.
Cost Reduction: Decreases expenses related to managing middleware systems by improving resource allocation.
Scalability: Supports growth by accommodating expanding middleware requirements without significant re-investment.

Avada Software Infrared360 is particularly effective in industries where large-scale middleware management is crucial, such as finance and telecommunications. These sectors benefit from its robust monitoring capabilities and real-time insights, enabling them to maintain high levels of service and operational efficiency.

Avada Software

SEEBURGER Business Integration Suite is a versatile platform supporting multiple integration patterns with rich adapters and easy Java coding, known for fault tolerance and seamless SAP integration.

SEEBURGER offers extensive EDI capabilities and adaptability across protocols. The platform provides tools for entity flow, data mapping, message tracking, and high-volume performance. Appreciated for reliability, scalability, and automation, it enables independent adaptation, maintaining stability in efficient data communication. However, handling large datasets can be challenging. Users desire improved cloud and API integration, enhanced error handling, and more accessible training resources. Frequent updates and new features are valued, but customization can be slow, and support experiences are inconsistent.

What are the most important features of SEEBURGER Business Integration Suite?

Flexible Integration: Supports multiple integration patterns and protocols.
Rich Adapter Suite: Extensive adapter options available.
Seamless SAP Integration: Enables smooth SAP processes.
EDI Capabilities: Comprehensive electronic data interchange support.
Fault Tolerance: Maintains stability and reliable operation.
Entity Flow Tools: Provides detailed data mapping and message tracking.

What benefits may organizations look for in reviews when evaluating SEEBURGER Business Integration Suite?

Reliability: Ensures consistent performance across platforms.
Scalability: Adapts to growing data and organizational needs.
Automation: Reduces need for programming expertise.
Protocol Adaptability: Supports diverse communication standards.

In industries, SEEBURGER is used for EDI transactions, partner communication, and data integration. Organizations benefit from scripting, process monitoring, certifications, and secure transfers like AS2 and SFTP, facilitating data conversion and internal connections. Implemented on-premises and in the cloud, SEEBURGER adapts to custom business processes.

Seeburger

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin, Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others

Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

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