Try our new research platform with insights from 80,000+ expert users

Automic Automation vs GoAnywhere MFT comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Automic Automation boosts efficiency by automating workflows, reducing human interaction, cutting costs, and improving compliance and task alignment.
Sentiment score
7.7
GoAnywhere MFT delivers cost-efficient automation, secure data transfer, and quick payback with improved administration and operational efficiency.
Automic Automation has helped reduce workload failure rates by fifty percent.
GoAnywhere can perform the work of three people, leading to a decrease in manpower needs for automation and file transfer.
There is a drastic improvement in time; at least a 50% to 60% improvement in terms of effort.
It saves considerable time, and I would say the investment pays off.
 

Customer Service

Sentiment score
7.1
Automic Automation's support is knowledgeable but inconsistent; transition to Broadcom affected availability, despite positive user feedback on improvements.
Sentiment score
7.2
GoAnywhere MFT's customer support is praised for competence and professionalism, though response times and documentation access could improve.
They react quickly when it is urgent.
They are highly knowledgeable in their product area and very easy to work with.
If you put the tickets in for which you need help right away, they get back to you right away.
They have their number on their website to call, and they are fast and available all the time.
The support technician who worked with me initially owned the ticket through the whole process, even after escalating to developers or higher-level support.
Support deactivated the old license, activated the new one, and fixed the issue in about two to three hours.
 

Scalability Issues

Sentiment score
8.3
Automic Automation excels in scalability, efficiently managing diverse workloads and environments, with high user satisfaction in performance and flexibility.
Sentiment score
7.7
GoAnywhere MFT efficiently scales, handling increased workloads and allowing easy expansion, stability, and automation across platforms and integrations.
We have small clients running a thousand tasks per day and big enterprises running one million or two million tasks per day.
The solution effectively supports our existing user base and is equipped to scale further.
It does not perform real-time scalability in our environment, but because of the way we have built it, it can scale well past any thresholds with no issues.
We have clients with over 600,000 users.
With the scaling of the company, it was absolutely capable of handling all the data and databases.
When adding new jobs, I typically find similar projects, copy them, edit the XML file, and apply the changes.
 

Stability Issues

Sentiment score
8.0
Automic Automation provides reliable stability with minimal disruptions, high user ratings, and quick resolution of issues in well-tuned environments.
Sentiment score
8.0
GoAnywhere MFT is robust and reliable, with minimal downtime and quick support for rare issues, earning high stability ratings.
The stability of the solution is excellent.
In a well-tuned environment, it runs very smoothly.
So far, I have not encountered any issues related to instability such as lagging, crashing, or downtime.
It works very well, especially when kept up to date.
It was very stable compared to other solutions we have used.
We experienced some unscheduled outages a couple of months back, but the support team worked closely with us and provided a solution that appears to have fixed the problem.
 

Room For Improvement

Users seek improved reporting, stability, UI, compatibility, and documentation in Automic Automation, citing complexity and integration challenges.
GoAnywhere MFT users seek enhanced support, modern UI, clearer documentation, better error reporting, and improved performance with cloud compatibility.
It does not work as well for activities that require real-time input/output, but it works very well for batch, ETL, or similar cases.
Pricing is a major issue for some clients due to changes in Broadcom's pricing model, causing some to seek alternative solutions.
A feature that provides a dependency chart or tree diagram would be very helpful.
That's the only thing that could help if the application could log what caused the error for us to prevent it.
We had to reach out to GoAnywhere support, and they were quick to provide support within a day, so we were able to complete that use case.
We did have some issues a couple of months back where we were having some unscheduled outages, and the support team worked with me closely and provided a solution that appears to have fixed the problem.
 

Setup Cost

Automic Automation's pricing flexibility is praised, yet Broadcom's licensing model and rising costs prompt consideration of alternatives.
GoAnywhere MFT is cost-effective, offering customizable pricing with one-time licenses and optional add-ons appreciated by varied companies.
Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day.
Due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions.
The pricing has been increasing significantly over the years, raising operational costs instead of reducing them.
Azure is significantly more expensive.
There are approximately 30% to 40% savings.
The pricing is decent for mid-sized and small-sized companies.
 

Valuable Features

Automic Automation offers a user-friendly interface, cross-platform integration, robust scalability, and flexible workflow automation with real-time notifications.
GoAnywhere MFT centralizes file transfers with automation, robust security, and integration, enhancing efficiency with minimal coding and monitoring.
A standout feature is the comprehensive versioning, allowing easy rollback to previous states.
Designing workflows is made easier by the graphical user interface, simplifying complex tasks.
It supports high availability by operating multiple servers concurrently, which means users do not experience outages or the need to log in again, even if some servers are updated.
It provides multiple cipher options for HTTPS and SFTP protocols, utilizing AES-based algorithms for secure communication and data transfer.
I can produce reports for security and have full control over secure protocols allowed on the system, making it easy to comply with security standards such as Sarbanes-Oxley.
Before, we had to write scripts and manually update them to move data around, encrypt files, or rename files. Now we just use the GUI to set the modules for transfers, encryption, renaming, and copying, allowing us to set it and schedule it to run without any user interaction.
 

Categories and Ranking

Automic Automation
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
103
Ranking in other categories
Workload Automation (2nd)
GoAnywhere MFT
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
44
Ranking in other categories
Managed File Transfer (MFT) (2nd)
 

Mindshare comparison

While both are Infrastructure Software Management solutions, they serve different purposes. Automic Automation is designed for Workload Automation and holds a mindshare of 7.2%, up 6.1% compared to last year.
GoAnywhere MFT, on the other hand, focuses on Managed File Transfer (MFT), holds 9.2% mindshare, up 6.0% since last year.
Workload Automation
Managed File Transfer (MFT)
 

Featured Reviews

Peter Grundler - PeerSpot reviewer
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
Joel Vinas - PeerSpot reviewer
Created a much better working relationship with our partners and saved a lot of time
While I was happy with the training and support, more of it could be beneficial. We had some basic training and support. I talked with Fortra recently, and they said that they revamped and changed their training support. I have not used it since December. I got support in February and May of last year, and it was not bad. I was just not sure which questions to ask. Trying to learn this stuff on the fly as you are handed a project is always stressful. I like that you can tweak the interface so much, but it would be nice to be able to tweak it some more. The ability to further tweak the interface would be advantageous, as our end users had some questions about modifications that we could not address. Other than that, GoAnywhere seemed to fulfill its role as a simple solution for secure file transfer.
report
Use our free recommendation engine to learn which Workload Automation solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
17%
Computer Software Company
12%
Insurance Company
9%
Financial Services Firm
15%
Manufacturing Company
11%
Healthcare Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Automic Workload Automation?
It is easy to manage complex workloads and use electronic workflow automation.
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
The support and knowledge of incident management could be enhanced. There have been unresolved issues persisting for years, affecting customer satisfaction. Improvement is needed in both the respon...
What do you like most about Fortra's GoAnywhere MFT?
GoDrive eliminates the need to use the exchange server for file sharing.
What is your experience regarding pricing and costs for Fortra's GoAnywhere MFT?
The pricing for GoAnywhere MFT seems reasonable when compared to other similar services, especially cloud services. Azure is significantly more expensive.
What needs improvement with Fortra's GoAnywhere MFT?
The application uses resources such as network connections to shared directories or SFTP connections. I would appreciate seeing utilization metrics for these resources. For example, when opening a ...
 

Also Known As

Automic Dollar Universe
HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
 

Overview

 

Sample Customers

ING, Adidas, 84.51, ESB
McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
Find out what your peers are saying about BMC, Broadcom, Redwood Software and others in Workload Automation. Updated: May 2025.
856,873 professionals have used our research since 2012.