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AutomationEdge vs Verint Robotic Process Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
663
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
AutomationEdge
Ranking in Robotic Process Automation (RPA)
20th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Verint Robotic Process Auto...
Ranking in Robotic Process Automation (RPA)
50th
Average Rating
0.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.5%, down from 9.6% compared to the previous year. The mindshare of AutomationEdge is 1.3%, up from 1.1% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.5%
AutomationEdge1.3%
Verint Robotic Process Automation0.8%
Other92.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Jajati Panda - PeerSpot reviewer
Software Engineer at Apmosys
Delivers increased productivity and streamlines fraud processing in banking, though technical support could be faster
Before AutomationEdge, we had to hire coder-level experts with Java or Python knowledge. This approach took considerable time and required error handling to automate processes. With this tool, all processes are automatically handled with errors, and no-code automation is available. The cost for a developer is now significantly lower. Previously, we hired highly efficient developers with high salary packages. The license cost of 5 to 10 lakhs per year for one person to automate is equivalent to a person's annual salary. With the license and a developer hired at 3 to 5 lakhs, we can automate 40 to 50 processes.
Raun Kilgo - PeerSpot reviewer
Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC
It lightens the workload while giving our clients greater visibility into what's being done and how
I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is very easy to use and mostly user-friendly. I like that when using it I don't need much expertise."
"One of the notable benefits we've realized from Automation Anywhere is a significant reduction in errors when processing data, which improves both revenue accuracy and operational efficiency."
"My company uses AA extensively for internal BPO work as well as we refer and deploy it to the customer as a RPaaS model, helping increase productivity, reduce overall operational costs, and deliver fewer errors while proving to be a reliable workhorse during the COVID situation."
"The most valuable feature of Automation Anywhere is the unattended mode bots, because we don't need to go and look at what they're doing. They just go by themselves."
"Automation Anywhere is an easy application to learn."
"Most clients prefer Automation Anywhere because it is easy to implement. You don't need to know rocket science to learn this solution. If you know logic, that is sufficient. Automation Anywhere is more user-friendly."
"When our organization switched to Automation Anywhere, the accuracy rate improved and consequently, there has not been much data loss."
"Automation Anywhere is frequently releasing new features to their product. I find this amazing as they provide frequent product updates, introducing new features to the frameworks and similar aspects."
"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."
"It is a valuable tool for developing efficient solutions, especially in finance and banking."
"The staff went above and beyond to make sure our stay was perfect, even surprising us with a complimentary dessert to celebrate our anniversary."
"We can quickly adapt to our end users."
"Attended versus unattended automation in AutomationEdge has benefited my organization significantly."
"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."
"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."
"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."
"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."
"Verint probably works better for us because it originated in the call center world."
 

Cons

"I could personally use automated testing, which we currently do not have in Automation Anywhere."
"The technical support needs improvement."
"In the next release, I think it has to be more compatible when deployed with the Citrix environment."
"It has been challenging integrating Automation Anywhere with other solutions, due to all of the controls, as we are a bank."
"Sometimes, the files are getting corrupted and this causes us a lot of trouble."
"Overall, I am pretty satisfied with Automation Anywhere. The UI is pretty straightforward. However, the customer service could be improved."
"Version 11 is a bit heavy. At times, it takes a toll on the computing resources."
"This solution saves us time but there are some things that make it clumsy for the end-users."
"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."
"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."
"In AutomationEdge, I think there could be improvements. The variables sometimes are really confusing when you use them because the aspects around the variables are confusing, particularly the global variables and the local variables."
"There is significant room for improvement."
"Regarding stability and reliability, AutomationEdge is mid-range. When compared with other tools such as Automation Anywhere and UIPath, they are more stable than AutomationEdge."
"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."
"It's not an intuitive tool."
"With the solution, customizing software can be time-consuming."
"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."
 

Pricing and Cost Advice

"Automation Anywhere has an advantage in terms of licensing. It is more cost-efficient compared to all other RPA platforms. It is a recommended solution when clients need a cost-efficient automation tool to perform unattended automation."
"Whatever investment, licensing, and resource costs together are put in for development and delivery, we are still at an ROI of 250 percent."
"When I started working on it, it was difficult to obtain a trial version (barrier to entry). Now, they have a Community Edition, which may make it easy to get started."
"We paid separately for the Runner and Creater components. The final cost depends on the structure of your environment."
"We save 34,000 hours of time per year and have recouped up to $6000 in lost revenue."
"It is reasonable, but it can always be a little bit cheaper."
"It's an ideal pricing model to customize the components based on everyone's needs."
"It depends. For example, for my group, we are centralizing the infrastructure in Paris. Our contract is signed with Automation Anywhere in France. The currency and the pricing of Automation Anywhere in France can appear beneficial and interesting for Germany and Scandinavian countries, but when we share our infra and are internally charging other countries such as Poland, Brazil, or some other country with a lower currency value as compared to Euro, it becomes less beneficial. They would prefer to sign the contract directly with Automation Anywhere because they will benefit from a price that is as per their local market."
"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."
"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."
"It is expensive but its value can justify the cost."
"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."
"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."
"I give the price of the solution a nine out of ten."
"The product is available at the lowest price."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
12%
Construction Company
10%
Outsourcing Company
10%
Construction Company
16%
Financial Services Firm
11%
Outsourcing Company
9%
Comms Service Provider
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business159
Midsize Enterprise81
Large Enterprise554
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise4
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with AutomationEdge?
In AutomationEdge, I think there could be improvements. I have not used it in maybe two months, but in the past, you ...
What is your primary use case for AutomationEdge?
My use cases for AutomationEdge include using two automations in my actual employment or company. I use it to create ...
What advice do you have for others considering AutomationEdge?
I have not used the AI capabilities of AutomationEdge because in the workflows I need to create, I do not need to use...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Smart Dubai Government (SDG)
Information Not Available
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: July 2026.
906,960 professionals have used our research since 2012.