Microsoft Power Automate vs Verint Robotic Process Automation comparison

Microsoft and Verint are both solutions in the Robotic Process Automation (RPA) category. Microsoft is ranked #3 with an average rating of 7.8, while Verint is ranked #48. Microsoft holds a 6.7% mindshare in RPA, compared to Verint’s 0.9% mindshare. Additionally, 88% of Microsoft users are willing to recommend the solution.

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Executive Summary

We performed a comparison between Microsoft Power Automate and Verint Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: June 2026).

Buyer's Guide

Robotic Process Automation (RPA)

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of June 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.5%, down from 10.0% compared to the previous year. The mindshare of Microsoft Power Automate is 6.7%, down from 19.8% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.5%
Microsoft Power Automate	6.7%
Verint Robotic Process Automation	0.9%
Other	86.9%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Ayobami Shobaloju

Customer Solution Provider at Wema Bank

Automating processes has saved time and improved communication

Something frustrates me concerning Microsoft Power Automate, and that is about the integration with Microsoft Forms and Excel. The issue now is that I don't get my responses synchronized automatically, and that frustrates me a lot. If the team could take this as feedback, the synchronization of the feedback responses from the forms and the Excel sheets should be seamless. This synchronization issue happens frequently, and it causes a lot of delays in the sense that the mails that ought to go out to the agents fail at some point. I have to reload these responses so that the agents can get their responses as when submitted. What I notice is that the responses don't go out without proper synchronization, so I reload the field responses, and this works afterwards. I would say probably a seamless walkthrough process for new users would be beneficial. For those using it for the first time, a seamless walkthrough process would be fine.

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Raun Kilgo

Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC

It lightens the workload while giving our clients greater visibility into what's being done and how

I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its ability to integrate with other solutions is awesome."

"With the help of Bot, it has increased the productivity of the current process and we do not need to spend more time on error resolution and rectification."

"We have saved customers 400% in terms of time saved by implementing this product."

"The most valuable feature of Automation Anywhere right now is its low-code, no-code framework, which allows us to build a lot of templates that are both repeatable and reusable over time."

"Now, we can have the bot check all of them."

"Document automation has notably reduced manual effort."

"IQ Bot is one of the most valuable features because it helps in processing different formats from different vendors."

"We used to set up 150 to 250 products in a week; that has come down to a day, and now I initiate the bot, go home, and by the time I am back it is done, so time is something that we are saving, we are becoming more efficient, and our partners are happy."

More Automation Anywhere pros

"The engineers on-site can generate an automated report that takes approximately 10 minutes, while before it took them two days."

"So far, the tech support has provided me with good enough support and knowledge."

"The RPA robotic process automation is a good feature. We can make a flow within a flow. We just made a UI flow. The flow is to run every day so far it's been quite helpful."

"The most valuable features of Microsoft Power Automate are the connectors, such as loops, which make things easier."

"We use it for automating our business processes, sending reminders and these sorts of things, and every Excel update also happens through Power Automate."

"The value is that the whole platform seamlessly integrates well and that there are enough connectors to the majority of the systems for the SAP connection, or ServiceNow connection, or an email connection, or SharePoint connection."

"The most valuable feature is that it is very easy to use."

"It is basically free for me because it comes with my Office 365 subscription."

More Microsoft Power Automate pros

"Verint probably works better for us because it originated in the call center world."

"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

Cons

"Automation Anywhere could assist in this transition."

"Automation Anywhere courses are a little bit complex to understand. You need a little bit more time, and accessibility is also a little bit of an issue."

"Logging into Automation Anywhere takes some time. I use it frequently, and each login currently takes some time. A reduction in this time would be helpful."

"There's potential for Automation Anywhere to integrate conversational types of tools and AI into their tool set, which would be really valuable."

"Automation Anywhere could improve by incorporating better integration with DevOps."

"OCR capability needs to become better."

"Especially while using v11, I often experience freezes with OCR extraction from PDF files."

"As a developer, the biggest con is the lag; it's pretty inconvenient to face that delay in things happening."

More Automation Anywhere cons

"The solution is not actually satisfying the complex programs that we want to execute."

"While working with non-structured data (like logs and user tracking information that usually fits the criteria of big data), all the data sources must pass by a data quality process via any ETL tool before linking and publishing any information to the automation workflows and forms."

"The initial setup is complex and has room for improvement."

"Sometimes there are issues with security policies within the company. Some parts get blacked. There are some drawbacks when we use it connected to the cloud. We need to convince clients to open some parts. This is often an issue that originates from the company itself, not Power Automate."

"While using this solution, we found it to be basic."

"There have been issues in which it has failed, and it remains a concern."

"The connectors and the integration capability can be improved. Microsoft RPA is a growing platform, and it is not yet particularly mature."

"When we scale up, we switch to another application."

More Microsoft Power Automate cons

"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

Pricing and Cost Advice

"In terms of monetary savings, we automated a bot in three days that has saved us $30,000 in costs."

"We brought onshore a lot of what we were doing offshore, saving our company close to $20 million."

"The cloud-based version comes at an increased cost, although our clients are happy with the new features and have not complained about the pricing."

"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."

"In terms of pricing, this is a good product."

"We only deal in annual licenses. There are no pay-as-you-go licenses."

"Costs savings have been seen by employing bots for multiple shifts instead of people."

"We have seen ROI in terms of cost and time with a couple of our projects."

More Automation Anywhere pricing and cost advice

"It is free for us. It is embedded directly in the Office package."

"Microsoft Power Automate is part of our Office 365 package, there are no additional licensing costs."

"You can have two types of licenses, one is user-based, and the other is app-based in the Power Platform."

"It has a cost-effective pricing model compared to competitors."

"Licensing is on an annual basis."

"The platform is averagely priced. I rate the pricing a five out of ten."

"This solution is bundled with our Office 365, so there is no additional licensing fee."

"The price of the solution is reasonable. I rate the pricing a five out of ten."

More Microsoft Power Automate pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Construction Company

12%

Manufacturing Company

11%

Computer Software Company

Financial Services Firm

15%

Manufacturing Company

Computer Software Company

Construction Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	154
Midsize Enterprise	82
Large Enterprise	536

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	17
Large Enterprise	69

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

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How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

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How is Automation Anywhere compared to Microsoft Power Automate?

‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 13% of the time

Blue Prism vs Automation Anywhere

Compared 7% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

Celonis vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

UiPath Platform vs Microsoft Power Automate

Compared 15% of the time

Blue Prism vs Microsoft Power Automate

Compared 7% of the time

IBM Robotic Process Automation (RPA) vs Microsoft Power Automate

Compared 5% of the time

Celonis vs Microsoft Power Automate

Compared 3% of the time

Fortra's Automate vs Microsoft Power Automate

Compared 3% of the time

More Microsoft Power Automate Competitors

Nintex RPA vs Verint Robotic Process Automation

Compared 14% of the time

UiPath Platform vs Verint Robotic Process Automation

Compared 12% of the time

Perpetuuiti Platform vs Verint Robotic Process Automation

Compared 11% of the time

IBM Robotic Process Automation (RPA) vs Verint Robotic Process Automation

Compared 8% of the time

WorkFusion vs Verint Robotic Process Automation

Compared 7% of the time

More Verint Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automation Anywhere

June 2026

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Buyer's Guide

Microsoft Power Automate

June 2026

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Buyer's Guide

Robotic Process Automation (RPA)

June 2026

Verint Robotic Process Automation report

Download Verint Robotic Process Automation product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit

No data available

Interactive Demo

Automation Anywhere

Demo not available

Microsoft

Demo not available

Verint

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.

It is used for workflow automation, data integration, and creating automated notifications and approvals.

Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.

Microsoft

Verint Robotic Process Automation streamlines operations by automating repetitive tasks, enhancing productivity, and reducing costs. The integration capabilities ensure smooth process execution, making it a valuable asset for digital transformation.

Verint Robotic Process Automation empowers businesses with intuitive automation solutions that simplify complex processes. It supports a broad range of industries through scalable automation, enabling precision and efficiency. The platform's robust integration capabilities allow seamless synchronization with existing systems, minimizing downtime and maximizing resource efficiency.

What are the key features?

Scalable Architecture: Supports growth with adaptable automation solutions.
Integration Flexibility: Easily integrates with multiple systems for enhanced process flow.
Analytics Dashboard: Provides insights and metrics for informed decision-making.
User-Friendly Operations: Simple to deploy and manage, allowing quick adaptations.

What benefits or ROI should you consider?

Cost Reduction: Automates manual tasks, reducing labor costs.
Efficiency Boost: Increases productivity by handling tasks at high speed.
Error Minimization: Reduces human error through consistent process execution.
Improved Compliance: Ensures adherence to standards with precise automation.

Industries like finance and healthcare implement Verint Robotic Process Automation to manage high-volume transactions and regulatory compliance processes efficiently. Retailers leverage automation to optimize supply chains and enhance customer service. Each deployment focuses on maximizing operational efficiency and accuracy to stay competitive.

Verint

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter

Information Not Available

Buyer's Guide

Robotic Process Automation (RPA)

June 2026

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