Microsoft Power Automate vs Verint Robotic Process Automation comparison

Why PeerSpot?

Microsoft and Verint are both solutions in the Robotic Process Automation (RPA) category. Microsoft is ranked #3 with an average rating of 7.8, while Verint is ranked #51. Microsoft holds a 5.8% mindshare in RPA, compared to Verint’s 0.8% mindshare. Additionally, 88% of Microsoft users are willing to recommend the solution.

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Executive Summary

We performed a comparison between Microsoft Power Automate and Verint Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: August 2026).

Buyer's Guide

Robotic Process Automation (RPA)

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of September 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.0% compared to the previous year. The mindshare of Microsoft Power Automate is 5.8%, down from 17.3% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.2%
Microsoft Power Automate	5.8%
Verint Robotic Process Automation	0.8%
Other	88.2%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Brijesh-Kumar

Sr. General Manager , Global IT Services at a non-profit with 5,001-10,000 employees

No-code workflows have streamlined daily operations and support seamless cross-application automation

Microsoft Power Automate's no-code workflows help my team in daily operations to a great extent. Automating a particular activity may not be so useful, but when you connect the whole workflow, then it starts helping a lot. I cannot say much about the best features in Microsoft Power Automate because I have not used it personally, but first of all, it is very easy, it is a low-code platform, and Microsoft has a lot of integration with Microsoft technologies, making it very easy to connect with MS Teams and different Microsoft products, including MS Azure. From that point of view, it provides a lot of connectivity options. From a cost point of view, Mendix is much more costly compared to Microsoft Power Platform, allowing us to develop applications very quickly.

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Raun Kilgo

Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC

It lightens the workload while giving our clients greater visibility into what's being done and how

I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Easy to access: Without the need to download and install software on a local machine, we can access the RPA application from virtually anywhere."

"This solution has gives us greater employee satisfaction because manual recurring work has been reduced."

"We mostly used the Database commands in order to make the process faster and more secure, rather than using Excel or a CSV for reading the input files."

"The most valuable feature is the Excel operations because the most repetitive task which we used to do was Excel operations, and Automation Anywhere has the Excel commands feature where we can run Excel Macros, which is very valuable and is saving so much time for us."

"When I compare it with other RPA tools, Automation Anywhere seems pretty good. It's a user-friendly tool. Anyone can easily understand it. If there is an error, you can easily debug it from the developer level. In Automation Anywhere, the error handling happens in the easiest way. In case of an error, we send an email. It's not too difficult code to understand. There's only beginning and ending error handling, which is easy to understand."

"It an easy, simple, and user-friendly tool that can be accessed through the mobile application as well."

"We recently switched to document automation that comes with the bundle. It is a good feature because earlier, we needed to purchase a separate license for IQ Bot, but now the enterprise license includes the DA license. This eliminates the need for an additional license for document automation."

"Through the software, we have been able to reduce the time that we spend on manual, repetitive tasks so that we can focus on activities that add value to the business or to our partners and customers."

More Automation Anywhere pros

"The whole platform seamlessly integrates well."

"It's an intuitive product. It's not overly technical."

"The most valuable feature is that you can run multiple automations at the same time, in parallel."

"Power Automate is good for automation."

"The pricing is absolutely reasonable as you're getting a lot more than just this solution."

"This is definitely a product that I can recommend."

"It's not hard to learn, which means we'll be able to make more workflows in the future."

"WinAutomation is very easy to use; it's a code three platform that works very easily with documents to create custom automations and also allows users to share their automations with colleagues, so users can send and receive automations quite easily."

More Microsoft Power Automate pros

"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

"Verint probably works better for us because it originated in the call center world."

Cons

"One thing with the bot that we are always struggling with is the memory management."

"When you are implementing it initially, it's challenging as there's a lot of change management."

"It would be really good if they could give more priority to tickets which are raised by partners. Right now, Automation Anywhere customers and employees have higher priority."

"Replacing the list of search options with voice commands for each item would be great."

"The Excel part needs improvement because we use it as a database. Right now, we are using UiPath for this feature, as that RPA tool allows us to sort, search, and filter in Excel databases."

"We experienced continuous bot disconnections in our environment."

"The OCR can be a little better because sometimes while scrapping, it leads to data loss."

"If we are getting input from a CSV file, we have to add one more layer of automation that first saves the data to an Excel file."

More Automation Anywhere cons

"There should be a comprehensive or enterprise level of application to provide the cognitive AI, and there should be orchestration so that I can control all the robots on one station. The other tools are currently providing these features."

"Their connector to Oracle or premium data sets that aren't Microsoft would often fail for me. The information given back about why it failed wasn't always robust to understand how to fix it and why it happened."

"The solution could use some more advanced AI tools. It's one of the solution's only weaknesses."

"The OCR functionality needs to be improved."

"The stability is not very reliable."

"WinAutomation is scalable to a certain extent. I would rate it seven for the scalability, which could be better. Softomotive is better scalable than WinAutomation in this regard."

"Some automation features on some programs did not work smoothly, so that's a negative feature."

"The stability of the product is not very good and can even fail with simple projects."

More Microsoft Power Automate cons

"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

Pricing and Cost Advice

"I am not sure about the costs, but two Bot Runners and four Bot Creators may cost approximately 1CR."

"The certifications are free of cost."

"We're on a license package with Automation Anywhere (AA), paid yearly. What would be better is for them to have different packages for different types of organization."

"They recently launched a Community Edition, which is okay, but they should have done this a long time ago."

"The major reason that we selected Automation Anywhere was the licensing model."

"Licensing for Automation Anywhere (AA) is paid on a yearly basis. Out of all the RPA tools, it has the most value for money, e.g. what you pay is what you get."

"It saves on the quality of work, because the quality can be bad when somebody's doing it. If a bot does the work, it's faster and comes with good quality. These are two important things along with the cost saving in the long run. That's where the value is."

"We brought onshore a lot of what we were doing offshore, saving our company close to $20 million."

More Automation Anywhere pricing and cost advice

"They have the community edition that people can use for free, and they also have the enterprise edition. My company uses the enterprise edition, and I don't know how much they pay."

"This solution can save money when used for simple tasks specifically using only Microsoft products."

"I would rate the pricing an eight out of ten, with ten being expensive because there are charges for additional plug-ins."

"Its licensing cost is comparatively less as compared to Automation Anywhere. We have bought a two-year license agreement."

"At the moment, from our experience with the two, Power Automate is a lot more expensive solution than Automation Anywhere, but it is also a far more reliable solution. With the price increases and with the current pandemic situation going on worldwide, a lot of the prices have fluctuated, but the packages and the all-encompassing features you get with the Microsoft package far outweigh the benefits from the Automation Anywhere side. Each package on the Automation Anywhere side is cheaper, but we need to continuously purchase subsequent packages to continue with our automation to the extent that we require. So, the Power Automate solution is a bit more pricey, but it does offer us a far better range of capabilities."

"It's more fragmented licensing, where every little thing that you add, you get an extra license cost."

"We've got a subscription package. We are on a monthly package of $40. We've got some discount because we're a big corporate client of Microsoft 365 and other solutions, but the standard price of the package that we use is $40. For the product, you don't have to pay anything extra. If you're using a partner, you need to pay for their coding, advice, and services, which is a separate cost. The majority of the features are available for free for anyone who is on Microsoft 365."

"It had by far the fairest licensing on the market. For the money, you got a very good value."

More Microsoft Power Automate pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

10%

Manufacturing Company

10%

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	82
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	18
Large Enterprise	67

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

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How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

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How is Automation Anywhere compared to Microsoft Power Automate?

‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

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UiPath Platform vs Microsoft Power Automate

Compared 12% of the time

Blue Prism vs Microsoft Power Automate

Compared 6% of the time

IBM Robotic Process Automation (RPA) vs Microsoft Power Automate

Compared 5% of the time

Fortra's Automate vs Microsoft Power Automate

Compared 3% of the time

Celonis vs Microsoft Power Automate

Compared 3% of the time

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Nintex RPA vs Verint Robotic Process Automation

Compared 13% of the time

UiPath Platform vs Verint Robotic Process Automation

Compared 12% of the time

Perpetuuiti Platform vs Verint Robotic Process Automation

Compared 8% of the time

WorkFusion vs Verint Robotic Process Automation

Compared 7% of the time

IBM Robotic Process Automation (RPA) vs Verint Robotic Process Automation

Compared 7% of the time

More Verint Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automation Anywhere

September 2026

Download Automation Anywhere product report

Buyer's Guide

Microsoft Power Automate

September 2026

Download Microsoft Power Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

August 2026

Verint Robotic Process Automation report

Download Verint Robotic Process Automation product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit

No data available

Interactive Demo

Automation Anywhere

Demo not available

Microsoft

Demo not available

Verint

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.

It is used for workflow automation, data integration, and creating automated notifications and approvals.

Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.

Microsoft

Verint Robotic Process Automation streamlines operations by automating repetitive tasks, enhancing productivity, and reducing costs. The integration capabilities ensure smooth process execution, making it a valuable asset for digital transformation.

Verint Robotic Process Automation empowers businesses with intuitive automation solutions that simplify complex processes. It supports a broad range of industries through scalable automation, enabling precision and efficiency. The platform's robust integration capabilities allow seamless synchronization with existing systems, minimizing downtime and maximizing resource efficiency.

What are the key features?

Scalable Architecture: Supports growth with adaptable automation solutions.
Integration Flexibility: Easily integrates with multiple systems for enhanced process flow.
Analytics Dashboard: Provides insights and metrics for informed decision-making.
User-Friendly Operations: Simple to deploy and manage, allowing quick adaptations.

What benefits or ROI should you consider?

Cost Reduction: Automates manual tasks, reducing labor costs.
Efficiency Boost: Increases productivity by handling tasks at high speed.
Error Minimization: Reduces human error through consistent process execution.
Improved Compliance: Ensures adherence to standards with precise automation.

Industries like finance and healthcare implement Verint Robotic Process Automation to manage high-volume transactions and regulatory compliance processes efficiently. Retailers leverage automation to optimize supply chains and enhance customer service. Each deployment focuses on maximizing operational efficiency and accuracy to stay competitive.

Verint

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter

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Buyer's Guide

Robotic Process Automation (RPA)

August 2026

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