Microsoft Power Automate vs Verint Robotic Process Automation comparison

Microsoft and Verint are both solutions in the Robotic Process Automation (RPA) category. Microsoft is ranked #3 with an average rating of 7.9, while Verint is ranked #49. Microsoft holds a 7.3% mindshare in RPA, compared to Verint’s 0.8% mindshare. Additionally, 88% of Microsoft users are willing to recommend the solution.

Microsoft Power Automate

Read 134 Microsoft Power Automate reviews

14,807 Views
12,882 Comparison Views

88% willing to recommend

Verint Robotic Process Auto...

Read 1 Verint Robotic Process Automation review

720 Views
677 Comparison Views

0% willing to recommend

Microsoft Power Automate

Verint Robotic Process Auto...

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Executive Summary

We performed a comparison between Microsoft Power Automate and Verint Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2026).

Buyer's Guide

Robotic Process Automation (RPA)

April 2026

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Helped 893,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Power Automate

Ranking in Robotic Process Automation (RPA)

3rd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

134

Ranking in other categories

Process Mining (3rd), Agentic Automation (3rd), Business Orchestration and Automation Technologies (4th)

Verint Robotic Process Auto...

Ranking in Robotic Process Automation (RPA)

49th

Average Rating

0.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of Microsoft Power Automate is 7.3%, down from 20.8% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Microsoft Power Automate	7.3%
Verint Robotic Process Automation	0.8%
Other	91.9%

Robotic Process Automation (RPA)

Featured Reviews

Ayobami Shobaloju

Customer Solution Provider at Wema Bank

Automating processes has saved time and improved communication

Something frustrates me concerning Microsoft Power Automate, and that is about the integration with Microsoft Forms and Excel. The issue now is that I don't get my responses synchronized automatically, and that frustrates me a lot. If the team could take this as feedback, the synchronization of the feedback responses from the forms and the Excel sheets should be seamless. This synchronization issue happens frequently, and it causes a lot of delays in the sense that the mails that ought to go out to the agents fail at some point. I have to reload these responses so that the agents can get their responses as when submitted. What I notice is that the responses don't go out without proper synchronization, so I reload the field responses, and this works afterwards. I would say probably a seamless walkthrough process for new users would be beneficial. For those using it for the first time, a seamless walkthrough process would be fine.

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Raun Kilgo

Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC

It lightens the workload while giving our clients greater visibility into what's being done and how

I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Very reasonably priced."

"There is an exhaustive amount of templates that users have access to."

"The development time for ProcessRobot is very good compared to other solutions."

"The solution is pretty customizable. Even big automation tasks are done rather simply."

"It is a great solution for simple automation activities or simple automation of simple tasks."

"Workflow management is what clients select the most. It is very intuitive and pretty much drag-and-drop, so we can create escalation, decision flows, and if-else conditions pretty much by dragging and dropping boxes. Even someone who is not technical can develop a workflow for the business."

"The pricing of the solution is competitive, which is good for the Romanian market."

"Considering the kind of experience that we have had with Softomotive, we would always recommend this product."

More Microsoft Power Automate pros

"Verint probably works better for us because it originated in the call center world."

"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

Cons

"Microsoft Power Automate is quite complex to use as well, especially if you want to do advanced workflows or advanced automation."

"I've had issues with reordering columns. When I tried to do it, it seemed to take a long time, and then, later, it gave me some kind of error."

"The downside is the lack of orchestration and supplemental tools such as capturing existing processes and using them to build out."

"Any task that is automated needs to be very simple. This tool does not seem to handle complicated tasks very well."

"The tool must be more stable."

"Sometimes it can be difficult to share flows for multiple users to edit."

"The integration of our system into Power Automate was a bit tricky. We had to put a data lake in place before automating anything because we were not very structured in terms of data."

"While working with non-structured data (like logs and user tracking information that usually fits the criteria of big data), all the data sources must pass by a data quality process via any ETL tool before linking and publishing any information to the automation workflows and forms."

More Microsoft Power Automate cons

"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

"Verint RPA needs a more robust toolset to create complex UIs for workers."

Pricing and Cost Advice

"It depends and varies a lot according to the licensing terms. There is no cost to maintain if we have less than 10 forms. Microsoft only charges if there are more than 10 forms. So, most of the companies can survive without paying anything extra. It is included in the Office 365 licensing."

"Licensing is on an annual basis."

"The cost to use Microsoft Power Automate is approximately $15 per user per month, for the basic plan. However, the solution comes free with the Microsoft 365 Suite."

"Initially, we had a Microsoft account for Office 365. Later, we discovered that our license included access to Power Automate at no additional cost. There was a small fee for additional features, but it was negligible compared to the benefits. There are not any additional fees required to use the solution."

"I don't deal with the financial side. I know that we pay for a per-user license. It is probably less than $20 a user, but I am not sure about the exact figures."

"I give the cost a three out of ten."

"Power Automate is a much less expensive product than the competition."

"They have the community edition that people can use for free, and they also have the enterprise edition. My company uses the enterprise edition, and I don't know how much they pay."

More Microsoft Power Automate pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	17
Large Enterprise	67

No data available

Questions from the Community

RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.

See all answers

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...

See all answers

How is Automation Anywhere compared to Microsoft Power Automate?

‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌ ‌drag-and‌ ‌drop‌ ‌functionality.‌ ‌The‌ ‌training‌ ‌and‌ ‌resources‌ ‌for‌ ‌A...

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Comparisons

UiPath Platform vs Microsoft Power Automate

Compared 14% of the time

Automation Anywhere vs Microsoft Power Automate

Compared 12% of the time

Blue Prism vs Microsoft Power Automate

Compared 9% of the time

IBM Robotic Process Automation (RPA) vs Microsoft Power Automate

Compared 5% of the time

Pega Robotic Process Automation vs Microsoft Power Automate

Compared 3% of the time

More Microsoft Power Automate Competitors

UiPath Platform vs Verint Robotic Process Automation

Compared 14% of the time

Nintex RPA vs Verint Robotic Process Automation

Compared 12% of the time

Perpetuuiti Platform vs Verint Robotic Process Automation

Compared 12% of the time

IBM Robotic Process Automation (RPA) vs Verint Robotic Process Automation

Compared 9% of the time

Fortra's Automate vs Verint Robotic Process Automation

Compared 6% of the time

More Verint Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Microsoft Power Automate

April 2026

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Buyer's Guide

Robotic Process Automation (RPA)

April 2026

Verint Robotic Process Automation report

Download Verint Robotic Process Automation product report

Also Known As

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit

No data available

Overview

Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.

It is used for workflow automation, data integration, and creating automated notifications and approvals.

Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.

Microsoft

Verint Robotic Process Automation streamlines operations by automating repetitive tasks, enhancing productivity, and reducing costs. The integration capabilities ensure smooth process execution, making it a valuable asset for digital transformation.

Verint Robotic Process Automation empowers businesses with intuitive automation solutions that simplify complex processes. It supports a broad range of industries through scalable automation, enabling precision and efficiency. The platform's robust integration capabilities allow seamless synchronization with existing systems, minimizing downtime and maximizing resource efficiency.

What are the key features?

Scalable Architecture: Supports growth with adaptable automation solutions.
Integration Flexibility: Easily integrates with multiple systems for enhanced process flow.
Analytics Dashboard: Provides insights and metrics for informed decision-making.
User-Friendly Operations: Simple to deploy and manage, allowing quick adaptations.

What benefits or ROI should you consider?

Cost Reduction: Automates manual tasks, reducing labor costs.
Efficiency Boost: Increases productivity by handling tasks at high speed.
Error Minimization: Reduces human error through consistent process execution.
Improved Compliance: Ensures adherence to standards with precise automation.

Industries like finance and healthcare implement Verint Robotic Process Automation to manage high-volume transactions and regulatory compliance processes efficiently. Retailers leverage automation to optimize supply chains and enhance customer service. Each deployment focuses on maximizing operational efficiency and accuracy to stay competitive.

Verint

Sample Customers

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter

Information Not Available

Buyer's Guide

Robotic Process Automation (RPA)

April 2026

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