Microsoft Power Automate vs Verint Robotic Process Automation comparison

Microsoft and Verint are both solutions in the Robotic Process Automation (RPA) category. Microsoft is ranked #3 with an average rating of 7.8, while Verint is ranked #39. Microsoft holds a 18.3% mindshare in RPA, compared to Verint’s 0.4% mindshare. Additionally, 87% of Microsoft users are willing to recommend the solution.

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Executive Summary

We performed a comparison between Microsoft Power Automate and Verint Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: July 2025).

Buyer's Guide

Robotic Process Automation (RPA)

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of August 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.9%, up from 1.0% compared to the previous year. The mindshare of Microsoft Power Automate is 18.3%, down from 21.6% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Ayobami Shobaloju

Customer Solution Provider at Wema Bank

Automating processes has saved time and improved communication

Something frustrates me concerning Microsoft Power Automate, and that is about the integration with Microsoft Forms and Excel. The issue now is that I don't get my responses synchronized automatically, and that frustrates me a lot. If the team could take this as feedback, the synchronization of the feedback responses from the forms and the Excel sheets should be seamless. This synchronization issue happens frequently, and it causes a lot of delays in the sense that the mails that ought to go out to the agents fail at some point. I have to reload these responses so that the agents can get their responses as when submitted. What I notice is that the responses don't go out without proper synchronization, so I reload the field responses, and this works afterwards. I would say probably a seamless walkthrough process for new users would be beneficial. For those using it for the first time, a seamless walkthrough process would be fine.

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Raun Kilgo

Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC

It lightens the workload while giving our clients greater visibility into what's being done and how

I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, the whole product is really nice and provides significant benefits."

"The interface is simple, user-friendly, and very intuitive."

"I would recommend Automate because it has made my work much easier."

"The most valuable features for my client are timing and scheduling."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"The best feature of Automate is its ease of use, which is a major selling point."

"Web scraping is quite good since it offers a lot of possibilities."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

More Automate pros

"This solution improved the reporting in our organization. The financial department was doing a lot of copy pasting from different sources to create financial reports. Through ProcessRobot, we were able to automate all those copy pasting and produce all those financial reports overnight."

"The initial setup was easy. It was very easy for people to pick up. The deployment took a few hours."

"With the desktop version, we can automate many things. The ability to do a lot of things is one of the most valuable features."

"WinAutomation is very handy to use, and it has the power to interact with multiple systems, such as SAP, Oracle, or .NET systems."

"Overall, I would give Microsoft Power Automate a nine out of ten."

"The solution is very easy to use. It's a code three platform that works very easily with documents to create custom automations."

"The most valuable features are that it is low-code and simple."

"The initial setup isn't too difficult."

More Microsoft Power Automate pros

"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

Cons

"There is a lack of good development for artificial intelligence, such as machine learning."

"The OCR for Hebrew text needs to be improved."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

"The solution has a very weak knowledge base."

"The product also has a limited use case in some respects."

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

More Automate cons

"Inability to use a lot of connectors without having a premium license."

"The licensing model could be improved to make it easier to understand and follow, as it is difficult to determine if the embedded license provides all functionalities or if additional licenses are needed."

"I had some experience in the past with the solution having some difficulties with large loads, it is already better but it could still be improved."

"How long it takes to deploy will depend on how confident you are with your development. The development itself is not easy."

"Microsoft Power Automate could improve by adding more features to the free version it would be good because there are many features that you have to pay for. There are some functions that IT personnel, like myself, have a difficult time using and could be made more user-friendly."

"Microsoft shouldn't charge extra for the database license if you want to store the data in the database during the trial. We wanted to have a historical trend of the data, and we started with the trial version of the tool. The database license is not included with the trial version, and you have to purchase it separately. Because we had a budget constraint, we had to pull all the information manually from the system, massage it, and push it to the dashboard. About two months ago, we have upgraded to the full-fledged version in which the database is integrated. The database license should be there in the trial version, but they have totally decoupled it. They should have provided a bundle, at least for the trial version, so that once a person or a firm gets a sense of it, they can start building. It might be because they wanted to sell additional licenses or premium licenses, and that's why they have added it in the premium version. It should have more cognitive features. Automation Anywhere and UiPath are different because they have cognitive functionality plus intelligent automation. The cognitive functionality is currently not there in Microsoft Power Automate. It is just for workflow automation and basic bot-level tasks. It should have more cognitive features, which probably will be launched in a couple of years."

"I would recommend removing the AI Builder feature from the automatic document processing functionality. The tool can serve even better with free automatic document processing features, it shouldn’t only be available in the trial version."

"There are two versions of the automation suite. You've got your cloud functionality, and you have got your on-premises functionality for legacy systems. There are a lot of functionalities between the two systems that don't cross-correlate with each other. A lot of the functionality in the cloud system is not there on the production side in the on-prem system. If they could implement some of the similar functionalities and streamline them for integration, it would be a lot easier. There should be seamless integration between the two systems."

More Microsoft Power Automate cons

"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"It comes with a package that costs approximately $20,000 USD per year."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

More Automate pricing and cost advice

"There should be increased transparency about which features attend the pricing."

"There is zero licensing cost. It comes with our Microsoft Office subscription."

"It is free for us. It is embedded directly in the Office package."

"We use Office 365 and this solution is free for me to use with the package we have. We have plans to increase the usage of Microsoft Power Automate."

"This is a cost-effective product and now that it has been acquired by Microsoft, we don't expect the cost to increase with the next release."

"Good price-quality relationship. Its features for its price were the best fit for our company."

"We are just using the free products at the moment. We are using the ones that come with the license that we have got."

"You can have two types of licenses, one is user-based, and the other is app-based in the Power Platform."

More Microsoft Power Automate pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Insurance Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

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How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

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How is Automation Anywhere compared to Microsoft Power Automate?

‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great...

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Comparisons

UiPath Platform vs Automate

Compared 30% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 10% of the time

Blue Prism vs Automate

Compared 9% of the time

Automation Anywhere vs Automate

Compared 7% of the time

VisualCron vs Automate

Compared 5% of the time

More Automate Competitors

UiPath Platform vs Microsoft Power Automate

Compared 21% of the time

Blue Prism vs Microsoft Power Automate

Compared 16% of the time

Automation Anywhere vs Microsoft Power Automate

Compared 13% of the time

IBM Robotic Process Automation (RPA) vs Microsoft Power Automate

Compared 11% of the time

ABBYY Vantage vs Microsoft Power Automate

Compared 2% of the time

More Microsoft Power Automate Competitors

UiPath Platform vs Verint Robotic Process Automation

Compared 100% of the time

More Verint Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automate

August 2025

Download Automate product report

Buyer's Guide

Microsoft Power Automate

July 2025

Download Microsoft Power Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

July 2025

Verint Robotic Process Automation report

Download Verint Robotic Process Automation product report

Also Known As

HelpSystems Automate, Automate

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.

It is used for workflow automation, data integration, and creating automated notifications and approvals.

Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.

Microsoft

With Verint Robotic Process Automation, organizations can automate repetitive and time-consuming processes, allowing employees to focus on more complex and customer-related activities.

Verint

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter

Information Not Available

Buyer's Guide

Robotic Process Automation (RPA)

July 2025

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