

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
Previously, it used to take more than a week, and now it is happening in less than two days.
After automation, the same coverage was achieved with one to two testers overseeing automated runs that completed overnight, significantly reducing both education time and manual effort.
It brings measurable benefits, and I have observed time-saving, cost-saving, and resource-saving aspects with Worksoft Certify.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
If the L1 support cannot handle the issues, their L2 support is very good, as technical people come and solve the problems.
Complex issues were escalated to senior technical engineers who were knowledgeable and helped resolve them effectively.
Their technical support is responsive, which is good, and their solutions are timely.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
The centralized control room allows us to orchestrate and manage bots seamlessly.
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
We are an enterprise company. It covers companies of all sizes.
I would assess the scalability of Worksoft Certify as around eight to nine, as it is designed for larger teams and complex environments, facilitating efficient testing and deployment.
When I need to add additional resources to scale up, it is easy to do so to run more tests.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Until we receive confirmation from the support team or Worksoft that a release is stable, we should avoid upgrading because it can have significant impacts.
Regarding stability, I have not seen any lagging, crashing, or downtime with Worksoft Certify; it is very stable nowadays.
It depends on where this particular tool is installed, including the RAM size or the disk size of that machine.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Focusing more on AI and its integration with Worksoft would really help enhance our processes.
There are a few areas where I experience limitations in day-to-day usage. This includes UI responsiveness when working with large projects, the effort required to stabilize object identification in dynamic web and Fiori applications, limited flexibility in reporting customization, and there is more room for improvement in API automation testing.
They need to keep working on the mobile interface, the API part, and they need to improve more on web applications.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
It is expensive, but worth spending if it is a big project for SAP or any other tool.
What I heard from my peers is that it is costly, and clients will be investing more money in this software.
As it is a quality tool, the price is slightly higher, but that is acceptable compared to other tools, especially considering the ROI.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Teams who are planning for automation and are still in manual testing can use Worksoft Certify, and significant time and resources will be reduced.
I believe it will reduce cycle time; we can save 30 to 40%, even 40 to 60% regression cycle time, with innovations we have implemented with Worksoft Certify.
It also covers end-to-end testing across different applications, enabling testing of complete business processes, and integrates with other applications such as SAP, Oracle, and Salesforce.
| Product | Mindshare (%) |
|---|---|
| Automation Anywhere | 5.4% |
| UiPath Platform | 9.9% |
| Microsoft Power Automate | 6.2% |
| Other | 78.5% |
| Product | Mindshare (%) |
|---|---|
| Worksoft Certify | 3.0% |
| Tricentis Tosca | 10.7% |
| OpenText Functional Testing | 7.6% |
| Other | 78.7% |


| Company Size | Count |
|---|---|
| Small Business | 157 |
| Midsize Enterprise | 82 |
| Large Enterprise | 558 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 6 |
| Large Enterprise | 73 |
Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.
Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.
What are the important features of Automation Anywhere?
What benefits should be evaluated in reviews?
In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.
Worksoft Certify offers codeless automation for efficient test scripting by non-programmers. It integrates with SAP, supports multiple interfaces, and ensures seamless end-to-end testing, facilitating time savings and streamlined operations.
Worksoft Certify stands out for its unique codeless automation capabilities, enabling users without programming skills to easily create automated test scripts. Its Capture feature effortlessly records user actions, accelerating test development. Integration with SAP systems and support across various interfaces make it highly versatile. The tool's architecture allows for easy script maintenance and decouples scripts from data, speeding up testing processes while minimizing manual effort. Although it's known for excellence in automating SAP applications, there is room for improvement in areas like web and mobile integration, UI enhancements, and support responsiveness.
What are the key features of Worksoft Certify?In industries relying on SAP and ERP systems, Worksoft Certify serves as a valuable tool for automating regression and integration testing. Organizations benefit from reduced manual testing effort and faster project delivery times. It's extensively utilized in sectors requiring large-scale SAP deployment and cloud application integration, making it integral in streamlining business operations.
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