

Ping Identity Platform and Auth0 Platform compete in identity and access management. Auth0 Platform has the upper hand due to its feature offerings and overall value perception.
Features: Ping Identity Platform is known for its access management capabilities, integration with diverse systems, and strong security options. Auth0 Platform stands out for customization capabilities, ease of use, and support for many authentication protocols. Differences include Auth0's configuration flexibility versus Ping's security integrations.
Room for Improvement: Ping Identity Platform could improve by offering simpler deployment for smaller businesses, enhancing user interface customizability, and expanding protocol support. Auth0 Platform may benefit from more competitive pricing for smaller enterprises, enhancing offline support features, and streamlining complex configurations for new users.
Ease of Deployment and Customer Service: Ping Identity Platform offers flexible deployment models supporting cloud and on-premise setups with an emphasis on security. Auth0 Platform focuses on easy cloud deployment with a hassle-free setup. Auth0's customer service is recognized for accessible support channels compared to Ping's enterprise-level support structure.
Pricing and ROI: Ping Identity Platform usually offers competitive setup costs, attracting larger enterprises with benefits over time. Auth0 Platform may have higher initial costs but often provides a compelling ROI due to extensive features and adaptability. Ping is cost-effective for large-scale environments, while Auth0 provides flexibility and straightforward application.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Their support is excellent.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
The tool is very scalable and meets our customers' needs.
Auth0 could be made more accessible to beginners.
By default, the user profile does not contain the name, first name, or address, which I would expect.
A reduction of 20-25% would be great.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
The most valuable feature of Auth0 is its customizability.
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
| Product | Market Share (%) |
|---|---|
| Ping Identity Platform | 5.8% |
| Auth0 Platform | 6.7% |
| Other | 87.5% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 20 |
Auth0 Platform utilizes JWT-based authentication and supports over 30 social logins, enabling integration with various codebases. Known for robust security, compliance, and scalability, it's tailored for enterprises needing customizable, efficient authentication solutions.
Auth0 Platform is a comprehensive identity management system used for customer, business-to-business, and API authentication across cloud infrastructures like AWS, Azure, and GCP. It simplifies user logins and identity management with features like Single Sign-On, identity federation, and multi-tenancy. Enterprises rely on it for its dynamic authentication capabilities and efficient management of user roles. However, areas for enhancement include authorization features, flexible pricing for small developers, and enhanced documentation for machine-to-machine authentication. Improving multi-tenancy support and customizable login experiences could elevate its appeal.
What are the key features of Auth0 Platform?In industries deploying Auth0 Platform, such as cloud-based service providers and enterprises using API-driven architectures, its implementation focuses on secure and seamless user logins. Many leverage its readiness for scaling authentication processes and its extensibility, including support for Single Sign-On and identity federation, to create streamlined user experiences across businesses. Expanding multi-factor authentication beyond traditional methods and refining social login integrations are common approaches to address specific industry needs.
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