

Omada Identity and Auth0 Platform excel in identity management, with Omada strong in governance and integration and Auth0 noted for ease of use and flexible authentication. Omada leads in governance due to its automation and complex structure handling. Auth0 shines in seamless authentication due to its social login support and developer-friendly setup.
Features: Omada Identity offers governance-centric tools, extensive customization, and automated Microsoft AD account provisioning. Meanwhile, Auth0 supports easy integration, a wide array of social logins, and strong security through flexible authentication rules.
Room for Improvement: Omada needs to improve its user interface agility and installation processes while enhancing real-time sync capabilities. Auth0 could refine its cost structure and enhance customization of login experiences, as well as improve multi-tenancy and authorization features.
Ease of Deployment and Customer Service: Omada's on-premises setup offers hybrid flexibility but struggles with complexity, though it benefits from personalized consultant support. Auth0’s cloud deployment is praised for its speed, with solid documentation but needing simpler pricing and stronger support.
Pricing and ROI: Omada is seen as costly yet valuable for reducing manual tasks and boosting compliance, though cloud transition costs are high. Auth0 is cost-effective for SMEs but faces enterprise pricing criticism, providing ROI through rapid deployment with less internal resource use.
Omada Identity has definitely helped us save time when provisioning access for various identities.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Their support is excellent.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
first-level support lacks expertise
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
The tool is very scalable and meets our customers' needs.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
We have experienced too many unexpected errors on a daily basis.
In terms of stability, I rate Omada Identity a nine out of ten.
I would rate the stability as having no downtime.
Auth0 could be made more accessible to beginners.
By default, the user profile does not contain the name, first name, or address, which I would expect.
A reduction of 20-25% would be great.
The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
We have gotten so much negative feedback through the years on users not being able to effectively use the system.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
The most valuable feature of Auth0 is its customizability.
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Technically, the product does everything one would expect from an identity and access management platform.
Omada Identity helps automate reviews of access requests, generating an approval for the manager immediately when a request is created, so that process doesn't take long.
| Product | Market Share (%) |
|---|---|
| Auth0 Platform | 15.2% |
| Omada Identity | 1.5% |
| Other | 83.3% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 42 |
Auth0 Platform utilizes JWT-based authentication and supports over 30 social logins, enabling integration with various codebases. Known for robust security, compliance, and scalability, it's tailored for enterprises needing customizable, efficient authentication solutions.
Auth0 Platform is a comprehensive identity management system used for customer, business-to-business, and API authentication across cloud infrastructures like AWS, Azure, and GCP. It simplifies user logins and identity management with features like Single Sign-On, identity federation, and multi-tenancy. Enterprises rely on it for its dynamic authentication capabilities and efficient management of user roles. However, areas for enhancement include authorization features, flexible pricing for small developers, and enhanced documentation for machine-to-machine authentication. Improving multi-tenancy support and customizable login experiences could elevate its appeal.
What are the key features of Auth0 Platform?In industries deploying Auth0 Platform, such as cloud-based service providers and enterprises using API-driven architectures, its implementation focuses on secure and seamless user logins. Many leverage its readiness for scaling authentication processes and its extensibility, including support for Single Sign-On and identity federation, to create streamlined user experiences across businesses. Expanding multi-factor authentication beyond traditional methods and refining social login integrations are common approaches to address specific industry needs.
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
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