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Auth0 Platform vs Omada Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Auth0 offers high ROI with time savings and efficiency but faces scalability cost concerns and licensing flexibility issues.
Sentiment score
5.8
Omada Identity reduces costs and improves security through automation, rapid implementation, and effective account management despite minor issues.
Omada Identity has definitely helped us save time when provisioning access for various identities.
Senior Developer at Guidewire Limited
 

Customer Service

Sentiment score
6.5
Auth0 users appreciate responsive support, but smaller accounts struggle with accessing community forums and feature support consistency.
Sentiment score
6.6
Omada Identity's customer service is mixed, with quick responses praised but delays and outdated documentation criticized. Improvements ongoing.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Manager, Customer Success at Cloudworks
Their support is excellent.
CTO at Lambda-X Ophthalmics
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Lead Cyber Security Architect at Ernst & Young
first-level support lacks expertise
Identity Access Management (IAM) Engineer at Draexlmaier
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
Manager at a manufacturing company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
6.9
Auth0 effectively scales, overcoming MongoDB bottlenecks, with users rating scalability highly for diverse customer needs and performance.
Sentiment score
7.7
Omada Identity offers excellent scalability and integration, efficiently adapting to organizational needs with high user satisfaction despite speed concerns.
The tool is very scalable and meets our customers' needs.
Manager, Customer Success at Cloudworks
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Identity Access Management (IAM) Engineer at Draexlmaier
 

Stability Issues

Sentiment score
8.7
Auth0 Platform is highly stable and dependable, with excellent performance and integration, garnering top ratings for reliability.
Sentiment score
7.5
Omada Identity is stable but faces challenges in audits and integrations, with users desiring better bug support and communication.
We have experienced too many unexpected errors on a daily basis.
Lead Cyber Security Architect at Ernst & Young
In terms of stability, I rate Omada Identity a nine out of ten.
Identity Access Management (IAM) Engineer at Draexlmaier
I would rate the stability as having no downtime.
Senior Developer at Guidewire Limited
 

Room For Improvement

Auth0 needs better authorization, clearer pricing, improved documentation, and enhanced user management and administration for a better user experience.
Omada Identity needs interface updates, better scalability, improved documentation, and enhanced performance for a more efficient user experience.
Auth0 could be made more accessible to beginners.
Senior Software Engineer at Charter Communications
By default, the user profile does not contain the name, first name, or address, which I would expect.
CTO at Lambda-X Ophthalmics
A reduction of 20-25% would be great.
Manager, Customer Success at Cloudworks
The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
Lead Cyber Security Architect at Ernst & Young
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
Identity Access Management (IAM) Engineer at Draexlmaier
We have gotten so much negative feedback through the years on users not being able to effectively use the system.
Manager at a manufacturing company with 5,001-10,000 employees
 

Setup Cost

Auth0's pricing is seen as clear and cost-effective by some, but expensive and confusing with high integration costs by others.
Enterprise buyers find Omada Identity competitively priced on-premise, but costly in the cloud, with negotiable licensing and setup.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
CTO at Lambda-X Ophthalmics
They are lower than some of their competitors.
Manager at a manufacturing company with 5,001-10,000 employees
the product itself is said to have a good price, although the support can be expensive.
Identity Access Management (IAM) Engineer at Draexlmaier
 

Valuable Features

Auth0 offers seamless integration, strong security, scalability, compliance, and flexibility, providing a unified cloud solution for authentication management.
Omada Identity enhances security with governance, automation, integration, and user-friendly interfaces, streamlining identity management and administrative tasks.
The most valuable feature of Auth0 is its customizability.
Manager, Customer Success at Cloudworks
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it.
Senior Software Engineer at Charter Communications
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
CTO at Lambda-X Ophthalmics
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Identity Access Management (IAM) Engineer at Draexlmaier
Technically, the product does everything one would expect from an identity and access management platform.
Manager at a manufacturing company with 5,001-10,000 employees
Omada Identity helps automate reviews of access requests, generating an approval for the manager immediately when a request is created, so that process doesn't take long.
Lead Cyber Security Architect at Ernst & Young
 

Categories and Ranking

Auth0 Platform
Ranking in Customer Identity and Access Management (CIAM)
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (5th), AI IT Support (6th)
Omada Identity
Ranking in Customer Identity and Access Management (CIAM)
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
User Provisioning Software (4th), Identity Management (IM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th)
 

Mindshare comparison

As of January 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Auth0 Platform is 15.2%, down from 20.1% compared to the previous year. The mindshare of Omada Identity is 1.5%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Market Share Distribution
ProductMarket Share (%)
Auth0 Platform15.2%
Omada Identity1.5%
Other83.3%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

VC
Senior Software Engineer at Charter Communications
Secure API access for enterprises has improved and provides dynamic authentication for users
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it. While working in a dynamic environment where there are many enterprises involved in the service, you need a tool that can authenticate them on the go, which is why I like it. Auth0 has positively impacted my organization. Previously we used the tokenized version of authentication. The work was simple, but when you push this code to deployment and enterprises are involved, it makes much more sense to authenticate them through Auth0 so that you can just get a login for yourself when you are authenticated, which helps to dynamically scale depending on the product and its viability. The specific outcomes since I started using Auth0 include time-saving, more security, and scalability, which are the three things I would emphasize.
Lars Henrik Jensen - PeerSpot reviewer
Lead Cyber Security Architect at Ernst & Young
Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes
The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
9%
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise42
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
I do not think there are any improvements needed for Auth0, other than maybe making it more visible to beginners. Auth0 could be made more accessible to beginners.
What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs.
What is your experience regarding pricing and costs for Omada Identity Cloud?
I'm not fully aware of the pricing details, which are managed by higher management; however, the product itself is said to have a good price, although the support can be expensive.
What needs improvement with Omada Identity Cloud?
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes. We need more hands-on customi...
 

Also Known As

No data available
Omada Identity Suite, Omada Identity Cloud
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Find out what your peers are saying about Auth0 Platform vs. Omada Identity and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.