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Atlassian Crowd vs Mobile Connect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Crowd
Ranking in Single Sign-On (SSO)
24th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Mobile Connect
Ranking in Single Sign-On (SSO)
18th
Average Rating
8.6
Reviews Sentiment
2.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
reviewer2800035 - PeerSpot reviewer
Senior Project Manager at a consultancy with 1-10 employees
Mobile access to calls and records has freed agents’ time but call logs create slowly
Working and getting advice from the Mobile Connect team and the process around it was spot-on. Ruben Opdenakker particularly was very supportive of our ad hoc requests while we were in our POV stage. He was very prompt, and I recommend Mobile Connect to anyone who's looking to implement a similar use case in their organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are predominantly in the directory and development spaces."
"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"Working and getting advice from the Mobile Connect team and the process around it was spot-on."
"Mobile Connect has significantly improved our operational efficiency by eliminating the need for workers to switch between multiple applications."
 

Cons

"There's a need for effective group membership management, especially for corporate programs."
"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"Salesforce voice call records are not created instantly in the system."
"My only comment is that I would like more comprehensive documentation regarding the implementation process."
 

Pricing and Cost Advice

"It's pretty cheap. I would rate the price as three out of five."
"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
Information not available
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Questions from the Community

 

Also Known As

Crowd
Mobile Connect for Amazon Connect
 

Overview

 

Sample Customers

NHL, Interspire, Appfire
Information Not Available
Find out what your peers are saying about Atlassian Crowd vs. Mobile Connect and other solutions. Updated: February 2026.
881,821 professionals have used our research since 2012.