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Atlassian Crowd vs Okta Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Crowd
Ranking in Single Sign-On (SSO)
26th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Okta Platform
Ranking in Single Sign-On (SSO)
1st
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
126
Ranking in other categories
Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (1st)
 

Mindshare comparison

As of September 2026, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 1.4%, up from 0.7% compared to the previous year. The mindshare of Okta Platform is 10.3%, up from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Okta Platform10.3%
Atlassian Crowd1.4%
Other88.3%
Single Sign-On (SSO)
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If your budget allows, it is worth purchasing Crowd once you have at least 2 Atlassian products like Jira and Confluence."
"Integrating third-party directories is very easy since Crowd offers well-described input fields so you know what information is needed."
"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"The most valuable features are predominantly in the directory and development spaces."
"Customer service is excellent; we don't have to worry when we have an issue, they are always on top of it."
"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
"The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
"I can say it is more secure, more user-friendly, and integration with applications is easier."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"Account creation and disabling people on time has made our team more productive."
"This product is very stable and is one of our best applications."
"Okta is not only a single sign-on platform but also life cycle management, the core of the identity management platform, and Okta Access Gateway can publish on-premise legacy applications to the cloud."
 

Cons

"It would be great if the UI would receive a complete re-design."
"There's a need for effective group membership management, especially for corporate programs."
"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"Exporting users/group toward LDAP and retrieving LDAP attributes like photo profile."
"When you are doing basic things, it is straightforward, but if you are going to be doing workflows, other things, or recon and trust, then there is effort involved, and that is where it gets convoluted."
"The training is too costly."
"What I'd like to see improved in Okta Customer Identity is the process of exporting users. Currently, it lacks this feature, and you have to use a third-party tool to export users from the group. Exporting users should be very easy, though I did notice that Okta Customer Identity is being upgraded from time to time, and I've been seeing much improvement in it compared to the previous years."
"A couple of things need to be improved at Okta Platform level."
"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."
"The guest user access could be improved."
"The initial setup is difficult because you're setting it up with your own portal."
"Some limitations in scalability. Each application we work with can be completely different, resulting in highly variable implementation processes."
 

Pricing and Cost Advice

"It's pretty cheap. I would rate the price as three out of five."
"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
"The licensing is per user per month and includes full technical support."
"License is around US$20,000 annually."
"We pay 23 pence (approximately $0.30 USD) per user, annually, for 150,000 users."
"Though I don't know about the licensing model of the product, I wouldn't be surprised if Okta offers a per user license subscription model."
"The price of Okta Workforce Identity is competitively priced. We pay annually for the use of the solution."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
"It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
"The price of Okta Workforce Identity is reasonable."
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
13%
Comms Service Provider
11%
University
11%
Financial Services Firm
10%
Outsourcing Company
9%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise27
Large Enterprise64
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your primary use case for Okta Workforce Identity?
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications that we have. We basically set up Okta Workforce Identity in our mobile phone. We d...
 

Also Known As

Crowd
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

NHL, Interspire, Appfire
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Atlassian Crowd vs. Okta Platform and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.