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Aternity AppInternals [EOL] vs OpenText SiteScope comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aternity AppInternals [EOL]
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
OpenText SiteScope
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
28
Ranking in other categories
Application Performance Monitoring (APM) and Observability (19th)
 

Featured Reviews

PJ
Points out the relevant problems in the enterprise and it's easy to understand
The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it…
Gyanesh Rahatekar - PeerSpot reviewer
Achieve seamless incident response with valuable monitoring capabilities and reliable alerts
There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"I like it that one can match IPs with the application name."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"Synthetic transactions, WMI and SNMP query capability."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"I find OpenText SiteScope itself to be uncomplicated and deserving of a ten out of ten due to its simplicity."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"It's integrated with different monitoring tools, such as AppDynamics."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"The most valuable feature of SiteScope is its infrastructure monitoring."
 

Cons

"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"The technical support is not very good and should be improved."
"We'd like to be able to find out performance problems on application class and methods."
"Support for PHP, DB and other applications need to be supported."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"They should find a way for report generation from TTW to run quicker."
"The recording mechanism for synthetic transactions could be improved as well."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
 

Pricing and Cost Advice

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"Licensing is a little steep."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
23%
Manufacturing Company
17%
Computer Software Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise20
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Micro Focus Voltage SiteScope?
The most valuable feature of SiteScope is its infrastructure monitoring.
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
The new version D2 has improved with a smart plan UI interface. However, while still using the classic WebTop UI, it looks outdated and not HTML5 compatible. They are currently in progress to migra...
 

Also Known As

SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
Micro Focus SiteScope, HPE SiteScope, SiteScope
 

Overview

 

Sample Customers

National Instruments, Allianz
Vodafone Ireland, Kuveyt Turk Participation Bank
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