Earn 20 points
Astute Agent is ranked 11th in CRM Customer Engagement Centers while Freshdesk is ranked 1st in Customer Experience Management with 10 reviews. Astute Agent is rated 0.0, while Freshdesk is rated 8.4. On the other hand, the top reviewer of Freshdesk writes "Easy to use with great features and helpful technical support". Astute Agent is most compared with , whereas Freshdesk is most compared with ServiceNow, JIRA Service Management, Microsoft Dynamics CRM, ManageEngine ServiceDesk Plus and Zendesk Guide.
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