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Arctic Wolf Managed Detection and Response vs Dell Secureworks comparison

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM.""Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not.""Security protection is the best feature of this product.""The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious."

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"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."

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Cons
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks.""They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise.""It can sometimes take up to an hour to get notification of a problem and that's a long time.""They could probably expand on their integration tools. They can integrate with more security tools."

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"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."

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Pricing and Cost Advice
  • "It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
  • More Arctic Wolf Managed Detection and Response Pricing and Cost Advice →

  • "The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
  • More Dell Secureworks Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Security protection is the best feature of this product.
    Top Answer:Licensing is paid monthly with an annual contract which we can upgrade as needed. It's based on the number of users and number of elements. It's a fixed monthly rate based on the number of elements… more »
    Top Answer:I think the response time could be improved. It can sometimes take up to an hour to get notification of a problem and that's a long time. We currently report to users directly from our own dashboard… more »
    Top Answer:This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable.
    Top Answer:This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases. It would be beneficial if this solution could predict… more »
    Top Answer:We use Dell Secureworks as our SIEM solution.
    Ranking
    1st
    out of 20 in SOC as a Service
    Views
    4,485
    Comparisons
    3,306
    Reviews
    4
    Average Words per Review
    719
    Rating
    8.8
    Views
    1,788
    Comparisons
    846
    Reviews
    1
    Average Words per Review
    377
    Rating
    7.0
    Comparisons
    Also Known As
    Arctic Wolf AWN CyberSOC
    Secureworks Taegis ManagedXDR
    Learn More
    Overview

    Arctic Wolf® Managed Detection and Response (MDR) solution provides 24×7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

    Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat
    hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.

    Information Not Available
    Offer
    Learn more about Arctic Wolf Managed Detection and Response
    Learn more about Dell Secureworks
    Sample Customers
    Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
    Cycorp, Intelligence Ltd., MultiLing, 4Front Credit Union, Lone Star National Bank
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider8%
    Manufacturing Company6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm9%
    Government8%
    Manufacturing Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise22%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise15%
    Large Enterprise57%
    Buyer's Guide
    Alert Logic vs. Arctic Wolf Managed Detection and Response
    September 2022
    Find out what your peers are saying about Alert Logic vs. Arctic Wolf Managed Detection and Response and other solutions. Updated: September 2022.
    635,513 professionals have used our research since 2012.

    Arctic Wolf Managed Detection and Response is ranked 1st in SOC as a Service with 4 reviews while Dell Secureworks is ranked 3rd in Managed Security Services with 1 review. Arctic Wolf Managed Detection and Response is rated 8.8, while Dell Secureworks is rated 7.0. The top reviewer of Arctic Wolf Managed Detection and Response writes "Alerts and points exactly to where we need to go, gives good prescriptive guidance, and allows customization of alerts based on your requirements". On the other hand, the top reviewer of Dell Secureworks writes "Solution that is easy to setup and integrate and has streamlined the management of information across our networks". Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Red Canary MDR, Carbon Black Cloud Managed Detection Deliver and Huntress, whereas Dell Secureworks is most compared with Trustwave Managed Security Services, Trapp Technology ArmorPoint Managed SIEM, IBM Managed Security Services, McAfee Managed Detection and Response (McAfee MDR) and Optiv Managed Security Services.

    We monitor all SOC as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.