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Arctic Wolf Managed Detection and Response vs CylanceGUARD comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
SOC as a Service (1st)
CylanceGUARD
Ranking in Managed Detection and Response (MDR)
50th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 4.2%, down from 9.7% compared to the previous year. The mindshare of CylanceGUARD is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Arctic Wolf Managed Detection and Response4.2%
CylanceGUARD0.5%
Other95.3%
Managed Detection and Response (MDR)
 

Featured Reviews

Dan Stepanukha - PeerSpot reviewer
Network Administrator at a real estate/law firm with 201-500 employees
Stays ahead of threats with fast alerts and improves compliance documentation for investor readiness
The best features Arctic Wolf Managed Detection and Response offers are its time sensitivity. It alerts us right away if an anomaly occurs. The time sensitivity helps our team by making our response faster in case it's an actual attack, which luckily hasn't happened yet. Speed is definitely one of the best features of Arctic Wolf Managed Detection and Response. The documentation is really good with Arctic Wolf Managed Detection and Response, making filling out our NIST and incident response really easy. Arctic Wolf Managed Detection and Response has positively impacted my organization as it's an added layer of security, which has been really good. It also helped us stay up to date with our security posture so we can work better with investors who require certain paperwork or security postures. Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.
reviewer1521510 - PeerSpot reviewer
Lead - Recruiting at a tech services company with 10,001+ employees
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Arctic Wolf Managed Detection and Response has positively impacted my organization by catching many issues, eliminating risks, and preventing compromises; overall, it has been a great security feature."
"The solution works well for our team as it offers a hands-off approach, which we need."
"Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that."
"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."
"With Arctic Wolf AWN CyberSOC, they can save, in a lot of cases, hundreds of thousands of dollars by not hiring a security team."
"They provide useful quarterly updates."
"Arctic Wolf Managed Detection and Response has positively impacted my organization by giving us an overview of security without having to go to individual ports and do the correlation, as they do the correlation for you."
"Arctic Wolf Managed Detection and Response has positively impacted my organization and my clients' organizations by becoming a standard to meet insurance requirements or overall protection environments within an IT infrastructure, leading to growing sales for the company as I see it becoming a standard within the industry very soon at almost all levels."
"It has a lot of things for Malops detections."
"It helps us in layered defense, and if one of the other products does not capture what we require, it comes up in Cylance and vice versa, helping the overall security posture of the organization."
 

Cons

"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."
"The team felt that we were not happy with the speed and clarity of the alerts in that situation."
"It will be helpful if the dashboard is more granular."
"I have heard that the tool doesn't go right to the endpoints."
"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."
"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."
"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."
"We need an easier way to audit and act on agents."
"We are not satisfied with their support. We are facing some challenges."
"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
 

Pricing and Cost Advice

"I rate the tool's pricing a nine out of ten."
"I find their pricing to be reasonable and competitive."
"The pricing is pretty competitive."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"The pricing is fair."
"Its price is reasonable, but there are other products that are cheaper than this."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
7%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
My experience with pricing, setup cost, and licensing for Arctic Wolf Managed Detection and Response is that the pricing seemed to be fairly competitive compared to what was available, and they off...
What needs improvement with Arctic Wolf Managed Detection and Response?
I cannot think of anything regarding how Arctic Wolf Managed Detection and Response can be improved.
What is your primary use case for Arctic Wolf Managed Detection and Response?
My main use case for Arctic Wolf Managed Detection and Response is a 24/7 managed SOC. The native platform provided managed detection and response, along with log and telemetry ingestion capabiliti...
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Also Known As

Arctic Wolf AWN CyberSOC
No data available
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
Find out what your peers are saying about Huntress, CrowdStrike, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: May 2026.
894,998 professionals have used our research since 2012.