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CylanceGUARD vs LevelBlue Managed Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceGUARD
Ranking in Managed Detection and Response (MDR)
46th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
LevelBlue Managed Detection...
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Vulnerability Management (33rd), SOC as a Service (3rd)
 

Mindshare comparison

As of September 2026, in the Managed Detection and Response (MDR) category, the mindshare of CylanceGUARD is 0.6%, up from 0.2% compared to the previous year. The mindshare of LevelBlue Managed Detection and Response is 3.7%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Alert Logic MDR3.7%
CylanceGUARD0.6%
Other95.7%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer1521510 - PeerSpot reviewer
Lead - Recruiting at a tech services company with 10,001+ employees
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.
reviewer2865402 - PeerSpot reviewer
Soc Analyst at a media company with 501-1,000 employees
Endpoint monitoring has become faster and has reduced alert response time for our clients
The best features that Alert Logic MDR offers include AI and behavior analysis, which I find most valuable. AI and behavior analysis mean that within AI there is static AI analysis and behavior analysis with subtypes. For example, if there is any file or a certain subtype, or if ransomware is happening, or any tool or app is being used, there are subtypes of AI. I appreciate that Alert Logic MDR has a separate AI for each type. Alert Logic MDR has positively impacted our organization by minimizing the alert SLA timing. When we used our other endpoint detection and response solution, we required at least fifteen minutes to raise one alert. After using Alert Logic MDR, we integrated it with SOAR technology, so within five minutes, the alert is raised to the client. Efficiency-wise, reducing the alert SLA timing to five minutes has been very beneficial. Whenever we receive an alert from endpoint detection and response from an endpoint to the Alert Logic MDR console, the system directly has the protect mode, conducting the kill and quarantine process itself. We only have to perform static analysis, and we have the playbooks, so they conduct some static analysis from there and directly raise the alert to the respective team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a lot of things for Malops detections."
"It helps us in layered defense, and if one of the other products does not capture what we require, it comes up in Cylance and vice versa, helping the overall security posture of the organization."
"The quick reaction and the ability to restore the state before within a short time are significant."
"It has the ability to install agents, it is pretty straightforward, and you can automate the process pretty easily."
"It's been a positive experience for us overall."
"I would definitely recommend Alert Logic because it is a good product that constantly adds new features and changes interfaces."
"It implemented pretty quickly; we have everything you need, and while it would typically take a lot of other solutions weeks to set up, this set up within fifteen minutes, which is pretty slick, and it has a lot of different interfaces."
"Alert Logic MDR has positively impacted our organization by minimizing the alert SLA timing."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"The value of Alert Logic is that everything is in one dashboard; I'm notified when there's an incident, kept up to date and advised on what steps to take."
 

Cons

"We are not satisfied with their support. We are facing some challenges."
"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
"The documentation, especially with the initial setup, needs improvement."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"It would be great to see more of an endpoint protector."
"One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us."
 

Pricing and Cost Advice

"Its price is reasonable, but there are other products that are cheaper than this."
"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"Alert Logic has better competitive pricing than some of its competitors."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
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Top Industries

By visitors reading reviews
No data available
Construction Company
13%
Outsourcing Company
12%
Comms Service Provider
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise18
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Alert Logic?
Regarding my experience with pricing, setup cost, and licensing, the sales and management teams discuss the price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
What needs improvement with Alert Logic?
I think Alert Logic MDR could be improved. If Alert Logic MDR not only detected incidents but also allowed us to block those incidents or isolate any affected asset, that would be beneficial.
What is your primary use case for Alert Logic?
My main use case for Alert Logic MDR was investigating all cloud assets and generating alerts when issues or attacks were detected, whether DDoS attacks or other kinds of security attacks. Alert Lo...
 

Also Known As

No data available
Alert Logic Threat Manager, Alert Logic Cloud Defender, LevelBlue Managed Threat Detection and Response, Cybereason Managed Detection & Response
 

Overview

 

Sample Customers

Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
Telenav, Foster Farms, Crosskey
Find out what your peers are saying about Huntress, SentinelOne, CrowdStrike and others in Managed Detection and Response (MDR). Updated: September 2026.
914,262 professionals have used our research since 2012.