Arcserve UDP and Quantum DXi Series compete in data protection and recovery. Based on user feedback, Quantum DXi Series has the upper hand due to its superior features, despite Arcserve UDP being more satisfactory in terms of pricing and support.
Features: Arcserve UDP is praised for its comprehensive data backup and recovery options, ease of use, and robust data deduplication. Quantum DXi Series is highlighted for its advanced data deduplication, scalability, and integration with existing storage infrastructure. Users consider Quantum DXi's feature set to be more advanced, making it more suitable for large-scale operations.
Room for Improvement: Arcserve UDP users point to the need for better cloud integration, enhanced reporting capabilities, and improved technical support. Quantum DXi Series users suggest enhancements in user documentation, faster data recovery speeds, and more intuitive management tools. While both products have areas needing improvement, Arcserve UDP users emphasize cloud functionalities, whereas Quantum DXi users focus on performance and ease of management.
Ease of Deployment and Customer Service: Arcserve UDP is noted for its straightforward deployment process and responsive customer service. Quantum DXi Series users report a steeper learning curve during deployment but commend its efficient customer support. Quantum DXi's deployment might be more challenging, but it is mitigated by strong support services, ensuring user satisfaction.
Pricing and ROI: Arcserve UDP is generally viewed as offering good value for money with a lower initial setup cost and satisfying ROI. Quantum DXi Series, although perceived as more expensive upfront, is considered worth the investment due to its advanced features and longer-term ROI benefits. Users acknowledge that while Arcserve UDP is more affordable, Quantum DXi's high ROI justifies its higher initial cost.
| Product | Market Share (%) |
|---|---|
| Arcserve UDP | 1.1% |
| Quantum DXi Series | 0.4% |
| Other | 98.5% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
Quantum's DXi series deduplication solutions provides patented variable-length deduplication that not only reduces disk usage and capital expenditures, but also enables efficient data movement across the WAN to other sites and to the cloud.
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