Arcserve UDP vs Quantum DXi Series comparison

Arcserve and Quantum are both solutions in the Backup and Recovery category. Arcserve is ranked #23 with an average rating of 6.9, while Quantum is ranked #65. Arcserve holds a 1.1% mindshare in BRS, compared to Quantum’s 0.7% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 66% of Quantum users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

2,739 Views
2,328 Comparison Views

85% willing to recommend

Quantum DXi Series

Read 2 Quantum DXi Series reviews

1,546 Views
835 Comparison Views

66% willing to recommend

Arcserve UDP

Quantum DXi Series

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Quantum DXi Series compete in data protection and recovery. Based on user feedback, Quantum DXi Series has the upper hand due to its superior features, despite Arcserve UDP being more satisfactory in terms of pricing and support.

Features: Arcserve UDP is praised for its comprehensive data backup and recovery options, ease of use, and robust data deduplication. Quantum DXi Series is highlighted for its advanced data deduplication, scalability, and integration with existing storage infrastructure. Users consider Quantum DXi's feature set to be more advanced, making it more suitable for large-scale operations.

Room for Improvement: Arcserve UDP users point to the need for better cloud integration, enhanced reporting capabilities, and improved technical support. Quantum DXi Series users suggest enhancements in user documentation, faster data recovery speeds, and more intuitive management tools. While both products have areas needing improvement, Arcserve UDP users emphasize cloud functionalities, whereas Quantum DXi users focus on performance and ease of management.

Ease of Deployment and Customer Service: Arcserve UDP is noted for its straightforward deployment process and responsive customer service. Quantum DXi Series users report a steeper learning curve during deployment but commend its efficient customer support. Quantum DXi's deployment might be more challenging, but it is mitigated by strong support services, ensuring user satisfaction.

Pricing and ROI: Arcserve UDP is generally viewed as offering good value for money with a lower initial setup cost and satisfying ROI. Quantum DXi Series, although perceived as more expensive upfront, is considered worth the investment due to its advanced features and longer-term ROI benefits. Users acknowledge that while Arcserve UDP is more affordable, Quantum DXi's high ROI justifies its higher initial cost.

To learn more, read our detailed Arcserve UDP vs. Quantum DXi Series Report (Updated: December 2025).

Buyer's Guide

Arcserve UDP vs. Quantum DXi Series

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

23rd

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (16th)

Quantum DXi Series

Ranking in Backup and Recovery

65th

Average Rating

9.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Deduplication Software (12th)

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Quantum DXi Series is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Arcserve UDP	1.1%
Quantum DXi Series	0.7%
Other	98.2%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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reviewer2301564

Expert Backup at a tech services company with 201-500 employees

A virtual deduplication backup appliance that protects physical and virtual data across remote sites, the datacenter and cloud deployments

Given its ease of use and management, I believe there are no specific caveats that users need to be aware of during the setup of DXRIS for backups. The process was straightforward, and I did not encounter any challenges or issues. As for a rating on a scale of one to ten, with one being the worst and ten being the best, I would rate the Quantum DXI Series a nine. My deduction is primarily influenced by personal preferences, particularly regarding the user interface and it is a highly commendable system, I would rate it a solid nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has no limitations because it does backup for Linux and Windows."

"The standard backup and restore feature is most used."

"It allows us to back up all the servers and centrally manage them."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The most valuable feature of Arcserve UDP is live replication."

"Global deduplication is the best feature of this solution."

More Arcserve UDP pros

"I am impressed with the tool's technical alliance with Veeam and Veritas."

"While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substantial ongoing concerns. Regarding the overall performance, it has been consistently excellent."

Cons

"We have to use a Microsoft hypervisor for installation which is expensive."

"The time to backup servers that sit in DMZ must be improved."

"The support could be more knowledgeable and faster."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"Every time I change the disc, I have to do a full backup."

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."

"It takes much time to verify and consolidate images for backups."

"Backups are very slow and time consuming."

More Arcserve UDP cons

"Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any recent updates. It's possible that the new version of the DXI service incorporates improvements in the GUI, but I cannot confirm. While there is room for improvement in the current GUI, it remains a relatively minor issue. Overall, the system is comprehensive, covering aspects such as reports on latency and networking, leaving little room for additional enhancements in those areas."

"The product needs to improve performance while scaling out. It also needs to improve stability."

Pricing and Cost Advice

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"It is approximately $400 to purchase a virtual service outright."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The solution is not very expensive, but it is not cheap."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"I do not work with the pricing or licensing issues of the solution for our organization."

More Arcserve UDP pricing and cost advice

"I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and structure."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

11%

Comms Service Provider

Government

Financial Services Firm

26%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

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Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 14% of the time

Rubrik vs Arcserve UDP

Compared 5% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

Dell PowerProtect Data Domain vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Domain vs Quantum DXi Series

Compared 24% of the time

ExaGrid EX Series vs Quantum DXi Series

Compared 15% of the time

HPE StoreOnce vs Quantum DXi Series

Compared 14% of the time

ExaGrid EX vs Quantum DXi Series

Compared 6% of the time

Commvault Cloud vs Quantum DXi Series

Compared 6% of the time

More Quantum DXi Series Competitors

Product Reports

Buyer's Guide

Arcserve UDP

January 2026

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

January 2026

Download Quantum DXi Series product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

DXi Series, Quantum DX

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Quantum's DXi series deduplication solutions provides patented variable-length deduplication that not only reduces disk usage and capital expenditures, but also enables efficient data movement across the WAN to other sites and to the cloud.

Quantum

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Nihon Unisys, Nikoyo China

Buyer's Guide

Arcserve UDP vs. Quantum DXi Series

December 2025

Free Report: Arcserve UDP vs. Quantum DXi Series

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