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Arcserve UDP vs Quantum DXi Series comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
28th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (18th)
Quantum DXi Series
Ranking in Backup and Recovery
60th
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Deduplication Software (12th)
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.3% compared to the previous year. The mindshare of Quantum DXi Series is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.2%
Quantum DXi Series0.8%
Other98.0%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
reviewer2301564 - PeerSpot reviewer
Expert Backup at a tech services company with 201-500 employees
A virtual deduplication backup appliance that protects physical and virtual data across remote sites, the datacenter and cloud deployments
Given its ease of use and management, I believe there are no specific caveats that users need to be aware of during the setup of DXRIS for backups. The process was straightforward, and I did not encounter any challenges or issues. As for a rating on a scale of one to ten, with one being the worst and ten being the best, I would rate the Quantum DXI Series a nine. My deduction is primarily influenced by personal preferences, particularly regarding the user interface and it is a highly commendable system, I would rate it a solid nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With UDP, I built a low-cost DR site that replicates from the backup."
"Arcserve is user-friendly and allows us to back up all the servers and centrally manage them."
"Data store deduplication, which saves space on storage and time to backup."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups, as the compressed backed-up files do not take up as much storage and the incremental backups can be done in one minute and be backed up on a disc very fast."
"It works out of the box, and it saves my life a lot."
"The data protection functionality is the most valuable feature of this solution."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"I am impressed with the tool's technical alliance with Veeam and Veritas."
"While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substantial ongoing concerns. Regarding the overall performance, it has been consistently excellent."
 

Cons

"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Taking a snapshot level backup with this solution is very slow compared to other products."
"For the next release, I'd like to see SIFS (NetApp or EMC) support from the UDP console."
"Every time I change the disc, I have to do a full backup."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup."
"The product is not user-friendly."
"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"We could not go into granular details of retrieving backup information."
"The product needs to improve performance while scaling out. It also needs to improve stability."
"Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any recent updates. It's possible that the new version of the DXI service incorporates improvements in the GUI, but I cannot confirm. While there is room for improvement in the current GUI, it remains a relatively minor issue. Overall, the system is comprehensive, covering aspects such as reports on latency and networking, leaving little room for additional enhancements in those areas."
 

Pricing and Cost Advice

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The solution is priced well compared to other solutions."
"The solution is expensive."
"As an MSP partner, I believe that the prices are fair."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The solution is not very expensive, but it is not cheap."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and structure."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Marketing Services Firm
8%
Financial Services Firm
8%
Financial Services Firm
21%
Computer Software Company
10%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DXi Series, Quantum DX
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Nihon Unisys, Nikoyo China
Find out what your peers are saying about Arcserve UDP vs. Quantum DXi Series and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.