Arcserve UDP vs Quantum DXi Series comparison

Arcserve and Quantum are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Quantum is ranked #32 with an average rating of 9.5. Arcserve holds a 1.3% mindshare in BRS, compared to Quantum’s 0.2% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 66% of Quantum users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,849 Views
1,988 Comparison Views

84% willing to recommend

Quantum DXi Series

Read 2 Quantum DXi Series reviews

293 Views
242 Comparison Views

66% willing to recommend

Arcserve UDP

Quantum DXi Series

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Quantum DXi Series compete in data protection and recovery. Based on user feedback, Quantum DXi Series has the upper hand due to its superior features, despite Arcserve UDP being more satisfactory in terms of pricing and support.

Features: Arcserve UDP is praised for its comprehensive data backup and recovery options, ease of use, and robust data deduplication. Quantum DXi Series is highlighted for its advanced data deduplication, scalability, and integration with existing storage infrastructure. Users consider Quantum DXi's feature set to be more advanced, making it more suitable for large-scale operations.

Room for Improvement: Arcserve UDP users point to the need for better cloud integration, enhanced reporting capabilities, and improved technical support. Quantum DXi Series users suggest enhancements in user documentation, faster data recovery speeds, and more intuitive management tools. While both products have areas needing improvement, Arcserve UDP users emphasize cloud functionalities, whereas Quantum DXi users focus on performance and ease of management.

Ease of Deployment and Customer Service: Arcserve UDP is noted for its straightforward deployment process and responsive customer service. Quantum DXi Series users report a steeper learning curve during deployment but commend its efficient customer support. Quantum DXi's deployment might be more challenging, but it is mitigated by strong support services, ensuring user satisfaction.

Pricing and ROI: Arcserve UDP is generally viewed as offering good value for money with a lower initial setup cost and satisfying ROI. Quantum DXi Series, although perceived as more expensive upfront, is considered worth the investment due to its advanced features and longer-term ROI benefits. Users acknowledge that while Arcserve UDP is more affordable, Quantum DXi's high ROI justifies its higher initial cost.

To learn more, read our detailed Arcserve UDP vs. Quantum DXi Series Report (Updated: April 2025).

Buyer's Guide

Arcserve UDP vs. Quantum DXi Series

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

Quantum DXi Series

Ranking in Backup and Recovery

32nd

Average Rating

9.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Deduplication Software (9th)

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.5% compared to the previous year. The mindshare of Quantum DXi Series is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

Read full review

PascalSebat

Business Unit Manager Data Protection at Cncr Group

A scalable solution with Veeam and Vertias alliance

I am impressed with the tool's technical alliance with Veeam and Veritas. The product needs to improve performance while scaling out. It also needs to improve stability. I have been using the product since seven years. I would rate the product's stability a nine out of ten. I would rate the…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"The backup is the most valuable feature. It also makes storage very easy."

"The product provides instant and virtual standbys."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"The ROI is very good because of the speed of the backup."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

More Arcserve UDP pros

"While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substantial ongoing concerns. Regarding the overall performance, it has been consistently excellent."

"I am impressed with the tool's technical alliance with Veeam and Veritas."

Cons

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"The solution can improve by allowing older versions to support the latest version of the OS."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"The technical support of the product is an area of concern where improvements are required."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

More Arcserve UDP cons

"Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any recent updates. It's possible that the new version of the DXI service incorporates improvements in the GUI, but I cannot confirm. While there is room for improvement in the current GUI, it remains a relatively minor issue. Overall, the system is comprehensive, covering aspects such as reports on latency and networking, leaving little room for additional enhancements in those areas."

"The product needs to improve performance while scaling out. It also needs to improve stability."

Pricing and Cost Advice

"The pricing is moderate."

"I feel that the product is fairly priced."

"Pricing is most likely comparable."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The solution is very expensive."

More Arcserve UDP pricing and cost advice

"I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and structure."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Non Profit

10%

Government

Financial Services Firm

33%

Computer Software Company

13%

Manufacturing Company

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What do you like most about Quantum DXi Series?

While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substanti...

See all answers

What needs improvement with Quantum DXi Series?

Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any ...

See all answers

What is your experience regarding pricing and costs for Quantum DXi Series?

I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and str...

See all answers

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Product Reports

Buyer's Guide

Arcserve UDP

April 2025

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

April 2025

Download Quantum DXi Series product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

DXi Series, Quantum DX

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Quantum's DXi series deduplication solutions provides patented variable-length deduplication that not only reduces disk usage and capital expenditures, but also enables efficient data movement across the WAN to other sites and to the cloud.

Quantum

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Nihon Unisys, Nikoyo China

Buyer's Guide

Arcserve UDP vs. Quantum DXi Series

April 2025

Free Report: Arcserve UDP vs. Quantum DXi Series

Find out what your peers are saying about Arcserve UDP vs. Quantum DXi Series and other solutions. Updated: April 2025.

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