IBM ProtectTIER and Arcserve UDP are both prominent data protection and recovery solutions. Arcserve UDP seems to have the upper hand due to its comprehensive data management features.
Features: Users find IBM ProtectTIER’s deduplication and replication capabilities valuable, allowing efficient storage management. Arcserve UDP garners appreciation for its all-in-one infrastructure including backup, replication, and disaster recovery features. Arcserve UDP’s breadth of features stands out, providing a more versatile solution.
Room for Improvement: IBM ProtectTIER feedback highlights a need for better integration with cloud services and user documentation. Arcserve UDP users mention the need for improvements in job monitoring and support responsiveness. The main differences lie in IBM’s cloud integration enhancements needed versus Arcserve’s operational monitoring.
Ease of Deployment and Customer Service: IBM ProtectTIER users report a relatively straightforward deployment process but occasionally cite customer service inefficiencies. Arcserve UDP is noted for its smooth deployment experience and reliable customer support. Arcserve UDP’s customer service and deployment ease give it an advantage.
Pricing and ROI: IBM ProtectTIER users express satisfaction with the product’s return on investment despite the initial setup costs being slightly higher. Arcserve UDP is viewed favorably for its cost-effectiveness and impressive ROI. Arcserve UDP is perceived to deliver better overall value at a competitive price point.
| Product | Market Share (%) |
|---|---|
| Arcserve UDP | 1.1% |
| IBM ProtectTIER | 0.3% |
| Other | 98.6% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
IBM TS7650G ProtecTIER Deduplication Gateway is designed to meet the disk-based data protection needs of the enterprise data center while enabling significant infrastructure cost reductions. The solution offers industry-leading inline deduplication performance and scalability up to 1 petabyte (PB) of physical storage capacity per system, and can provide up to 25 PB or more backup storage capacity. Combined with IBM or third-party storage, TS7650G ProtecTIER Deduplication Gateway provides a powerful disk-based repository to improve the performance, retention and availability of backup and archive data in a small footprint for energy and cost efficiency.
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