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AppRiver Email Security vs IceWarp comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppRiver Email Security
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
Email Security (38th)
IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (8th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. AppRiver Email Security is designed for Email Security and holds a mindshare of 0.7%, down 0.8% compared to last year.
IceWarp, on the other hand, focuses on Email Applications, holds 4.6% mindshare, down 5.2% since last year.
Email Security Mindshare Distribution
ProductMindshare (%)
AppRiver Email Security0.7%
Proofpoint Email Protection5.9%
Microsoft Defender for Office 3655.2%
Other88.2%
Email Security
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp4.6%
Google Workspace16.6%
Amazon WorkMail10.4%
Other68.4%
Email Applications
 

Featured Reviews

John Zupancic - PeerSpot reviewer
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Pricing that is competitive, excellent technical support, and email security
They do a better job of distinguishing between what's real and what's not than most of the other solutions we've tried. They are very easy to use. We don't have as many problems with email security. They have some areas that could be improved. For example, we also use Zix email Encryption for email encryption, which was clunky and could be improved, but the email security itself has been excellent.
AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They do a better job of distinguishing between what's real and what's not than most of the other solutions we've tried."
"They are very easy to use."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"An effective, functional, very good tool for controlling resources at a low cost."
"It has great communication capabilities for team chatting and web conferences."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"As the license of our company is very affordable per year and per user, and considering the almost-zero administration needs, I would say that the cost is returned in the first three months, compared to other solutions."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"With all of the features that are available for the users included with the license, it is reasonably priced."
"It's scalable and stable."
"IceWarp offers very extended cross-platform communication solutions."
 

Cons

"Email security checks contain a small number of false positives."
"Technical support is no longer as good as it once was."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"There are some feature improvements possible the way we use it as a hosting provider, but for most we currently have workarounds."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Support is not good and it is challenging to receive a timely response."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"The Exchange compatibility mode is rather limited."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
 

Pricing and Cost Advice

"They're fairly inexpensive, but they're right in the ballpark of most of the other online products like that."
"I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible."
"Our licensing is on a yearly basis. There were no additional costs."
"Pricing and licensing is very competitive and in some cases, cheap."
"The solution is priced well."
"I would rate the pricing and eight out of ten."
"The solution is inexpensive which is its main benefit."
"It is definitely one of the lowest price solutions."
"Costs far less than other solutions."
"The license is based on the number of users."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
11%
Outsourcing Company
11%
Retailer
9%
Comms Service Provider
15%
Manufacturing Company
13%
Outsourcing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What is your primary use case for IceWarp?
We managed approximately one thousand user accounts with IceWarp for company communications. We utilized features such as smart attachments and document solutions. Our setup was primarily on-premis...
 

Also Known As

AppRiver Advanced Email Security
No data available
 

Overview

 

Sample Customers

IHMC
Marriott, Toyota, Sony, Wendy's, Canon
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: August 2026.
913,806 professionals have used our research since 2012.