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Appian RPA vs Blue Prism Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
No ranking in other categories
Appian RPA
Ranking in Robotic Process Automation (RPA)
15th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Process Automation (24th)
Blue Prism Cloud
Ranking in Robotic Process Automation (RPA)
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.9%, up from 1.0% compared to the previous year. The mindshare of Appian RPA is 0.6%, up from 0.2% compared to the previous year. The mindshare of Blue Prism Cloud is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Kunal Sharda - PeerSpot reviewer
Partnering with comprehensive automation for increased efficiency
The best feature of Appian RPA is that it is highly integrated into the Appian platform itself. It is very easy to configure that in the end-to-end Appian automation solution. The second notable feature is that Appian RPA gives you a lot of flexibility in terms of how you want to design the robotic tasks. It has a very detailed orchestration console which provides details about the entire runtime and the logs of Appian RPA where you can find in detail what the robot did on the virtual machine. Appian provides dashboards where users or admins can log in and see how the robots are performing various robotic tasks. It is very detailed and gives substantial insight into how Appian RPA is functioning or is operational. It also lets you drill down into specific details at each task level.
PARTH DAVE - PeerSpot reviewer
A reliable and easy-to-use tool that reduces the code development time by a month
It works really well with systems like SAP. There is no latency in the product. It also works as a cloud-based CoE. It can be used for orchestration and deciphering documents. The tool is very easy to use. It is a low-code and no-code solution. It reduces the code development time by a month. It is a very productive and powerful tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automate increases efficiency and eliminates errors during documentation and invoicing processes."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"I would rate the technical support as a nine out of ten because it is quite fast and courteous."
"The pricing is excellent. I would give them perfect marks in that regard."
"I would recommend Automate because it has made my work much easier."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"I find the ease of use from a programming perspective very valuable."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The best feature of Appian RPA is that it is highly integrated into the Appian platform itself and is very easy to configure in the end-to-end Appian automation solution."
"Appian RPA is super easy to use, offering low code, no code capabilities."
"There is no latency in the product."
"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."
"Blue Prism Cloud is an easy to access and user-friendly solution."
"The corporate leverage is better with Blue Prism. They just present better in a large corporation. It's easier to sell suits and ties than it is sneakers and jeans in financial institutions. That's not really about the application per se; it's the perception."
"Its AI features allow customers to find specific documents via an index."
"It's easy to use, the interface, the the the the queries is which we use. It's user friendly."
"The most valuable feature is the ability to write custom code."
"It provides good, clean data that enhances our AI initiatives."
 

Cons

"There is a lack of good development for artificial intelligence, such as machine learning."
"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."
"The solution has a very weak knowledge base."
"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"The OCR for Hebrew text needs to be improved."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"There are many competitive products in the market right now, for example, UiPath and Automation Anywhere. These competitive products are now coming up with features which Appian RPA currently does not have."
"There are not any areas that need improvement off the top of my head."
"Blue Prism could be more efficient in its resource use. Having one LPR agent per virtual machine wastes resources. If we could execute many applications at the same time, it would improve and optimize the resource used."
"Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath."
"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."
"The cost is a bit high. Other tools are much cheaper."
"The version control could be improved and made consistent. There is a discrepancy between the versions on premise and the cloud versions."
"The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls."
"They should work on the solution's pricing."
"The solution is unable to read some UI components in legacy systems."
 

Pricing and Cost Advice

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"It comes with a package that costs approximately $20,000 USD per year."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
Information not available
"I would rate the pricing a five out of ten, with one being cheap and ten being expensive."
"Blue Prism Cloud's cost is very high."
"The price is very competitive when you are comparing to other providers."
"The licensing of the solution is on a subscription-based model and costs around 4,999 for one bot's license. If someone wants to increase the number of bots you want from Blue Prism, then they provide a discount."
"I rate the platform’s pricing a seven out of ten."
"The pricing is fine."
"When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share."
"I am not sure how we are set up today, but I recall we had an annual License."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
6%
Financial Services Firm
19%
Insurance Company
15%
Computer Software Company
8%
Manufacturing Company
8%
Computer Software Company
12%
Manufacturing Company
10%
Educational Organization
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
What is your experience regarding pricing and costs for Appian RPA?
I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we ...
What needs improvement with Appian RPA?
There are many competitive products in the market right now, for example, UiPath and Automation Anywhere. These compe...
What is your primary use case for Appian RPA?
Clients use the Appian RPA solution whenever they have manual tasks and want to automate them using robots. It is usu...
What do you like most about Blue Prism Cloud?
It's easy to use, the interface, the the the the queries is which we use. It's user friendly.
What is your experience regarding pricing and costs for Blue Prism Cloud?
If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It req...
What needs improvement with Blue Prism Cloud?
Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.
 

Also Known As

HelpSystems Automate, Automate
Jidoka RPA
Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
empark, talan, liverpool, ayesa, aeromexico, teknei
Cabot Credit Management, Hovis, Utilita
Find out what your peers are saying about Appian RPA vs. Blue Prism Cloud and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.