Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in API Management.
This iPaaS platform with CloudHub eliminates variable infrastructure-related costs and saves enterprises on connectivity and operations costs, as everything comes bundled from the MuleSoft side.
They are responsive and provide assistance even during production issues.
The customer service and support are cooperative and effective in providing insights and solutions during challenges.
In the past two years, I have been experiencing less assistance.
The technical support from Kong Gateway Enterprise would be rated about eight, as we missed local technical support.
Our enterprise pays for a special success program, which provides priority support.
They can be slow in addressing security vulnerabilities.
If bug fixing is required for downtimes or issues, we receive prompt support with alternative solutions or workarounds.
Adding extra Cassandra databases is complex.
The scalability of this solution would be rated about eight or nine.
Regarding availability, especially with iPaaS solutions, they guarantee 99.99%.
Apigee is stable, and we have had the system running on Apigee servers for more than four years without any stability issues.
There was an issue when trying to implement a request-reply pattern using JMS, which was not functioning as expected despite being documented.
Apigee only allows validation of transactions up to a four-hour period, which requires manual hovering over the date and time.
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability.
Apigee should also incorporate these capabilities, especially in the on-premises version.
Security is a major concern, especially with new security architecture coming into place.
More plugins for additional integrations would be helpful and openness for traditional development languages, such as .NET, because many enterprises are looking for .NET solutions or incorporating with .NET solutions.
Introducing features related to auto governance without manual effort would make the API Manager smarter and more efficient for enterprises with complex landscapes.
Managing the cost of MuleSoft, particularly the billing model based on the number of active cores/threads, has been challenging.
I see some gaps for improvement in MuleSoft API Manager.
Apigee is perceived as slightly costly compared to other tools in the market.
Apigee is high-priced, suitable for large enterprises where the benefit aligns with the cost.
Apigee is costlier compared to other solutions.
The major challenge they face is the high pricing, which has become notable especially since they transitioned from a VCore to a usage-based subscription.
The pricing is high, which is the biggest point where some customers are hesitant about adopting it.
The cost for using MuleSoft is approximately $500,000 USD per year.
It provides all the necessary capabilities for current technologies, enabling communication and translation between protocols, along with supporting stringent security features.
The features for API security have been significant with Apigee.
Apigee provides catalog management, onboarding of new customers, an API portal, and security features.
The most valuable features of Kong Gateway Enterprise are its seamless integration with Kubernetes and cloud, many plugins that can be incorporated in a solution, and its incorporation with low-code function systems.
Price is not a concern for us, but based on our experience working with financial institutions, maintainability and security are the primary concerns and areas they focus on.
MuleSoft's ability to connect to third-party monitoring platforms like AWS, Datadog, and Elastic makes operational analysis more efficient.
I am satisfied with combining all APIs in one place, and the monitoring capabilities in MuleSoft API Manager for all my APIs are useful for operational efficiency.
It also enables us to create additional layers of authentication, like integrating external providers for OAuth, within reduced timelines.
| Product | Mindshare (%) |
|---|---|
| Apigee | 8.1% |
| Kong Gateway Enterprise | 5.6% |
| MuleSoft API Manager | 4.4% |
| Other | 81.9% |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 9 |
| Large Enterprise | 65 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Large Enterprise | 20 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 5 |
| Large Enterprise | 44 |
Apigee is a platform for developing and managing APIs. Apigee offers an interface for your core services by wrapping them with a proxy layer which is then accessed by other developers. With Apigee, you can design and build APIs and then securely share their services and data without exposing any code.
Because app developers make HTTP requests to an API proxy rather than directly to your services, your services are separated from the developers. All the developer needs to know is the URL of the API proxy endpoint, necessary query parameters, authorization credentials (if they exist), and the response data format.
The API proxy isolates the app developer from your backend service. Therefore, you are free to change the service implementation if the public API remains consistent. By maintaining a consistent frontend API, existing client apps will continue to work regardless of changes on the backend.
Key capabilities of the Apigee API management platform include:
Reviews from Real Users:
Apigee stands out among its competitors for a number of reasons. Several major ones are its rich developer portal, its advanced analytics, and its central monitoring system.
Carlos R., a software architect at Caja Los Andes writes, “The central monitoring feature is the most valuable. It also provides security for the APIs and high availability for our use cases. Apigee is the best product in the industry in comparison to other API management solutions. It helps in fast development, which is a top point. It also supports a lot of industry standards and has excellent documentation.”
An associate vice president at a tech services company notes, “The analytics function and the developer portal are the two valuable features of Apigee. The analytics part is very good, and the developer portal is quite rich in features. The authentication mechanisms are quite easily built into Apigee, which is something that most of the other products have also now started supporting.”
Kong delivers a next generation API platform built for modern architectures. With a lightnight-fast, lightweight, and flexible core, Kong delivers sub-millisecond latency across all your services. Kong's is deployment-, vendor-, and pattern-agnostic, allowing you to run your services how you want, where you want, and with who you want - from baremetal to cloud, monolith to microservices, service mesh, and beyond.
Mulesoft API Manager is the portion of the Anypoint Platform that is used for the designing, building, managing, and publishing of APIs. Anypoint Platform uses Mule as its core runtime engine.
Mulesoft API Manager is an extremely versatile solution. It offers users the ability to deploy their APIs in a number of different settings. You can use API Manager on a public cloud, a private cloud, or a hybrid. Additionally, users can use the solution to manage their deployments with ease. A few clicks are all you need to alter your deployment.
Benefits of Mulesoft API Manager
Some of the benefits of using Mulesoft API Manager include:
Reviews from Real Users
Mulesoft API Manager is a highly effective piece of software whose purpose is to enable users to design, build, manage, and publish APIs. It stands out among its competitors for a number of reasons. Two major ones are the ease with which users can connect it to their applications and the high level of value that its support offers. It provides users with the ability to easily connect this solution with whatever program they need to join it with. Users can create connections without having to write code. It offers different types of support which ensure that users have a high level of understanding about the product and how to use it.
PeerSpot user Tolulope A., a technical lead specializing in integration and middleware at a financial services firm, notes the ease with which users can connect Mulesoft API Manager to their applications. He writes, “One good thing about MuleSoft is that they have a lot of connectors to those back-end applications. We don't really need to write code to be able to connect to a database or to connect with SAP. You just need credentials and the connectivity details. Most of the development of what we do is just drag and drop. They're able to connect with applications using standard connectors that are provided by ESB, by MuleSoft.”
The CEO & Co-Founder at a computer retailer notes the value of Mulesoft’s supporting documentation. They write, “The documentation is great; it is always up-to-date and well-presented. If any details are missing, then there is a blog available that contains a lot of details. There are also channels on YouTube to help you better understand the solution and what some of the processes look like.”
