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This iPaaS platform with CloudHub eliminates variable infrastructure-related costs and saves enterprises on connectivity and operations costs, as everything comes bundled from the MuleSoft side.
They are responsive and provide assistance even during production issues.
The customer service and support are cooperative and effective in providing insights and solutions during challenges.
In the past two years, I have been experiencing less assistance.
The technical support from Kong Gateway Enterprise would be rated about eight, as we missed local technical support.
Our enterprise pays for a special success program, which provides priority support.
They can be slow in addressing security vulnerabilities.
If bug fixing is required for downtimes or issues, we receive prompt support with alternative solutions or workarounds.
Adding extra Cassandra databases is complex.
The scalability of this solution would be rated about eight or nine.
Regarding availability, especially with iPaaS solutions, they guarantee 99.99%.
Apigee is stable, and we have had the system running on Apigee servers for more than four years without any stability issues.
There was an issue when trying to implement a request-reply pattern using JMS, which was not functioning as expected despite being documented.
Apigee only allows validation of transactions up to a four-hour period, which requires manual hovering over the date and time.
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability.
Apigee should also incorporate these capabilities, especially in the on-premises version.
Security is a major concern, especially with new security architecture coming into place.
More plugins for additional integrations would be helpful and openness for traditional development languages, such as .NET, because many enterprises are looking for .NET solutions or incorporating with .NET solutions.
Introducing features related to auto governance without manual effort would make the API Manager smarter and more efficient for enterprises with complex landscapes.
Managing the cost of MuleSoft, particularly the billing model based on the number of active cores/threads, has been challenging.
I see some gaps for improvement in MuleSoft API Manager.
Apigee is perceived as slightly costly compared to other tools in the market.
Apigee is high-priced, suitable for large enterprises where the benefit aligns with the cost.
Apigee is costlier compared to other solutions.
The major challenge they face is the high pricing, which has become notable especially since they transitioned from a VCore to a usage-based subscription.
The pricing is high, which is the biggest point where some customers are hesitant about adopting it.
The cost for using MuleSoft is approximately $500,000 USD per year.
It provides all the necessary capabilities for current technologies, enabling communication and translation between protocols, along with supporting stringent security features.
The features for API security have been significant with Apigee.
Apigee provides catalog management, onboarding of new customers, an API portal, and security features.
The most valuable features of Kong Gateway Enterprise are its seamless integration with Kubernetes and cloud, many plugins that can be incorporated in a solution, and its incorporation with low-code function systems.
Price is not a concern for us, but based on our experience working with financial institutions, maintainability and security are the primary concerns and areas they focus on.
MuleSoft's ability to connect to third-party monitoring platforms like AWS, Datadog, and Elastic makes operational analysis more efficient.
I am satisfied with combining all APIs in one place, and the monitoring capabilities in MuleSoft API Manager for all my APIs are useful for operational efficiency.
It also enables us to create additional layers of authentication, like integrating external providers for OAuth, within reduced timelines.
| Product | Mindshare (%) |
|---|---|
| Apigee | 7.1% |
| MuleSoft API Manager | 4.4% |
| Kong Gateway Enterprise | 4.6% |
| Other | 83.9% |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 9 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Large Enterprise | 20 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 5 |
| Large Enterprise | 44 |
Apigee offers API management, analytics, and developer portals with robust security, scalability, and flexibility. Its hybrid deployment ensures data privacy, while analytics tools support insightful decision-making, making it suitable for organizations seeking comprehensive API solutions.
Apigee provides a seamless platform for managing APIs, integrating external and internal applications. It serves as an API gateway, featuring robust security and scalability, supporting OAuth and rate-limiting policies. Organizations appreciate its ease of use, integration capabilities, and documented resources. The hybrid deployment model ensures private data remains on-premise, while the orchestration layer increases security. With a drag-and-drop interface and customization options, policy management becomes straightforward. Its analytics and monitoring tools offer insights into traffic patterns and API performance. However, users desire improvements in role-based access, code versioning integration, and traffic handling. Suggestions include enhanced security, support, automation, and a more flexible pricing model.
What are Apigee's Key Features?In industries like finance, healthcare, and telecommunications, Apigee is extensively used for developing proxies, implementing security protocols, and managing APIs. Organizations leverage its capabilities to facilitate seamless API interactions, fostering developer onboarding and API customization. The platform supports API gateways for enhanced security, scalability, and insights, proving crucial for managing extensive application networks.
Kong Gateway Enterprise is an advanced API management platform offering seamless integration, robust security features, and flexible deployment options for modern enterprises needing efficient API handling.
Kong Gateway Enterprise stands out with its plugin-based network services and ease of implementation in Kubernetes environments. It delivers robust API governance, impressive rate limiting, and customization with Lua scripts. Enhanced with high-performance handling and AI-driven functionality, it supports efficient API monetization. It also ensures competitive pricing, scalability, and strong community support.
What are the key features of Kong Gateway Enterprise?Organizations across finance, IoT, manufacturing, and e-commerce sectors implement Kong Gateway Enterprise to streamline microservices deployment and integration. It manages API security and traffic while providing observability and scalability. The platform enables integration with IDPs and other systems, securing extensive API ecosystems.
MuleSoft API Manager offers a user-friendly platform with comprehensive integration capabilities, strong security, and scalable architecture. It's designed to streamline API management and development processes through robust analytics and a rich interface.
MuleSoft API Manager stands out with its lightweight design, offering extensive connector libraries and ease of applying policies via drag-and-drop functionality. Its robust analytics enhance operational efficiency. Users can implement custom policies, benefit from advanced integration needs like OAuth authentication, and manage extensive API inventories. While facing challenges like high costs and complex upgrades, MuleSoft API Manager is vital for managing APIs across sectors, supporting data exchange between systems such as SAP and Salesforce, and modernizing legacy systems.
What are the standout features of MuleSoft API Manager?MuleSoft API Manager is widely implemented in sectors seeking to integrate services like SAP and Salesforce quickly and securely. Its use in automating processes and enhancing API governance makes it a go-to API gateway. Organizations rely on it to modernize systems and manage interconnectivity, facilitating traffic control and robust policy management.
