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AnyDesk vs NinjaOne comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
356
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AnyDesk
Ranking in Remote Access
14th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Remote Access
8th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (10th), Server Monitoring (3rd), IT Service Management (ITSM) (7th), Vulnerability Management (18th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. The mindshare of AnyDesk is 1.9%, down from 2.6% compared to the previous year. The mindshare of NinjaOne is 2.4%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune7.1%
NinjaOne2.4%
AnyDesk1.9%
Other88.6%
Remote Access
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Justus Gisemba - PeerSpot reviewer
Senior Developer at Minisoft
Remote support has reduced client visits and saves us significant time and costs
The best features that AnyDesk offers in my experience are the remote control and remote access. Those features are valuable to me because of the ease in how you connect remotely without necessarily installing AnyDesk on your computer. You just download the application, open it, and it gives you your address. You share this with your colleague or client, and then in just one click you are connected. Another feature I appreciate about AnyDesk is security. If you are trying to do something that requires administrator rights of the computer that you are working on, it will alert you and request that the person on the other end accept the operation that you are doing. That security feature is excellent. AnyDesk has positively impacted my organization by helping us provide timely help to our clients. This reduces costs because we do not have to travel to the client to help them. I can connect remotely and help someone in a timely manner. I can share a specific outcome where, now that we have more than one hundred clients that we help, I estimate we have saved more than one hundred thousand dollars.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that we can implement conditional access."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"It is a wonderful product; I would advise others to go for it because it is definitely helpful for an enterprise and has been improving constantly."
"Microsoft Intune has positively impacted my organization by providing many benefits."
"The security compliance capabilities make it widely adopted across organizations."
"I would rate the stability of Microsoft Intune nine out of ten."
"AnyDesk has positively impacted my organization by helping us provide timely help to our clients, reducing costs because we do not have to travel, and with more than one hundred clients I estimate we have saved more than one hundred thousand dollars."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool; we are able to open up a command line or a PowerShell session remotely without having to disrupt the user, and for workstation servers we have event logs, performance monitoring, system changes, software deployment, patch management, and the ability to push scripts, all through a very simple web interface with pretty good security and a more capable mobile app that allows you to see major critical alerts immediately."
"The most valuable feature we have found currently is probably patch management."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The tool's most valuable feature is third-party application updates."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"The installation is easy, it only took two minutes."
"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."
 

Cons

"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"Microsoft documentation is a bit hard to get around, so having more control over devices would be good."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"Most of the customers in the business do not use Intune because it doesn't support that much policy for Android."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"I would like to see better integration with Microsoft."
"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"An improvement I would like to see for AnyDesk is that the free package has quite a limitation that comes with many advertisements once you exhaust the number of connections."
"The one feature that I believe needs improvement is the software patching."
"NinjaOne's pricing and user interface needs improvement."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"Lacks sufficient integrations with other PSAs."
"The graphical user interface could be improved."
"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."
"The solution could improve by optimizing the internet connection being used."
"NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity."
 

Pricing and Cost Advice

"The pricing needs improvement."
"The price is very reasonable."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"The price could be better."
"For organizations that are a Microsoft shop, the pricing is compelling."
"Microsoft's licensing is more flexible and adaptive than its competitors."
Information not available
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"We currently pay $1.20 per device on a monthly basis."
"The product's pricing depends on the number of PCs or devices."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"Its pricing is great."
"NinjaRMM uses a subscription model."
"We got a pretty good deal. It was fairly affordable."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
University
11%
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
9%
Computer Software Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business151
Midsize Enterprise60
Large Enterprise177
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for AnyDesk?
My experience with pricing, setup cost, and licensing for AnyDesk is that it is affordable.
What needs improvement with AnyDesk?
An improvement I would like to see for AnyDesk is that the free package has quite a limitation that comes with many a...
What is your primary use case for AnyDesk?
My main use case for AnyDesk is remote access to help clients remotely. A specific example of when I used AnyDesk to ...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across...
 

Comparisons

 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Status Pros, Mitchell and Company
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: May 2026.
893,221 professionals have used our research since 2012.