"The solution is stable, we have not had any glitches or problems."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"For automating mundane activities, I can recommend WorkFusion."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"The initial setup is very quick."
"The OCR was quite stable and flexible."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"It is stable and scalable."
"Provides valuable tools working in integration with RPA tools."
"The pricing of the solution is quite good."
"The most valuable features are workflow and process automation."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."
"The solution is not user-friendly, this is something they should improve."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
"The solution should come with language customization, which would simplify its use for our customers."
"The solution could use some AI integrated features."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"The process discovery could be a bit better."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"The product needs more AI capabilities."
"The interface could be better from a usability standpoint."
"Exception handling needs to be improved."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
Another Monday is ranked 22nd in Robotic Process Automation (RPA) with 1 review while Kofax RPA is ranked 11th in Robotic Process Automation (RPA) with 7 reviews. Another Monday is rated 9.0, while Kofax RPA is rated 7.4. The top reviewer of Another Monday writes "A scalable solution which is easy to install and use". On the other hand, the top reviewer of Kofax RPA writes "Stable, scalable, and provides flexibility to use already-developed components, but its documentation is not widely available and it needs a feature similar to Discovery Bot". Another Monday is most compared with UiPath and Microsoft Power Automate, whereas Kofax RPA is most compared with UiPath, ABBYY FlexiCapture, Blue Prism, Microsoft Power Automate and Automation Anywhere (AA).
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