

Find out in this report how the two AI Customer Experience Personalization solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
I have seen a return on investment with Amplitude, saving about 120 man hours per month for a specific report that needs to be created.
It has saved us a lot of time since I can see the analysis as quickly as possible in the dashboard, resulting in significant time and money saved.
If you imagine you have 1,000 computers to protect, if any harm happened to these 1,000 computers, that is an ROI because it would damage our assets, affect our environment, and impact the budget as well.
You can pursue answers whichever way you would prefer through the normal support routes or you can source it from the community that they offer on Slack.
There could be live chat support for different types of charges or solutions that would be more helpful.
Amplitude customer support is responsive.
The customer support is very proactive, helpful, and knowledgeable.
I would rate their technical support as a 9 because I am actually working with a reseller in South Africa who is amazing and helps me a lot.
Amplitude's scalability is fine; I have millions of active users, tens of millions, with high throughput, and it performs great.
Amplitude is very scalable, considering that we do not have to do any manual work ourselves.
Amplitude is quite scalable.
Jamf Protect is very scalable, enabling me to manage a large number of devices seamlessly and easily.
I believe Jamf Protect's scalability is effective because we have been using it in our organization since the start, and our numbers have recently risen by a large amount, so we are still using it.
I did not notice any delays or issues with Amplitude's performance and speed when handling large datasets.
In the alpha phase, we found out that it was taking twenty to thirty percent of CPU usage, and in some of the Macs, it was taking even more than seventy percent of CPU usage.
Jamf Protect is very stable, and I have not seen any downtime.
Support could be improved. Sometimes I need to create a ticket and communicate with one of their advisors via email.
Longer form time series analysis seems nearly impossible to do on this platform.
Reconciling clickstream data with Databricks or other AWS systems could help analysts spend less time verifying the accuracy of both sources, which would be really helpful.
If they could be flagged the moment I visit them, that would be great because I would know exactly which website was causing the warnings.
Expanding out-of-the-box support for additional SIEMs.
I just want them to streamline everything into Jamf Pro so I can use one portal for everything rather than going to three or four different portals.
Pricing is often egregiously high, and the company has changed billing models on us once already.
We are using a free version and would upgrade to a paid version if it were cheaper.
Amplitude's pricing is good and not overpriced; it is fair for the amount of data we are extracting and the analysis we perform.
Jamf Protect includes a number of features that other EDR solutions charge additional fees for, such as compliance and device control.
There's no increase, but I still know the price is high, and it's worth the investment.
Based on Amplitude charts and outcomes, our product team takes decisions, so it has improved decision-making.
Amplitude has positively impacted my organization as it allows us to make decisions based on data and iterate faster.
Collaboration was a significant part. What improves collaboration is the self-serve functionality, which was a big deal for PMs to have access to just that data and also the base layer of how that data is structured, which connects to clicks that every report refers to.
I assess Jamf Protect's endpoint telemetry data as enhancing our threat detection process a lot because without Jamf Protect, we would be unsafe at all.
I can think of having a general sense that Jamf Protect makes me and my team feel more secure because I have not noticed or seen any security-related breaches with me or with any of my other colleagues.
Jamf Protect offers good telemetry and auditing capabilities.
| Product | Mindshare (%) |
|---|---|
| Amplitude | 1.0% |
| Jamf Protect | 0.5% |
| Other | 98.5% |


| Company Size | Count |
|---|---|
| Small Business | 2 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 12 |
Amplitude is a digital analytics platform that empowers businesses to understand and optimize customer experiences. It offers real-time insights into user behavior, helping companies identify patterns, measure engagement, and build data-driven strategies to improve their products and increase customer satisfaction.
This platform provides comprehensive analytics, combining data science and machine learning to help teams visualize trends and predict user needs. It integrates seamlessly with various data sources, making it easy to analyze customer journeys, track user interactions, and understand how features contribute to business goals. It also supports cohort analysis to group users based on behaviors, aiding personalized product improvements.
Key features include:
Benefits of using Amplitude include the ability to improve customer retention by understanding key engagement drivers, increase conversion rates through optimized funnels, and refine user experiences with more accurate segmentation. This leads to increased ROI as teams can focus on the most impactful improvements.
Amplitude is valuable across various sectors like e-commerce, fintech, and SaaS. It helps e-commerce teams refine product recommendations, fintech companies assess user acquisition strategies, and SaaS firms personalize onboarding experiences.
Pricing is tailored based on usage and features, offering free, growth, and enterprise plans. Customer support includes comprehensive documentation, a knowledge base, and expert guidance for setup, data management, and strategic analysis.
In summary, Amplitude helps businesses analyze and optimize digital user experiences to enhance engagement, conversion, and retention through a robust suite of analytical tools.
Jamf Protect provides comprehensive security for Apple devices, aiding in malware protection, threat prevention, CIS benchmarks, and USB blockages while supporting local accounts and password sync.
Designed for managing Apple devices, Jamf Protect offers robust security features, such as malware detection and prevention, unauthorized data transfer blocks, and enhanced security profiles. It allows seamless deployment and upgrades of applications, coupled with efficient endpoint management. The tool ensures zero performance impact while providing real-time notifications for password updates and comprehensive data protection across all Mac OS versions.
What are Jamf Protect's most notable features?Industries such as education, healthcare, and finance leverage Jamf Protect to maintain stringent security standards, streamline application deployment, and ensure devices meet compliance requirements. They benefit from real-time threat alerts, comprehensive data protection, and zero-touch integration, enhancing overall operational efficiency.
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