Amazon WorkDocs vs OpenText Content Management comparison

Amazon Web Services (AWS) and OpenText are both solutions in the Content Collaboration Platforms category. Amazon Web Services (AWS) is ranked #8 with an average rating of 8.0, while OpenText is ranked #12 with an average rating of 9.0. Amazon Web Services (AWS) holds a 4.4% mindshare in CCP, compared to OpenText’s 2.8% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 96% of OpenText users who would recommend it.

Amazon WorkDocs

Read 2 Amazon WorkDocs reviews

1,685 Views
1,213 Comparison Views

100% willing to recommend

OpenText Content Management

Read 22 OpenText Content Management reviews

3,670 Views
404 Comparison Views

96% willing to recommend

Amazon WorkDocs

OpenText Content Management

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Executive SummaryUpdated on Dec 28, 2025

Amazon WorkDocs and OpenText Content Management are competing products in the document management space. Amazon WorkDocs has the upper hand in terms of pricing and support services, but OpenText Content Management is superior with its comprehensive feature set.

Features: Amazon WorkDocs offers collaboration tools, seamless integration with AWS, and real-time editing capabilities. OpenText Content Management provides extensive document management features, advanced security options, and compliance support, crucial for organizations needing detailed solutions.

Ease of Deployment and Customer Service: Amazon WorkDocs benefits from quick deployment due to AWS's vast infrastructure. Its customer service is noted for responsiveness. OpenText Content Management, while more complex to deploy, provides comprehensive support services for enterprise-level needs and system integration.

Pricing and ROI: Amazon WorkDocs offers cost-effective solutions with low initial setup costs, giving substantial ROI for basic document management. OpenText Content Management has a higher setup cost but delivers substantial ROI through advanced features, appealing to enterprises valuing long-term reliability.

To learn more, read our detailed Amazon WorkDocs vs. OpenText Content Management Report (Updated: December 2025).

Buyer's Guide

Amazon WorkDocs vs. OpenText Content Management

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon WorkDocs

Ranking in Content Collaboration Platforms

8th

Average Rating

8.0

Reviews Sentiment

2.1

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Content Management

Ranking in Content Collaboration Platforms

12th

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Enterprise Content Management (4th)

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 4.4%, down from 13.5% compared to the previous year. The mindshare of OpenText Content Management is 2.8%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Amazon WorkDocs	4.4%
OpenText Content Management	2.8%
Other	92.8%

Content Collaboration Platforms

Featured Reviews

reviewer1212129

Senior Software Engineer at a tech vendor with 501-1,000 employees

Collaboration works seamlessly and automation supports efficient file sharing

I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.

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Alejandro Stromer

Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL

Has provided deep integration with business applications and supported full content lifecycle management

OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is great for inviting and sharing documents with other users."

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."

"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."

"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."

"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."

"The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability."

"OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application."

"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."

"Most of our customers are very fond of the upgraded smart user interface."

"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."

Cons

"I had a very bitter experience with their mobile app."

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."

"OpenText Extended ECM's user interface could be improved."

"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."

"The initial setup can get really complicated, and it takes time."

"We had some issues with scalability in the production. So, I would rate it a five out of ten."

"The response time is not effective, and the staff lacks adequate knowledge."

"The solution needs to improve the user interface."

"Pricing could be improved and the stability or the performance needs improvement, which is very important."

"A dashboard with information would be nice to see."

Pricing and Cost Advice

"It's cheaper compared to similar products available"

"The tool's pricing is confusing to the end customer."

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

"The total cost of the product will vary on the capabilities required"

"Both Open Text ECM and IBM File share are expensive."

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"The solution is expensive."

More OpenText Content Management pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

Manufacturing Company

Educational Organization

Computer Software Company

Government

13%

Manufacturing Company

11%

Financial Services Firm

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	4
Large Enterprise	11

Questions from the Community

What needs improvement with Amazon WorkDocs?

Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...

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What is your primary use case for Amazon WorkDocs?

We use Amazon WorkDocs for file sharing at our workplace.

See all answers

What advice do you have for others considering Amazon WorkDocs?

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What is your experience regarding pricing and costs for OpenText Content Suite Platform?

OpenText Content Management has changed the licensing concept to one license that includes all features. Although this may make the final license price a little higher in the market, considering al...

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What needs improvement with OpenText Content Suite Platform?

There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define and extend the solution with different metadata. Another important aspect is th...

See all answers

What is your primary use case for OpenText Content Suite Platform?

We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions, with OpenText Content Management solution related to SAP platforms.

See all answers

Comparisons

SharePoint vs Amazon WorkDocs

Compared 26% of the time

Microsoft Office SharePoint Server vs Amazon WorkDocs

Compared 19% of the time

Dropbox Business - Enterprise vs Amazon WorkDocs

Compared 12% of the time

Google Workspace vs Amazon WorkDocs

Compared 11% of the time

Microsoft OneDrive for Business vs Amazon WorkDocs

Compared 8% of the time

More Amazon WorkDocs Competitors

SharePoint vs OpenText Content Management

Compared 12% of the time

Alfresco vs OpenText Content Management

Compared 11% of the time

IBM FileNet vs OpenText Content Management

Compared 10% of the time

Hyland OnBase vs OpenText Content Management

Compared 9% of the time

OpenText Documentum Content Management vs OpenText Content Management

Compared 8% of the time

More OpenText Content Management Competitors

Product Reports

Buyer's Guide

Content Collaboration Platforms

December 2025

Download Amazon WorkDocs product report

Buyer's Guide

OpenText Content Management

January 2026

Download OpenText Content Management product report

Also Known As

No data available

OpenText Content Suite Platform, OpenText Core Share

Overview

Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service. With Amazon WorkDocs, you can easily create, edit, and share content, and because it’s stored centrally on AWS, access it from anywhere on any device. Amazon WorkDocs makes it easy to collaborate with others, and lets you easily share content, provide rich feedback, and collaboratively edit documents. You can use Amazon WorkDocs to retire legacy file share infrastructure by moving file shares to the cloud. Amazon WorkDocs lets you integrate with your existing systems, and offers a rich API so that you can develop your own content-rich applications. Amazon WorkDocs is built on AWS, where your content is secured on the world's largest cloud infrastructure.

With Amazon WorkDocs, there are no upfront fees or commitments. You pay only for active user accounts, and the storage you use. Amazon WorkDocs provides a 30-day free trial with 1 TB of storage per user for up to 50 users.

Amazon Web Services (AWS)

OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.

OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.

What key features define OpenText Content Management?

Powerful Search Functionality: Delivers rapid, accurate search results across content repositories.
Extensive Integration: Seamlessly integrates with SAP and other applications for enhanced workflow management.
Enhanced Security Systems: Advanced security measures and permission systems protect sensitive data.
Metadata for Document Categorization: Organizes documents efficiently with metadata tagging.
Customizable Workflows: Adaptable workflow options cater to diverse organizational needs.
Collaboration Tools: Boosts team productivity through efficient document management and tagging capabilities.
WebReports and Retention: Offers robust reporting and records retention to maintain compliance.

What benefits and ROI can users expect?

Improved Productivity: Streamlined collaboration tools enhance team efficiency.
Regulatory Compliance: Comprehensive retention management ensures adherence to policies.
Enhanced Security: Advanced protective measures secure critical information.
Seamless Integration: Consolidates data flow and operational processes.
Efficient Document Management: Lifecycle management improves organization and retrieval time.

OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.

OpenText

Sample Customers

Delhivery

ATCO Australia, MSIG Asia, Orica, Salt River Project

Buyer's Guide

Amazon WorkDocs vs. OpenText Content Management

December 2025

Free Report: Amazon WorkDocs vs. OpenText Content Management

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