

eG Enterprise and Amazon OpenSearch Service compete in the infrastructure and monitoring category. Amazon OpenSearch Service has the upper hand due to its robust analytics and scalability.
Features: eG Enterprise provides comprehensive monitoring capabilities with deep visibility into environments like Citrix, strong diagnostics, and AI automation features. Amazon OpenSearch Service offers robust search functionalities, easy integration with multiple tools, managed infrastructure, adaptability, and the ability to handle large datasets with powerful analytics.
Room for Improvement: eG Enterprise could improve its pricing flexibility, interfaces, and customization options, and enhance its management dashboard and IPM integration. Amazon OpenSearch Service could improve configuration ease, pricing structure, and built-in alerting mechanisms, with users highlighting challenges in configurations and data handling.
Ease of Deployment and Customer Service: eG Enterprise is primarily on-premises with excellent, proactive technical support focused on customer satisfaction. Amazon OpenSearch Service is flexible with cloud deployment options and offers reliable support, although faster response times and more comprehensive documentation would be beneficial.
Pricing and ROI: eG Enterprise is more affordable, offering licensing flexibility and high ROI by reducing service requests and operational costs. Amazon OpenSearch Service operates on a pay-as-you-use model, which can be costly for large-scale data handling. It provides significant ROI for full capability utilization but has a higher cost compared to self-managed solutions.
| Product | Market Share (%) |
|---|---|
| Amazon OpenSearch Service | 1.6% |
| eG Enterprise | 0.6% |
| Other | 97.8% |


| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
Amazon OpenSearch Service provides scalable and reliable search capabilities with efficient data processing, supporting easy domain configuration and integration with numerous systems for enhanced performance.
Amazon OpenSearch Service offers advanced features for handling JSON, diverse search grammars, quick historical data retrieval, and ultra-warm storage. It also includes customizable dashboards and seamless tool integration for large enterprises. With its managed infrastructure, OpenSearch Service supports efficient system analysis and business analytics, improving overall performance and flexibility. Despite these features, areas like configuration complexity, lack of auto-scaling, and integration with Kibana require attention. Users seek enhanced documentation, better pricing options, and more flexible data handling. Desired improvements include default filters, mapping configuration, and alerting capabilities. Enhanced data visualization and Compute Optimizer Service integration are also recommended for future updates.
What features define Amazon OpenSearch Service?Amazon OpenSearch Service is utilized in various industries for log management, data storage, and search capabilities. It supports infrastructure and embedded management, analyzing logs from AWS Lambda, Kubernetes, and other services. Companies use it for application debugging, monitoring security and performance, and customer behavior analysis, integrating it with tools like DynamoDB and Snowflake for a cost-effective solution.
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.