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Amazon CloudWatch vs Grafana comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Amazon CloudWatch reduces monitoring costs, boosts operational efficiency, is vital for oversight, but not direct revenue, especially for small projects.
Sentiment score
6.0
Grafana improves ROI by enhancing data insights, streamlining operations, reducing AWS costs, and improving detection times with visual dashboards.
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
Digital Services & Engagement Senior Manager at AXA
I identified over-provisioned servers and reduced my AWS monthly bill by 15%, which is a significant saving in terms of costs.
System Engineer at a retailer with 10,001+ employees
 

Customer Service

Sentiment score
7.4
Amazon CloudWatch support is reliable, with varying response times and expertise based on support level, premium ensures faster help.
Sentiment score
6.7
Grafana's support is praised for efficiency, with users favoring community forums and benefiting from responsive customer service.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
Digital Services & Engagement Senior Manager at AXA
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
founder, ceo at Techrev Solutions Pvt Ltd
The technical support team is very helpful with complex PromQL troubleshooting.
System Engineer at a retailer with 10,001+ employees
My advice for people who are new to Grafana or considering it is to reach out to the community mainly, as that's the primary benefit of Grafana.
Sr. DevOps at a tech vendor with 1,001-5,000 employees
I do not use Grafana's support for technical issues because I have found solutions on Stack Overflow and ChatGPT helps me as well.
DevOps Team Lead at Kadabra
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch excels in scalability and performance, efficiently managing data and adapts quickly to diverse organizational needs.
Sentiment score
5.6
Grafana offers scalable performance for complex environments, though higher costs and configurations are needed for extensive deployments.
It is already there as a managed service from AWS.
Infrastructure Lead at Danat Fz LLC
Amazon CloudWatch's scalability is managed by AWS.
Digital Services & Engagement Senior Manager at AXA
It is highly scalable and built on a big data architecture capable of ingesting trillions of data points.
System Engineer at a retailer with 10,001+ employees
In terms of our company, the infrastructure is using two availability zones in AWS.
DevOps Team Lead at Kadabra
In assessing Grafana's scalability, we started noticing logs missing or metrics not syncing in time.
Sr. DevOps at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.1
Amazon CloudWatch is praised for its reliability and performance, though some note occasional data delays and slowness in low-capacity environments.
Sentiment score
7.8
Grafana is stable with reliable performance, minor backend challenges, and responsive visualization despite occasional integration and data source issues.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
Digital Services & Engagement Senior Manager at AXA
When something in their dashboard does not work, because it is open source, I am able to find all the relative combinations that people are having, making it much easier for me to fix.
DevOps Team Lead at Kadabra
Once you get to a higher load, you need to re-evaluate your architecture and put that into account.
Sr. DevOps at a tech vendor with 1,001-5,000 employees
Even when handling millions of data points, the visualization layer remains responsive.
System Engineer at a retailer with 10,001+ employees
 

Room For Improvement

Users seek better customization, visualization, and integration in CloudWatch, citing high costs, steep learning curve, and scalability challenges.
Grafana faces challenges in security, usability, customization, and integration, requiring improvements in features, cost management, and documentation.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
founder, ceo at Techrev Solutions Pvt Ltd
We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.
Infrastructure Lead at Danat Fz LLC
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
Senior Software Engineer at Carnera
It would be better if they made the technology easy to use without needing to read extensive documentation.
AWS Cloud Re-Start Program Specialist at Orange RDC (Congo)
Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs.
BI and Analytics Engineer at Sandvine Inc
I would want to see improvements, especially in the tracing part, where following different requests between different services could be more powerful.
Director of Engineering at a insurance company with 10,001+ employees
 

Setup Cost

Amazon CloudWatch pricing is variable, with costs ranging from $25 to $350, depending on usage and AWS service integration.
Enterprise users experience varied pricing with Grafana, from free open-source to paid licenses, influenced by metrics and features.
Overall, the pricing of Amazon CloudWatch is very expensive.
founder, ceo at Techrev Solutions Pvt Ltd
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
Digital Services & Engagement Senior Manager at AXA
In an enterprise setting, pricing is reasonable, as many customers use it.
Aplication Architect at Amazon
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it.
DevOps Team Lead at Kadabra
I purchased my Grafana Cloud subscription through the AWS Marketplace, which simplified my procurement process and allowed me to apply the cost towards my AWS committed spend.
System Engineer at a retailer with 10,001+ employees
 

Valuable Features

Amazon CloudWatch offers real-time data, AWS integration, efficient monitoring, user-friendly interface, and versatile dashboards for enhanced system performance.
Grafana is a popular, open-source tool known for customizable dashboards, integrations, real-time analysis, and extensive community support.
Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.
Digital Services & Engagement Senior Manager at AXA
If there is a CPU spike or system issues, we set alarms to notify us if the system is going down or not reachable.
Infrastructure Lead at Danat Fz LLC
I like its filtering capability and its ability to give the cyber engine insights.
Senior Software Engineer at Carnera
Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data.
Aplication Architect at Amazon
The fact that I can join data from my SQL database with metrics from Prometheus in the same table is a feature I have not found performed as well elsewhere.
System Engineer at a retailer with 10,001+ employees
Its alerting feature is effective because it allows me to set thresholds to send an email if a certain threshold is met.
BI and Analytics Engineer at Sandvine Inc
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
13th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
48
Ranking in other categories
Log Management (15th), Cloud Monitoring Software (11th)
Grafana
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
48
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.3%, down from 1.5% compared to the previous year. The mindshare of Grafana is 3.6%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Grafana3.6%
Amazon CloudWatch1.3%
Other95.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Azam S M - PeerSpot reviewer
Infrastructure Lead at Danat Fz LLC
Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Unified dashboards have empowered teams and have democratized real-time operational insights
Grafana's snapshot and dashboard sharing features are critical for our remote incident response. During production issues, I generate a public snapshot of a dashboard at a specific point and share the URL in our Slack war room so every engineer can see exactly what the metrics looked like when the error occurred. This helps significantly during the process of finding the root cause in those scenarios. The best features Grafana offers go beyond just pretty charts; it is an integration engine. The fact that I can join data from my SQL database with metrics from Prometheus in the same table is a feature I have not found performed as well elsewhere. My team uses this feature by comparing two different tables from the databases to show one single view, which Grafana is really helping with. In a visualized way, the charts can be displayed on one dashboard, allowing end users who are not familiar with these technical aspects to extract valuable data from it. Grafana has positively impacted our organization by democratizing data within our company. Before using Grafana, only developers could see the system health, but now our product managers and executives have their own high-level dashboards, which has improved cross-departmental transparency and alignment.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
10%
Transportation Company
8%
Financial Services Firm
19%
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise24
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise25
 

Questions from the Community

What needs improvement with Amazon CloudWatch?
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visual...
What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it. That is pretty much great for us.
What needs improvement with Grafana?
Grafana could be improved through enhancement of graphs and visualizations and providing more integrations. Grafana is going to start working with OpenTelemetry, which would be helpful to have the ...
 

Comparisons

 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Find out what your peers are saying about Amazon CloudWatch vs. Grafana and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.