Amazon CloudWatch vs Centreon comparison

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Amazon CloudWatch

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Executive SummaryUpdated on Feb 8, 2026

Centreon and Amazon CloudWatch compete in the monitoring solutions category. Amazon CloudWatch appears to have an advantage due to its seamless integration with AWS services and real-time analytics.

Features: Centreon provides flexible infrastructure monitoring, robust reporting, and custom dashboards, along with integration capabilities for third-party modules. Amazon CloudWatch offers seamless AWS integration with features like metrics, logs, alarms, and dashboards, emphasizing application insights.

Room for Improvement: Centreon could enhance customization, 3D mapping functionalities, discovery solutions, and API functionalities. Amazon CloudWatch could improve its user interface customization, ease of integration with third-party tools, and logging features, with a need for a better pricing model.

Ease of Deployment and Customer Service: Centreon is mainly deployed on-premises with hybrid cloud support, but lacks 24/7 customer service. Amazon CloudWatch operates effectively on public and hybrid clouds, providing robust AWS-native support, but its third-party integration could be improved.

Pricing and ROI: Centreon offers a cost-effective open-source model ideal for scalability at low initial costs, with its commercial version adding features competitively priced for large-scale deployments. Amazon CloudWatch's pay-as-you-go pricing suits dynamic scaling needs but costs can increase with extensive usage, though it offers good ROI within AWS-centered environments.

To learn more, read our detailed Amazon CloudWatch vs. Centreon Report (Updated: April 2026).

Amazon CloudWatch vs. Centreon

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.8

Amazon CloudWatch reduces monitoring costs, boosts operational efficiency, is vital for oversight, but not direct revenue, especially for small projects.

Sentiment score

8.1

Centreon enhances ROI through efficient monitoring, quick issue resolution, cost savings, and minimal impact during outages.

Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.

For more quotes and insights, download the Amazon CloudWatch report

Digital Services & Engagement Senior Manager at AXA

Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.

Network Engineer at a manufacturing company with 10,001+ employees

It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.

For more quotes and insights, download the Centreon report

System Administrator at a manufacturing company with 10,001+ employees

Customer Service

Sentiment score

7.4

Amazon CloudWatch support is reliable, with varying response times and expertise based on support level, premium ensures faster help.

Sentiment score

7.1

Centreon's customer service is responsive and knowledgeable, though availability limitations and support level improvements are needed.

In recent years, due to business expansion, knowledge levels among support engineers seem to vary.

For more quotes and insights, download the Amazon CloudWatch report

Digital Services & Engagement Senior Manager at AXA

While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

We do not have direct access to Centreon's technical support.

Network Engineer at a manufacturing company with 10,001+ employees

If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.

System Administrator at a manufacturing company with 10,001+ employees

Technical support from Centreon responds within 24 hours and resolves issues quickly.

For more quotes and insights, download the Centreon report

Monitoring and Operations Pilot at Egis S.A.

Scalability Issues

Sentiment score

7.7

Amazon CloudWatch excels in scalability and performance, efficiently managing data and adapts quickly to diverse organizational needs.

Sentiment score

7.0

Centreon is valued for flexibility and scalability, though improvements in data management and alert scaling are recommended.

It is already there as a managed service from AWS.

Infrastructure Lead at Danat Fz LLC

Amazon CloudWatch's scalability is managed by AWS.

For more quotes and insights, download the Amazon CloudWatch report

Digital Services & Engagement Senior Manager at AXA

Occasionally, for several hours, we do not receive any alerts, causing a business impact.

Network Engineer at a manufacturing company with 10,001+ employees

We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.

For more quotes and insights, download the Centreon report

Monitoring and Operations Pilot at Egis S.A.

Stability Issues

Sentiment score

8.1

Amazon CloudWatch is praised for its reliability and performance, though some note occasional data delays and slowness in low-capacity environments.

Sentiment score

7.5

Centreon is stable and reliable, though stability may vary; support resolves issues swiftly, especially with the latest versions.

I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.

For more quotes and insights, download the Amazon CloudWatch report

Digital Services & Engagement Senior Manager at AXA

Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.

Network Engineer at a manufacturing company with 10,001+ employees

Centreon is a much more straightforward and stable tool compared to Icinga.

For more quotes and insights, download the Centreon report

System Administrator at a manufacturing company with 10,001+ employees

Room For Improvement

Users seek better customization, visualization, and integration in CloudWatch, citing high costs, steep learning curve, and scalability challenges.

Centreon users seek improved customization, monitoring, UI, documentation, integration, mobile features, auto-remediation, multilingual support, and notifications.

When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.

For more quotes and insights, download the Amazon CloudWatch report

Infrastructure Lead at Danat Fz LLC

Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.

Rohit Bhosale

Senior Software Engineer at Carnera

Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.

Monitoring and Operations Pilot at Egis S.A.

Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.

Network Engineer at a manufacturing company with 10,001+ employees

While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.

For more quotes and insights, download the Centreon report

System Administrator at a manufacturing company with 10,001+ employees

Setup Cost

Amazon CloudWatch pricing is variable, with costs ranging from $25 to $350, depending on usage and AWS service integration.

Centreon provides an open-source solution for SMEs but has a complex pricing model for enterprises needing premium features.

Overall, the pricing of Amazon CloudWatch is very expensive.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.

For more quotes and insights, download the Amazon CloudWatch report

Digital Services & Engagement Senior Manager at AXA

Centreon's pricing is not very expensive.

For more quotes and insights, download the Centreon report

Monitoring and Operations Pilot at Egis S.A.

Valuable Features

Amazon CloudWatch offers real-time data, AWS integration, efficient monitoring, user-friendly interface, and versatile dashboards for enhanced system performance.

Centreon offers unlimited monitoring, enhanced visualization, and customizable features for efficient oversight with extensive device compatibility and anomaly detection.

Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.

Digital Services & Engagement Senior Manager at AXA

If there is a CPU spike or system issues, we set alarms to notify us if the system is going down or not reachable.

For more quotes and insights, download the Amazon CloudWatch report

Infrastructure Lead at Danat Fz LLC

I like its filtering capability and its ability to give the cyber engine insights.

Rohit Bhosale

Senior Software Engineer at Carnera

Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.

System Administrator at a manufacturing company with 10,001+ employees

Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.

Monitoring and Operations Pilot at Egis S.A.

Centreon allows us to monitor all of our devices on one platform.

For more quotes and insights, download the Centreon report

Network Engineer at a manufacturing company with 10,001+ employees

Categories and Ranking

Amazon CloudWatch

Ranking in Cloud Monitoring Software

14th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (19th), Log Management (17th)

Centreon

Ranking in Cloud Monitoring Software

18th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (24th), IT Infrastructure Monitoring (29th)

Mindshare comparison

As of May 2026, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 1.7%, down from 2.5% compared to the previous year. The mindshare of Centreon is 2.7%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Amazon CloudWatch	1.7%
Centreon	2.7%
Other	95.6%

Cloud Monitoring Software

Featured Reviews

Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration

Infrastructure Lead at Danat Fz LLC

Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.

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Experience enhanced monitoring with real-time alerts and efficient support

Monitoring and Operations Pilot at Egis S.A.

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Manufacturing Company

Transportation Company

Computer Software Company

13%

Comms Service Provider

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?

No specific setup costs were mentioned.

What needs improvement with Amazon CloudWatch?

What is your primary use case for Amazon CloudWatch?

Amazon CloudWatch is a very small service that AWS provides. It is a monitoring service for applications within the AWS cloud, and we can integrate external applications using the APIs or SDK. The ...

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

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Product Reports

Download Amazon CloudWatch product report

Amazon CloudWatch

May 2026

Download Centreon product report

May 2026

Overview

Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.

Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.

What features does Amazon CloudWatch offer?

Seamless Integration: Works effortlessly with AWS for cohesive service management.
Advanced Metrics: Provides detailed monitoring of CPU, memory, and more.
Real-time Monitoring: Offers up-to-the-minute alerts on infrastructure status.
Dashboards: User-friendly and informative for quick insights.
Automation: Supports task automation for efficient troubleshooting.

What benefits does Amazon CloudWatch provide?

Cost-effectiveness: Efficient resource monitoring without high costs.
Scalability: Easily adapts to growing infrastructure needs.
Security: Strong protocols for safe monitoring activities.
Improved Performance: Enhances application insights and operational efficiency.
Operational Insights: Provides comprehensive logging and performance analysis.

Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.

Amazon Web Services (AWS)

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.