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Amazon API Gateway vs Apigee vs Microsoft Azure API Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Amazon API Gateway offers significant ROI through cost savings, efficient management, and secure infrastructure, especially with usage-based payment.
Sentiment score
6.9
Apigee enhances API management, security, and scalability, offering quick returns through efficiency, monetization, and improved market presence.
Sentiment score
5.9
Microsoft Azure API Management enhances efficiency and operations, reducing integration time by 90%, favored for usability over platforms like AWS.
API Gateway saves time and secures my infrastructure, allowing effective deployment.
CTO at Atulya Abhinav Tech Private Limited
Overall, it saved engineering time and made API operations more efficient without requiring additional staffing.
Engineer Technology at Iris Software Technologies Private Limited
 

Customer Service

Sentiment score
7.3
Amazon API Gateway support is prompt and effective, but opinions vary due to occasional delays and high costs.
Sentiment score
6.4
Apigee customer service is mixed; praised for quick responses but criticized for delays, especially on complex issues.
Sentiment score
6.5
Microsoft Azure API Management support is mixed, with premium support praised and other areas needing improvement in efficiency and expertise.
Technical support is excellent, deserving a ten out of ten rating.
CTO at Atulya Abhinav Tech Private Limited
I would rate the Amazon technical support as 8 to 9 out of 10.
Architect at Birlasoft IndiaLtd.
I would rate technical support at around 8.5 to 9 on a scale of one to ten.
Head - Engineering ,Technology and Enterprise Architecture at a tech consulting company with 201-500 employees
They are responsive and provide assistance even during production issues.
Integration Solution Architect at a manufacturing company with 10,001+ employees
Customer support for Apigee is fantastic; I receive responses within a minute, which is very useful.
Engineer Technology at Iris Software Technologies Private Limited
The customer service and support are cooperative and effective in providing insights and solutions during challenges.
Architect at a tech services company with 10,001+ employees
They are always ready to listen to customer requirements and resolve issues promptly.
Database Manager at a manufacturing company with 10,001+ employees
Microsoft support often takes five to six days or even up to 15 days to resolve issues.
Principal Consultant at a computer software company with 1,001-5,000 employees
Support responses typically arrive within one to two hours via call and email.
Technical Solution Architect at liwa
 

Scalability Issues

Sentiment score
7.7
Amazon API Gateway provides excellent scalability, efficient autoscaling, and seamless AWS management for diverse projects and significant traffic handling.
Sentiment score
7.5
Apigee is praised for its scalability, supporting heavy traffic and API calls, ideal for large enterprises, with cost considerations.
Sentiment score
7.7
Microsoft Azure API Management offers seamless scalability for medium to large enterprises, though costs increase with higher usage levels.
In our typical use cases, scalability aligns with our expectations and requirements.
AWS Cloud Consultant at a tech services company with 51-200 employees
Scalability isn't the primary issue but rather performance at high volumes can cause latency.
CTO at Atulya Abhinav Tech Private Limited
I would rate Apigee's scalability very highly; it scales well for enterprise workloads, supports high traffic, and provides features such as caching, quotas, and rate limiting, maintaining performance as usage grows.
Engineer Technology at Iris Software Technologies Private Limited
Adding extra Cassandra databases is complex.
Senior Consultant at a tech services company with 10,001+ employees
I've worked with multiple tools from an observability perspective, such as Dynatrace, AppDynamics, Splunk, and Elasticsearch, and I find KQL and APIM amazing and filled with useful features.
Associate Consultant at a consultancy with 10,001+ employees
The ability to scale Microsoft Azure API Management is impressive.
Database Manager at a manufacturing company with 10,001+ employees
Microsoft Azure API Management is easy to scale, though the cost increases significantly with scaling.
Technical Solution Architect at liwa
 

Stability Issues

Sentiment score
8.6
Amazon API Gateway is highly reliable, hailed for its stability and 99.99% uptime, effectively handling high traffic.
Sentiment score
8.1
Apigee is noted for stability and reliability, though implementation and occasional open-source compatibility issues can affect performance.
Sentiment score
7.9
Microsoft Azure API Management is stable and reliable, though performance may vary with hybrid versions and specific customizations.
Amazon API Gateway has proven to be very stable, with a stability rating of ten out of ten.
AWS Cloud Consultant at a tech services company with 51-200 employees
Apigee is stable, and we have had the system running on Apigee servers for more than four years without any stability issues.
Senior Consultant at a tech services company with 10,001+ employees
Microsoft Azure API Management is generally stable.
Technical Solution Architect at liwa
 

Room For Improvement

Amazon API Gateway needs better pricing, support, interfaces, integration, security, and connectivity, plus improved analytics and debugging features.
Apigee users seek enhanced developer experience, debugging, analytics, cloud-native support, simplified pricing, integration, monitoring, scalability, and user interface.
Microsoft Azure API Management needs improvements in security, integration, cost transparency, documentation, performance, deployment options, scalability, and analytics.
A local version of the API Gateway would be beneficial for testing purposes without incurring extra costs.
AWS Cloud Consultant at a tech services company with 51-200 employees
At scale, it is expensive, and latency sometimes occurs.
CTO at Atulya Abhinav Tech Private Limited
If you ask what I would improve in Amazon API Gateway, I would suggest the need for an audit trail based on user credentials.
Head - Engineering ,Technology and Enterprise Architecture at a tech consulting company with 201-500 employees
Apigee only allows validation of transactions up to a four-hour period, which requires manual hovering over the date and time.
Integration Solution Architect at a manufacturing company with 10,001+ employees
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability.
Senior Consultant at a tech services company with 10,001+ employees
Apigee should also incorporate these capabilities, especially in the on-premises version.
Architect at a tech services company with 10,001+ employees
Making sure the skill set for new entrants is developed for future use.
Database Manager at a manufacturing company with 10,001+ employees
The licensing part of Microsoft is always higher than other platforms, like Amazon services and other cloud services.
Principal Consultant at a computer software company with 1,001-5,000 employees
 

Setup Cost

Amazon API Gateway offers variable pricing that can be costly compared to competitors, but remains cost-effective for many users.
Apigee's pricing is high and complex, best for large enterprises with extensive functionality justifying the cost.
Enterprise users find Azure API Management cost-effective and flexible, despite premium tier expense and licensing complexity challenges.
It is expensive.
CTO at Atulya Abhinav Tech Private Limited
The pricing of Amazon API Gateway is cost-effective unless there is a very high volume of requests.
AWS Cloud Consultant at a tech services company with 51-200 employees
The payment for API Gateway is a little costly, especially for downloads.
VP at a financial services firm with 201-500 employees
Apigee is perceived as slightly costly compared to other tools in the market.
Integration Solution Architect at a manufacturing company with 10,001+ employees
Apigee is high-priced, suitable for large enterprises where the benefit aligns with the cost.
Senior Consultant at a tech services company with 10,001+ employees
Apigee is costlier compared to other solutions.
Founder at EAIESB
The cost is higher than that of other platforms, even if used on a consumption or need basis.
Principal Consultant at a computer software company with 1,001-5,000 employees
 

Valuable Features

Amazon API Gateway offers ease of management, strong security, AWS integration, and scalability, making it efficient for global API operations.
Apigee offers robust API management, strong security, flexible deployment, seamless integration, and scalability, making it ideal for diverse needs.
Microsoft Azure API Management provides seamless integration, strong security, and user-friendly tools for effective API management and monitoring.
A most valuable feature of Amazon API Gateway is how quickly we can connect to backend services and have APIs accessible from anywhere.
AWS Cloud Consultant at a tech services company with 51-200 employees
It handles security and other headaches, keeping our database and servers secure.
CTO at Atulya Abhinav Tech Private Limited
The importance of Amazon API Gateway's global API deployment for our application's performance is significant in terms of scalability and availability.
Head - Engineering ,Technology and Enterprise Architecture at a tech consulting company with 201-500 employees
It provides all the necessary capabilities for current technologies, enabling communication and translation between protocols, along with supporting stringent security features.
Architect at a tech services company with 10,001+ employees
The standout features for me include centralized security, OAuth, JWT, API traffic management with configuration for rate limiting and quotas, caching, API analytics monitoring, and API lifecycle management.
Engineer Technology at Iris Software Technologies Private Limited
The features for API security have been significant with Apigee.
Senior Consultant at a tech services company with 10,001+ employees
The security features are highly satisfactory, with various options providing flexibility to implement security measures based on specific compliance requirements.
Database Manager at a manufacturing company with 10,001+ employees
As retailers with integration to our channel partners, we haven't experienced any security issues with Microsoft Azure API Management since it isn't exposed to external parties.
Technical Solution Architect at liwa
Microsoft Azure API Management covers all the security guidelines, security standards, compliance, which includes data security at rest and in transit, making it good from a security perspective.
Principal Consultant at a computer software company with 1,001-5,000 employees
 

Mindshare comparison

As of October 2026, in the API Management category, the mindshare of Amazon API Gateway is 7.8%, down from 12.9% compared to the previous year. The mindshare of Apigee is 6.8%, down from 11.0% compared to the previous year. The mindshare of Microsoft Azure API Management is 10.7%, down from 16.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Mindshare Distribution
ProductMindshare (%)
Microsoft Azure API Management10.7%
Amazon API Gateway7.8%
Apigee6.8%
Other74.7%
API Management
 

Featured Reviews

SM
Head - Engineering ,Technology and Enterprise Architecture at a tech consulting company with 201-500 employees
Faced challenges with audit trails and seek better user-level monitoring and control
Regarding built-in authorization, monitoring is quite substantial, and versioning systems is also what we are using. With Amazon API Gateway, we utilize a variety of deployment methods and services they provide, so monitoring services are the important parameter in API control from our side, allowing us to see how the APIs behave and how well they pick up the data from their respective sources. Integration with AWS Lambda has been beneficial since we have event controllers that help identify the APIs, which then call the API from the API services. We're managing this with events that are parameterized through API identification, mostly using Python in Lambda, which has inbuilt features to track API lifecycle parameters. The defined parameterized features in Amazon API Gateway help streamline API lifecycle management. Our AWS system admin team sets these configurations for us. The versioning number gets updated as we deploy revised API versions, which gets monitored on the API monitoring services. The cloud engineering team assists us as we are from a solutions development and deployment team. The importance of Amazon API Gateway's global API deployment for our application's performance is significant in terms of scalability and availability. Amazon API Gateway services have been very good, maintaining a 99.99 SLA, providing us confidence in the global deployment level as it is capable of handling various endpoint types, such as database sites and legacy systems.
Amandeep Pawar - PeerSpot reviewer
Engineer Technology at Iris Software Technologies Private Limited
Centralized API gateway has improved microservice security and provided deep traffic analytics
Apigee's API gateway could be improved. There are some limitations for high throughputs, which we can address. Overall, Apigee is a robust API management platform where we can configure centralized traffic management, but there are a few areas for improvement. The developer experience could be more intuitive, especially for configurations and complex API proxies and policies. Debugging production issues can sometimes be challenging, so more detailed diagnostic and easier-to-use troubleshooting tools would be valuable. The analytics dashboard could offer more customization and deeper insights without requiring additional configuration. Simplifying pricing and licensing would make Apigee more accessible for smaller organizations. I would like better support for cloud-native deployments, Kubernetes integrations, and AI-assisted policy recommendations. I would also like to see AI-assisted troubleshooting, more customizable analytics and developer portal, better enterprise documentation, easier policy configuration, and a simplified licensing model to enhance both the developer experience and day-to-day operations.
AD
Technical Solution Architect at liwa
Has supported smooth channel partner integration and data analysis for several years
We use the existing services hosted in Microsoft Azure API Management without making any changes. For transformation capabilities, we utilize ADF, Data Factory instead of Microsoft Azure API Management. Regarding security features in Microsoft Azure API Management, we utilize token bearer authentication. As retailers with integration to our channel partners, we haven't experienced any security issues with Microsoft Azure API Management since it isn't exposed to external parties. We use a basic Azure function hosted in Microsoft Azure API Management rather than the integrated developer portal. Tracking analytics and performance analytics in Microsoft Azure API Management is straightforward. We use basic features for performance analytics and log analytics due to additional subscription charges. We enabled log analytics for Microsoft Azure API Management in the past month to investigate issues such as unreachable endpoints or request timeouts.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
7%
Financial Services Firm
17%
Manufacturing Company
10%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
13%
Manufacturing Company
11%
Outsourcing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise12
Large Enterprise21
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise9
Large Enterprise67
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise54
 

Questions from the Community

Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform...
How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
I have found that Mulesoft Anypoint API Manager is the best integration tool out there for API management. It is easy...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web se...
How does Apigee differ from Azure API Management?
Apigee offers both cloud-based and on-prem options while Microsoft Azure API Management currently only offers a clou...
What needs improvement with Apigee?
Apigee's API gateway could be improved. There are some limitations for high throughputs, which we can address. Overal...
What is your primary use case for Apigee?
I use Apigee for integration and service-to-service communication. Apigee serves as a single entry point where all re...
What is your experience regarding pricing and costs for Microsoft Azure API Management?
The pricing is medium, which I find to be reasonable for the value we receive.
What needs improvement with Microsoft Azure API Management?
We are not implementing any automated API creation in Microsoft Azure API Management.
What is your primary use case for Microsoft Azure API Management?
My major use case for Microsoft Azure API Management is for integration purposes. Microsoft Azure API Management enab...
 

Also Known As

No data available
No data available
Azure API Management, MS Azure API Management
 

Overview

 

Sample Customers

Autodesk, Fox Digital Consumer Group, iFlix, UK Driver and Vehicle Licensing Agency (DVLA), Miovision, Olympusat, PhotoVogue, Royale International Group, Veracode
Adobe, advance.net, Amadeus, AT&T, Bechtel, Belly, Burberry, Chegg, Citrix, Dell, eBay, Equifax, GameStop, First Data, Globe, HCSC, Intralinks, Kao, Meredith, Mitchell, Orange, Pearson
adnymics GmbH, LG CNS, Centrebet, netfabb GmbH, MedPlast, Accelera Solutions, Sochi Organizing Committee, realzeit GmbH, Opensistemas
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in API Management. Updated: October 2026.
919,894 professionals have used our research since 2012.