Try our new research platform with insights from 80,000+ expert users

Altaro VM Backup for MSPs vs Quest Rapid Recovery [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Altaro VM Backup for MSPs
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
MSP Backup (9th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Anthony Linder - PeerSpot reviewer
Information Technology Application Specialist at a government with 10,001+ employees
An incredibly stable product with a great user interface
Improvements are needed in the solution since it might get difficult if you just drop a technical person who doesn't necessarily have a lot of experience with Altaro VM Backup for MSPs. A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times. In Altaro VM Backup for MSPs, if you expect something to be somewhere else or when you expect a certain part of the user interface to function in a specific way, it doesn't happen so since the functionality that you expect to be there in the product isn't present on that screen and you need to go somewhere else for that piece. I think that is the case with the most complex tech products. I would like to be able to store a full cluster environment inside of Altaro VM and make sure that the cluster communicates inside of the product, presuming that we have the necessary backup drive in our company. Altaro VM already can test individual VM restores, but one can't really go beyond that scope, at least with the version of the solution that we have in our company right now.
Adam Augustín - PeerSpot reviewer
Country Manager at Prianto Ltd
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Granular restoration is extremely useful in Altaro VM Backup for MSPs since it is something that we make use of the most in our company."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"The most valuable feature is the disaster recovery process from the data center."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The compression and deduplication features have helped to save on storage costs."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
 

Cons

"A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
 

Pricing and Cost Advice

Information not available
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"I don't think the licensing for the product is very expensive."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"Its price is okay. It is reasonable in terms of the way it works."
"The pricing is on the higher end."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
report
Use our free recommendation engine to learn which MSP Backup solutions are best for your needs.
879,889 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
13%
Performing Arts
11%
Computer Software Company
6%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

No data available
Dell AppAssure
 

Overview

 

Sample Customers

Alpha & Omega Computer Consultants, Chorus
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Vembu Technologies, NinjaOne, N-able and others in MSP Backup. Updated: December 2025.
879,889 professionals have used our research since 2012.