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Alfresco vs Microsoft OneDrive for Business vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
Alfresco8.8%
SharePoint15.0%
OpenText Documentum Content Management10.2%
Other66.0%
Enterprise Content Management
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Microsoft OneDrive for Business9.1%
Dropbox Business - Enterprise10.1%
Google Workspace9.8%
Other71.0%
Content Collaboration Platforms
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
OpenText Documentum Content Management10.2%
SharePoint15.0%
OpenText Content Management10.0%
Other64.8%
Enterprise Content Management
 

Featured Reviews

Karthi Keyan - PeerSpot reviewer
Streamlining document management with enhanced digitalization features needed
We used Alfresco as a document management system for automating and digitizing manual forms. Those were the main use cases The digitalization of workflow, forms, operations, and business processes has improved our organization. The most valuable features of Alfresco include its integration with…
Richard Griggs - PeerSpot reviewer
Long-term data security and automatic saving features improve efficiency with smooth setup and deployment processes
Some of the best features of Microsoft OneDrive for Business are the ability to ensure automatic saving. I've been in IT for over thirty years and have seen plenty of times when people forgot to hit file save and lost data, and having this automatically saved constantly is a very nice feature set. The synchronization capabilities of Microsoft OneDrive for Business certainly support my work as it is handy if you're concerned about people writing data on their local PCs and the laptops getting stolen or crashing, to have it sync everything up to your Microsoft OneDrive for Business account so that you're not having to worry about backing up locally. You try to make sure that people are putting things in the right folder to ensure they'll get backed up. Before using Microsoft OneDrive for Business, we were actually storing things locally and had shared folders or home folders out on the network. They made the change to Microsoft OneDrive for Business because they wanted to put it out in the cloud and get better performance, automatic backups, and all the rest of it.
Salih çakır - PeerSpot reviewer
User-friendly content management but needs more customizations
We use OpenText Documentum for managing the command life cycle and for content management Documentum helps by saving time during daily operations. The product is user-friendly. The BPM side should be improved. It would be beneficial to have more ability to customize features for specific use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."
"The digitalization of workflow, forms, operations, and business processes is also significant."
"Alfresco's technical support is very fast and professional."
"Document repository."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"I like the ease of use, sections, and calendar."
"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."
"What I appreciate about Microsoft OneDrive is that internet access is all you need."
"Ability to share documents."
"The best features of Microsoft OneDrive for Business are its continuous improvement in terms of cloud capabilities, security features, and user experience as it's enhancing every day compared to the past."
"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."
"It was extremely easy to setup."
"We use Microsoft OneDrive for file sharing without the need for additional hardware (such as flash drives or external hard drives)."
"With this solution, the sharing of documents if very easy to do. There's a lot of collaboration you can do with your colleagues."
"Image management is great since the search is simple, and accessing images with labels is easy."
"OpenText Documentum is a robust choice for enterprise-level document management."
"The most valuable feature of OpenText Documentum is the versioning."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"The most valuable feature is that the documents are kept secure."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
 

Cons

"I would like them to consider document capture functionality."
"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"The configuration of Alfresco is a big challenge."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"The setup process for Alfresco was complex."
"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."
"Technical support is not very impressive and is typical of large company software support."
"Support has not been the same since the beginning of COVID lockdowns."
"The scalability has room for improvement."
"Recent functionality changes have actually made the product more confusing to use."
"I think it should be more user-friendly with more tutorials on the full scale of the program."
"The technical support is really very bad."
"Microsoft OneDrive could improve because it doesn't support backing up .PST files, which are Outlook data files, and email archives. This is a substantial setback when it comes to Microsoft OneDrive."
"The online application is quite limited, for this and other Office offerings."
"It's difficult to manage and customize Documentum."
"OpenText Documentum needs to improve its support."
"OpenText Documentum's user interface could be improved a little bit."
"The user interface can be improved."
"Sometimes DocBroker cannot see the DocBase."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"The BPM side should be improved."
 

Pricing and Cost Advice

"It is cheaper compared to head-to-head competitors."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"There are costs for any upgrade or additional functions."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."
"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."
"The price of Microsoft OneDrive is reasonable and compatible with competitors."
"The licensing is expensive and on a yearly basis."
"This is a pricy solution, given that we are only using it at 50% capacity."
"OneDrive comes with Microsoft 365 so it is just an added part of that package."
"We pay a lot for the Enterprise version, but it is a premium service."
"It is free if you are using Office 365, and you get a terabyte of storage with your account."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
"It is quite an expensive product."
"The price is considered affordable now."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Government
11%
Manufacturing Company
6%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
16%
Government
12%
Computer Software Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise15
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition fr...
What needs improvement with Alfresco?
Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the y...
What is your primary use case for Alfresco?
This is mainly for unstructured document management systems with workflow and data classification.
What needs improvement with Microsoft OneDrive?
Regarding Microsoft OneDrive for Business's versioning control, sometimes there are syncing problems. Microsoft OneDr...
What is your primary use case for Microsoft OneDrive?
I have been working with Microsoft OneDrive for Business for three years; I started my job in that industry when I ca...
What is your experience regarding pricing and costs for Microsoft OneDrive?
The pricing for Microsoft OneDrive for Business would be average. If we analyze deeper or require extra storage apart...
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of gr...
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on ...
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is l...
 

Also Known As

No data available
MS OneDrive
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: September 2025.
868,759 professionals have used our research since 2012.