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Alfresco vs Box vs Oracle Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2025, in the Enterprise Content Management category, the mindshare of Alfresco is 7.6%, down from 8.0% compared to the previous year. The mindshare of Box is 3.7%, down from 5.5% compared to the previous year. The mindshare of Oracle Content Management is 2.4%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Karthi Keyan - PeerSpot reviewer
Streamlining document management with enhanced digitalization features needed
We used Alfresco as a document management system for automating and digitizing manual forms. Those were the main use cases The digitalization of workflow, forms, operations, and business processes has improved our organization. The most valuable features of Alfresco include its integration with…
Shrikant Pillay - PeerSpot reviewer
Allows you to upload and download files quickly but lacks integration with Office 365
For enterprise users, the data is in a local repository. We use it for files for the end user process. This is a cloud solution. In my current organization, we have over 10,000 people using this solution. I use it very extensively. Users these days are working remotely You can upload your bin,…
Neilsen Seixas - PeerSpot reviewer
Streamlines document management and enhances collaboration through its robust features and intuitive interface
It's a comprehensive solution for managing documents within our organization's management framework. It employs document management methodologies. The personalization and customization capabilities of Oracle Content Management system are highly praised by customers. When they receive responses using this solution, the feedback is overwhelmingly positive. Customers love the ability to customize and personalize Oracle products to suit their needs. Integrating three Oracle products into one seamless solution enhances the user experience, making it easier for end-users to engage without being aware of the individual products involved. They simply interact with the solution, streamlining their digital processes. One significant challenge that our customers faced before implementing Oracle Content Management was effectively managing a large volume of documents. They struggled with centralizing document storage and organization. However, Oracle Content Management provided a solution by centralizing document management, making it easier and more efficient to handle. The user experience, especially in terms of simplicity and design of the Oracle Content Management interface, was a priority. I utilized the Oracle Content Management API for this purpose, ensuring seamless integration with other solutions. We consolidated three solutions into one user interface through the Oracle portal, which incorporated BPM and DPM for task management. This unified interface provided a streamlined experience for customers, rather than directly interacting with the Oracle Content Management interface. Our main challenge in implementing this was using ADF from Oracle. At the time, there was a scarcity of programmers skilled in the ADF framework in Brazil, necessitating in-house training for our team of developers to successfully execute the integration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alfresco's technical support is very fast and professional."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"The digitalization of workflow, forms, operations, and business processes is also significant."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."
"I like the ease of use, sections, and calendar."
"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."
"Document repository."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint."
"The collaboration of the solution is good."
"I like that Box makes it easy to deploy virtual machines."
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"The interface is very good."
"We can provide controlled access to documents using the product."
"The reliability of the system is significant, creating a lot of trust among our customers."
"The product's initial setup phase was easy."
"It's a comprehensive solution for managing documents within our organization's management framework."
 

Cons

"The setup process for Alfresco was complex."
"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."
"I would like them to consider document capture functionality."
"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"Metadata, auto class, disposition log, and legal hold."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"The configuration of Alfresco is a big challenge."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"One thing that Box would benefit from is a records management component."
"Collaborative editing was challenging if multiple people were in a document at once."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"Maturity of the enterprise security around user management."
"I find their API to be quite complex and it could be more straightforward."
"The only issue my company has with the tool is the licensing part, which is expensive."
"Oracle Content Management poses complexities in initial implementation and configuration."
"On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments."
 

Pricing and Cost Advice

"There are costs for any upgrade or additional functions."
"It is cheaper compared to head-to-head competitors."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"Box needs to improve with their pricing in terms of licensing costs."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"I believe Box is cheaper than SharePoint."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"My organization pays for the license."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"The tool's licensing part is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
14%
Computer Software Company
11%
Insurance Company
9%
Educational Organization
52%
Financial Services Firm
6%
Computer Software Company
5%
Government
4%
Manufacturing Company
15%
Financial Services Firm
14%
Government
13%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition fr...
What needs improvement with Alfresco?
Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk. ...
What is your primary use case for Alfresco?
Mostly, the primary use case is to store documents related to transactions in our company. These documents could be s...
What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.
What needs improvement with Box?
Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was t...
What do you like most about Oracle Content Management?
It's a comprehensive solution for managing documents within our organization's management framework.
What needs improvement with Oracle Content Management?
On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environ...
What is your primary use case for Oracle Content Management?
I use Oracle Content Management for multiple projects, applications, and vendors.
 

Also Known As

No data available
No data available
Oracle Document and Process Cloud, Oracle Content and Experience Cloud
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: May 2025.
851,174 professionals have used our research since 2012.