AlertSite vs Azure Monitor comparison

SmartBear and Microsoft are both solutions in the Application Performance Monitoring (APM) and Observability category. SmartBear is ranked #36 with an average rating of 8.0, while Microsoft is ranked #7 with an average rating of 7.7. SmartBear holds a 0.4% mindshare in APM, compared to Microsoft’s 3.3% mindshare. Additionally, 100% of SmartBear users are willing to recommend the solution, compared to 90% of Microsoft users who would recommend it.

AlertSite

Read 7 AlertSite reviews

759 Views
668 Comparison Views

100% willing to recommend

Azure Monitor

Read 56 Azure Monitor reviews

10,028 Views
8,925 Comparison Views

90% willing to recommend

AlertSite

Azure Monitor

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Executive SummaryUpdated on Jul 24, 2024

AlertSite and Azure Monitor are prominent monitoring tools with distinct strengths. Azure Monitor seems to have the upper hand in comprehensive features and advanced capabilities, although it requires a steeper learning curve compared to AlertSite.

Features: AlertSite offers robust synthetic and real-time monitoring features, a user-friendly setup, and detailed reporting. Azure Monitor provides advanced analytics, extensive integration options, and enterprise-level monitoring capabilities.

Room for Improvement: AlertSite users suggest enhancing the application's customization options, expanding integration capabilities, and improving detailed analytics. Azure Monitor users highlight the need for a more intuitive setup process, better alerts management, and reducing its complexity.

Ease of Deployment and Customer Service: AlertSite is commended for its straightforward deployment and responsive customer service. Users find it easy to implement with solid support. Azure Monitor's deployment is more complex, often requiring advanced technical expertise. Its support is competent but doesn't consistently meet all user expectations.

Pricing and ROI: AlertSite is viewed as cost-effective with a quick return on investment. Users report satisfaction with its pricing model, finding it budget-friendly and valuable. Azure Monitor, while more expensive, is seen as offering excellent ROI for businesses needing advanced monitoring solutions, delivering substantial value for its higher cost.

To learn more, read our detailed AlertSite vs. Azure Monitor Report (Updated: December 2025).

Buyer's Guide

AlertSite vs. Azure Monitor

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AlertSite

Ranking in Application Performance Monitoring (APM) and Observability

36th

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

API Monitoring Software (3rd)

Azure Monitor

Ranking in Application Performance Monitoring (APM) and Observability

7th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (3rd)

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AlertSite is 0.4%, up from 0.2% compared to the previous year. The mindshare of Azure Monitor is 3.3%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Azure Monitor	3.3%
AlertSite	0.4%
Other	96.3%

Application Performance Monitoring (APM) and Observability

Featured Reviews

IsaacSamuel

Assistant Director at a consultancy with 10,001+ employees

Enterprise-level monitoring facilitates global observability and seamless script creation with intuitive tools

SmartBear, as a vendor, is focusing more on API management and testing rather than monitoring. AlertSite could benefit from more future-focused innovation, especially with competencies in generative AI. Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7. Outside of critical platform issues, there's no continuous support available.

Read full review

Andy Rabern

Consultant at a outsourcing company with 201-500 employees

Telemetry insights have improved how I track user behavior and application performance daily

I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it does well. My perspective is more based on an Application Insights agent running on a service or an app service and sending the telemetry via the agent, and also doing the filtering of telemetry at the agent level so you are not having a ton of telemetry. I believe Azure Monitor does pretty much the same thing. I have also used tools such as New Relic, and New Relic is a much more robust tool, but that is a different product and you are going to pay for that. It is a different offering altogether. The subscription that we had at the time allowed for a couple gigabytes of telemetry during the month, and I believe that telemetry only lives for about two months. You have to experiment with it to see how much you want to pay. I was not really involved in the pricing. It was more along the lines of we were running up against our limits in terms of the amount of free telemetry or telemetry that we get with our subscription, and so we either needed to scale back or turn specific telemetry types off or do some more sampling. It is nice that those capabilities are there so that you can reduce the amount of telemetry. I cannot really speak to pricing but I do believe that it is somewhat reasonable for Azure Monitor. New Relic is pretty expensive, I believe.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I highly recommend AlertSite to other users."

"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."

"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."

"The alerting capabilities were really helpful."

"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."

"There are custom reports available along with the inbuilt reports."

"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."

"The alerting capabilities of AlertSite were really helpful."

"The most valuable feature is that it's stable. It hasn't crossed any thresholds."

"The security and support are good."

"We like this searchability and availability of the data."

"The solution's most valuable features are its ease of use and support for multiple environments"

"Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting."

"Technical support is good and helpful...The initial setup is easy."

"What I like about Azure Monitor is that it performs well."

"From a business standpoint, I think the ability to see where your users are is valuable."

More Azure Monitor pros

Cons

"Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7."

"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."

"I would like the ability to get more data points with regard to some of the unique requirements that we have."

"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."

"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."

"I could use a few changes to the user interface."

"It is not compatible with all of the product platforms that we use."

"The query builder could be better. In comparison to other monitoring tools, in order to use Azure Monitor, your engineers need to have KQL experience. If they don't, it's not intuitive as a system."

"Azure Monitor can improve by adding some kind of storage for logs."

"They need to work on a more hybrid deployment that will allow us to monitor local on-premise deployments and connect to different systems. I would like to see more integration."

"They can simplify the overall complexity since you have multiple data sources in the cloud for monitoring. It's quite simple, but there are so many portals. It takes time to work with it. If they could simplify the user configuration, that would be good."

"The scalability could be improved as there are some limitations."

"We encounter some difficulties in monitoring the operating system on its own."

"Lacks information including details related to where problems lie."

"This solution could be improved with more out-of-the-box functionalities and artificial intelligence to complete event correlation."

More Azure Monitor cons

Pricing and Cost Advice

"We purchased the license once and had the option of selecting the number of user licenses."

"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."

"The cost is high."

"The solution is a pay-as-you-go consumption service and is the least expensive in the market."

"Besides standard licensing fees the customer needs to additionally pay based on the ingested data size"

"The licensing is a monthly fee."

"It is a pay-as-you-go model. I find it very cost-effective."

"Azure Monitor's price is minimal to the point of being almost negligible."

"Regarding pricing, Azure Monitor is free with Azure license, so there are no additional costs for using it."

"The tool's pricing is very good. I could say that Microsoft offers different cost models, which are listed on the product's website."

"My company is okay with the current pricing of the solution."

More Azure Monitor pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	7
Large Enterprise	29

Questions from the Community

What is your experience regarding pricing and costs for AlertSite?

I would rate the pricing aspects of AlertSite as nine out of ten, indicating it is good or low-priced.

See all answers

What needs improvement with AlertSite?

See all answers

What is your primary use case for AlertSite?

I have been working with the AlertSite ( /products/alertsite-reviews ) product since 2019. Within our organization, specifically one service unit at one of the Big Four firms, this product has been...

See all answers

How does Splunk compare with Azure Monitor?

Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...

See all answers

What do you like most about Azure Monitor?

Azure Monitor is a very easy-to-use product in the cloud environment.

See all answers

What needs improvement with Azure Monitor?

See all answers

Comparisons

Dynatrace vs AlertSite

Compared 18% of the time

Broadcom DX Application Performance Management vs AlertSite

Compared 13% of the time

Catchpoint vs AlertSite

Compared 12% of the time

New Relic vs AlertSite

Compared 12% of the time

Datadog vs AlertSite

Compared 11% of the time

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Datadog vs Azure Monitor

Compared 15% of the time

Sentry vs Azure Monitor

Compared 11% of the time

Dynatrace vs Azure Monitor

Compared 10% of the time

Grafana vs Azure Monitor

Compared 7% of the time

SolarWinds Server and Application Monitor vs Azure Monitor

Compared 6% of the time

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Product Reports

Buyer's Guide

AlertSite

January 2026

Download AlertSite product report

Buyer's Guide

Azure Monitor

January 2026

Download Azure Monitor product report

Overview

SmartBear's AlertSite is an application performance management and system monitoring software. AlertSite is an early warning system that users can rely on to monitor their websites, web apps, and APIs from any physical location as well as from within their private networks. It offers real-time alerting with root-cause analytics and robust reporting. AlertSite allows you to proactively monitor from an independent network of over 350 monitoring nodes worldwide.

Here are AlertSite’s 6 use cases:

Monitor web: AlertSite monitors beyond availability to detect performance anomalies and notify the appropriate people when deviations occur, whether it's online apps or websites.
Monitor APIs: Check to see that your internal, external, and third-party APIs are working properly, returning the correct content, and performing as expected.
Monitor apps: With nearly any action, monitor your online sites and applications using actual browsers, just like a consumer. There is no need for scripting.
Monitor mobile: Monitor your mobile-friendly websites, native mobile apps, carrier-based nodes, and network speeds with real devices (3G, 4G LTE).
Monitor SLAs: Make sure you're meeting service-level agreements' requirements. SLA requirements are monitored and reported on by AlertSite.
Monitor cloud: Monitor your cloud-based applications to improve mobility. AlertSite monitors your apps across public and private clouds, giving you complete visibility into their status.

AlertSite Features

AlertSite has many valuable key features. Some of the most useful ones include:

Enables a comprehensive view of UI and API performance.
Monitoring coverage from 350+ worldwide nodes and private networks.
Integrates with DevOps and Ops tool stacks.
Displays availability and performance data that assist in determining the root cause of performance problems.
With AlertSite's Single Sign-On (SSO) support, you can assist your authentication procedures.
Free training and assistance. AlertSite’s responsive team is always there to assist you, from the initial rollout through day-to-day support.
Eliminates the stress of false alerts using these key features:
- Tracks the performance of your apps, APIs, and websites.
- Sets up monitor and alarm schedules, as well as blackout periods and retry choices.
- Sets alert thresholds that are both static and dynamic.
- Calculates the number of failures needed to set off an alarm.
- After the first failure, retries logic.
- Based on error code, sends an alert to recipients and group routing.
- Tests from over 85 different locations across the world, with internal and external monitoring.
- Defines assertions and validations.
- Integrates with PagerDuty, Slack, Splunk, VictorOps, and more.

Easy configuration with help from these key features:
- DejaClick is an intuitive, seamless plug-in for documenting web transactions and user journeys.
- Use the point-and-click script creation for website, web, and mobile monitor scripts.
- Benefit from using native API monitor creation.
- Scripts for functional tests can be reused.
- Automate monitor creation by using Swagger Specs or OpenAPI Specification files.

SmartBear

Azure Monitor is a comprehensive monitoring solution offered by Microsoft Azure. It provides a centralized platform for monitoring the performance and health of various Azure resources, applications, and infrastructure.

With Azure Monitor, users can gain insights into the availability, performance, and usage of their applications and infrastructure. The key features of Azure Monitor include metrics, logs, alerts, and dashboards. Metrics allow users to collect and analyze performance data from various Azure resources, such as virtual machines, databases, and storage accounts.

Logs enable users to collect and analyze log data from different sources, including Azure resources, applications, and operating systems. Azure Monitor also provides a robust alerting mechanism that allows users to set up alerts based on specific conditions or thresholds. These alerts can be configured to notify users via email, SMS, or other notification channels. Additionally, Azure Monitor offers customizable dashboards that allow users to visualize and analyze their monitoring data in a personalized and intuitive manner.

Azure Monitor integrates seamlessly with other Azure services, such as Azure Automation and Azure Logic Apps, enabling users to automate actions based on monitoring data. It also supports integration with third-party monitoring tools and services, providing flexibility and extensibility.

Overall, Azure Monitor is a powerful and versatile monitoring solution that helps users gain deep insights into the performance and health of their Azure resources and applications. It offers a wide range of features and integrations, making it a comprehensive solution for monitoring and managing Azure environments.

Microsoft

Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics

Rackspace, First Gas, Allscripts, ABB Group

Buyer's Guide

AlertSite vs. Azure Monitor

December 2025

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