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AlertSite vs Azure Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlertSite
Ranking in Application Performance Monitoring (APM) and Observability
46th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
API Monitoring Software (3rd)
Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
56
Ranking in other categories
Cloud Monitoring Software (5th)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AlertSite is 0.6%, up from 0.1% compared to the previous year. The mindshare of Azure Monitor is 2.4%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Azure Monitor2.4%
AlertSite0.6%
Other97.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

IH
Assistant Director at a consultancy with 10,001+ employees
Enterprise-level monitoring facilitates global observability and seamless script creation with intuitive tools
SmartBear, as a vendor, is focusing more on API management and testing rather than monitoring. AlertSite could benefit from more future-focused innovation, especially with competencies in generative AI. Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7. Outside of critical platform issues, there's no continuous support available.
Andy Rabern - PeerSpot reviewer
Consultant at a outsourcing company with 201-500 employees
Telemetry insights have improved how I track user behavior and application performance daily
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it does well. My perspective is more based on an Application Insights agent running on a service or an app service and sending the telemetry via the agent, and also doing the filtering of telemetry at the agent level so you are not having a ton of telemetry. I believe Azure Monitor does pretty much the same thing. I have also used tools such as New Relic, and New Relic is a much more robust tool, but that is a different product and you are going to pay for that. It is a different offering altogether. The subscription that we had at the time allowed for a couple gigabytes of telemetry during the month, and I believe that telemetry only lives for about two months. You have to experiment with it to see how much you want to pay. I was not really involved in the pricing. It was more along the lines of we were running up against our limits in terms of the amount of free telemetry or telemetry that we get with our subscription, and so we either needed to scale back or turn specific telemetry types off or do some more sampling. It is nice that those capabilities are there so that you can reduce the amount of telemetry. I cannot really speak to pricing but I do believe that it is somewhat reasonable for Azure Monitor. New Relic is pretty expensive, I believe.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The return on investment of this solution is well witnessed in our organization because of the integration and various capabilities that it offers to interact with the upstream or downstream systems."
"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."
"My company went with AlertSite because as a tool, it's fast, easy to maintain, and provides great support."
"There are custom reports available along with the inbuilt reports."
"This solution has numerous advantages; it's extremely simple to configure, and either digital monitors or single-URL monitors are simple to configure and build."
"If there are any issues, it triggers an alert within 30 seconds."
"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."
"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"It is a move-in powerful feature compared to other market-leading tools."
"I use the solution to monitor the infrastructure and applications."
"The solution very easily integrates with Azure services and in one click you can monitor your resource."
"The most valuable feature is the universality of their functionalities in all Azure services, including, software solutions."
"Good load and metrics gathering and very good analysis."
"I can conclude reports for the monthly, weekly, and peak time of the resources."
"The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera."
"The initial setup is straightforward."
 

Cons

"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes, however, on the main screen, it shows up as critical."
"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."
"In terms of support, it is all based on the cost of the subscription that our company purchased, but it wasn't great, and it could've been much better."
"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"AlertSite requires improvements related to security, even at the enterprise level."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."
"I could use a few changes to the user interface."
"Azure Monitor could improve the visualization aspect and integrate better with other third-party services."
"They can simplify the overall complexity since you have multiple data sources in the cloud for monitoring. It's quite simple, but there are so many portals. It takes time to work with it."
"The cost skyrockets once you start using it, and there are complaints that the actual cost of the Kubernetes cluster was less than the cost they were incurring for Azure Monitor."
"Using Azure Monitor and Azure Arc separately to monitor different environments can be complicated."
"If it is configured incorrectly, you can end up with a huge bill."
"Azure Monitor is not user-friendly, and the interface is not exciting. Switching between the dashboards is not easy."
"I believe Azure Monitor is already a top-notch solution with excellent functionality and there is not much I would suggest for improvement. However, there is one limitation that certain features require payment, even for testing purposes, which can be a challenge."
"The process of implementation needs to be easier."
 

Pricing and Cost Advice

"We purchased the license once and had the option of selecting the number of user licenses."
"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."
"The cost is high."
"The cost of Azure Monitor application performance should be less expensive."
"The solution is a pay-as-you-go consumption service and is the least expensive in the market."
"The solution is very costly because you have to pay for various things such as adding to logs and internet alerts."
"The solution is expensive, but it is worth the price."
"Customers of Azure Monitor must pay an amount that depends largely on how many services they need to integrate and the storage space required in terms of logs, etc. If they only have a few small services to monitor, the price won't be too high, but on the opposite side of the spectrum, it can certainly get pricey."
"The solution’s pricing depends on how much logs it collects."
"Regarding pricing, Azure Monitor is free with Azure license, so there are no additional costs for using it."
"My company is okay with the current pricing of the solution."
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Top Industries

By visitors reading reviews
Construction Company
21%
Financial Services Firm
15%
Comms Service Provider
11%
Performing Arts
8%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Large Enterprise8
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise7
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for AlertSite?
I would rate the pricing aspects of AlertSite as nine out of ten, indicating it is good or low-priced.
What needs improvement with AlertSite?
SmartBear, as a vendor, is focusing more on API management and testing rather than monitoring. AlertSite could benefit from more future-focused innovation, especially with competencies in generativ...
What is your primary use case for AlertSite?
I have been working with the AlertSite ( /products/alertsite-reviews ) product since 2019. Within our organization, specifically one service unit at one of the Big Four firms, this product has been...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What needs improvement with Azure Monitor?
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it...
What is your primary use case for Azure Monitor?
I am a developer who uses Azure Monitor for telemetry of the applications that I work on. Application Insights is one of those tools, and I have also used other non-Azure products before. Currently...
 

Comparisons

 

Overview

 

Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics
Rackspace, First Gas, Allscripts, ABB Group
Find out what your peers are saying about AlertSite vs. Azure Monitor and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.