


| Product | Mindshare (%) |
|---|---|
| Alcatel-Lucent OpenTouch Enterprise Cloud | 3.1% |
| AT&T Unified Communications as a Service | 11.6% |
| West Unified Communications as a Service | 10.0% |
| Other | 75.3% |
| Product | Mindshare (%) |
|---|---|
| Mitel Application Suite | 5.1% |
| Cisco Unified Communications | 9.5% |
| 3CX Live Chat | 7.6% |
| Other | 77.8% |
| Product | Mindshare (%) |
|---|---|
| Skype for Business | 3.9% |
| Zoom Workplace Business | 7.8% |
| Webex | 5.5% |
| Other | 82.8% |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 19 |
| Large Enterprise | 27 |
Alcatel-Lucent OpenTouch Enterprise Cloud offers a unified communication and collaboration solution designed to streamline business communication needs efficiently.
Alcatel-Lucent OpenTouch Enterprise Cloud delivers a comprehensive suite of tools aimed at enhancing communication and collaboration across enterprises, ensuring seamless integration with various IT environments. With its cloud-based architecture, it facilitates scalability and flexibility, adapting to the needs of businesses looking for robust communication solutions that integrate easily with existing systems, providing a high degree of reliability and security.
What are the key features of Alcatel-Lucent OpenTouch Enterprise Cloud?Alcatel-Lucent OpenTouch Enterprise Cloud finds application in industries such as healthcare, finance, and education, where robust and secure communication is key. In healthcare, it facilitates remote consultations and administrative communications. Financial institutions benefit from secure and reliable exchanges, while educational sectors use it for virtual classes and collaboration.
Mitel Application Suite offers a comprehensive communication environment to streamline voice and collaboration tools, ensuring efficient business operations.
Mitel Application Suite integrates communication and collaboration tools, allowing businesses to improve communication efficiency. Designed to provide comprehensive coverage of business communications requirements, it supports scalability and customization for specific business environments. Its features support businesses aiming for efficient collaboration and streamlined communication processes.
What are the key features of Mitel Application Suite?Mitel Application Suite is implemented widely across industries such as healthcare, finance, and education, where reliable communication tools are critical. Its ability to integrate with existing systems allows for seamless deployment in various business sectors, adapting to the specific communication needs of each industry.
Skype for Business offers integrated communication tools for professional environments, featuring audio/video calls, screen sharing, and easy meeting setups. It ensures effective virtual meetings and supports global connectivity.
Designed for businesses needing efficient collaboration and communication, Skype for Business integrates smoothly with Outlook, reducing phone costs and enhancing team interactions. Known for its stability and user-friendly interface, it supports conferencing, file transfer, and international dialing. Although there is room for improvement in audio/video quality and performance consistency, its ability to facilitate remote communication and virtual meetings makes it a popular choice.
What are the key features of Skype for Business?Skype for Business is widely used across industries such as education, for lectures and academic collaborations, and in corporate environments for client consultations and team meetings. Despite the competition from Microsoft Teams, it remains a viable option due to its cost-effectiveness and ease of use across different devices.