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AirMagnet Survey PRO vs Observer GigaStor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AirMagnet Survey PRO
Ranking in Network Troubleshooting
6th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
39
Ranking in other categories
Network Modeling and Simulation (4th)
Observer GigaStor
Ranking in Network Troubleshooting
15th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Monitoring Software (85th), Network Packet Broker (NPB) (8th)
 

Mindshare comparison

As of September 2026, in the Network Troubleshooting category, the mindshare of AirMagnet Survey PRO is 8.3%, up from 8.1% compared to the previous year. The mindshare of Observer GigaStor is 3.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
AirMagnet Survey PRO8.3%
Observer GigaStor3.8%
Other87.9%
Network Troubleshooting
 

Featured Reviews

Mark Witherspoon - PeerSpot reviewer
Wireless Services Manager at Veritas Managed Solutions
A solution for site verifications and enhanced with adapters that provide more realistic readings, but needs to support Wi-Fi 6E
Ekahau and AirMagnet Survey have their own pros and cons, in my opinion. For example, the APs are not visible in Ekahau but AirMagnet Survey allows us to see what APs and channels are being used in a live view, which Ekahau lacks. In Ekahau, the signal from the AP it's capturing at that time is visible which is a bit of an inconvenience. The predictive planner of AirMagnet's is better. However, Ekahau has advantages over AirMagnet because it groups all the SSIDs into one AP, whereas with AirMagnet, one needs to group them manually. Ekahau also supports Wi-Fi 6E, but its licensing is restrictive and more costly.
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Air Magnet Survey Pro to help show our wireless coverage throughout the building."
"The whole program itself benefits me."
"I would like to rate the product as eight of ten."
"The heat maps are quite good, and some features are easy to use."
"For us, for what we used it for and for the majority of my career, I've found that it offers everything."
"We haven't really used any other solution because there really wasn't anything out there like AirMagnet."
"I will definitely suggest the AirMagnet solution for WiFi implementations."
"The AirMagnet Survey allows you to see the list of APs in the live view. It only supports certain adapters, which can be limiting, but it's also beneficial because these adapters are more comparable to real-life devices like laptops. With Ekahau, Sidekick needs to be used for full features, but I find the Sidekick too strong, which can hamper results. Therefore, I prefer AirMagnet's approach because the adapters provide more realistic readings."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."
"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."
"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."
"Go take a look at it. It's a great product and has great capabilities."
 

Cons

"I haven't been able to decide whether it is stable. I've had issues every now and again, but I cannot 100 percent say it was the fault of the software or the fault of my laptop."
"The surveying features are in need of improvement, along with general usability."
"If you don't have very much practice with it, it is difficult to troubleshoot."
"The MAJOR concern that I have with AirMagnet is the cost of the Gold Support renewal."
"Whenever we are doing the site survey, it will catch most of the areas. However, for example, if we are creating the plan after doing the site survey, in some areas, it will show some signals but actually the signals are not there."
"Stability is not really too good when you have larger floor plans."
"I would like to see a clearer representation of different power readings/levels when the survey tool renders heat maps."
"If anything, the rendering speed when doing or looking at large surveys could be faster, but I understand that sheer volume of information is the issue."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
 

Pricing and Cost Advice

"The licensing of AirMagnet Survey is different when compared to Ekahu. It is a third of the cost of Ekahau but there are no dedicated laptops to the Sidekick. AirMagnet allows you to license an adapter and share that adapter."
"This product is very expensive."
"For technical support, you need an annual license, but it is not worth it."
"The tool's pricing is medium."
"The pricing needs improvement."
"The moment we began needing more of the vendor's support, the cost became very high; we switched to another solution."
"There is an annual cost of the solution. There are some additional charges, such as support and maintenance."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
"It's quite expensive."
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Top Industries

By visitors reading reviews
University
9%
Manufacturing Company
9%
Comms Service Provider
8%
Construction Company
7%
Construction Company
18%
Financial Services Firm
13%
Outsourcing Company
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise10
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Overview

 

Sample Customers

Houston Methodist Hospital, Love's Travel Stops
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about AirMagnet Survey PRO vs. Observer GigaStor and other solutions. Updated: September 2026.
914,805 professionals have used our research since 2012.