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AirMagnet Survey PRO vs Observer GigaStor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AirMagnet Survey PRO
Ranking in Network Troubleshooting
6th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
39
Ranking in other categories
Network Modeling and Simulation (2nd)
Observer GigaStor
Ranking in Network Troubleshooting
14th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Monitoring Software (89th), Network Packet Broker (NPB) (11th)
 

Mindshare comparison

As of January 2026, in the Network Troubleshooting category, the mindshare of AirMagnet Survey PRO is 8.9%, up from 6.3% compared to the previous year. The mindshare of Observer GigaStor is 3.2%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Market Share Distribution
ProductMarket Share (%)
AirMagnet Survey PRO8.9%
Observer GigaStor3.2%
Other87.9%
Network Troubleshooting
 

Featured Reviews

Mark Witherspoon - PeerSpot reviewer
Wireless Services Manager at Veritas Managed Solutions
A solution for site verifications and enhanced with adapters that provide more realistic readings, but needs to support Wi-Fi 6E
Ekahau and AirMagnet Survey have their own pros and cons, in my opinion. For example, the APs are not visible in Ekahau but AirMagnet Survey allows us to see what APs and channels are being used in a live view, which Ekahau lacks. In Ekahau, the signal from the AP it's capturing at that time is visible which is a bit of an inconvenience. The predictive planner of AirMagnet's is better. However, Ekahau has advantages over AirMagnet because it groups all the SSIDs into one AP, whereas with AirMagnet, one needs to group them manually. Ekahau also supports Wi-Fi 6E, but its licensing is restrictive and more costly.
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer service is great."
"The AirMagnet Survey allows you to see the list of APs in the live view. It only supports certain adapters, which can be limiting, but it's also beneficial because these adapters are more comparable to real-life devices like laptops. With Ekahau, Sidekick needs to be used for full features, but I find the Sidekick too strong, which can hamper results. Therefore, I prefer AirMagnet's approach because the adapters provide more realistic readings."
"The most valuable feature is the predictive survey. The antennas' RF patterns are reflected correctly on the drawing when preparing predictive heat maps."
"It allows us to prepare more real designs. Later, we validate them with actual surveys."
"Clear and easy to use maps."
"Using the products to ensure the safety of our equipment that we have a lot invested in."
"I would like to rate the product as eight of ten."
"The benefit is with the ease of use of the software, I am able to show the customer, "Here is what your wireless coverage looks like." It is set up in a fashion that non-technical people can understand it."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
 

Cons

"AirMagnet Survey needs to support Wi-Fi 6E otherwise they can lose to the competition. They also need to allow better grouping of SSIDs to one AP, removing the need to filter manually. At the moment, you can filter by channel or SSID, but grouping all those SSIDs together is a difficult task."
"But it's definitely a more expensive solution than other ones."
"When you conduct an active survey and then want to use it for design work, it's actually not very useful."
"Printouts are JPEG printouts. The AirMagnet software is proprietary. I can't send my customers a file, because it is AirMagnet file, even for building projects. I can only send JPEGs or screenshots of heat maps."
"The user interface needs a lot of improvement. The auto-placement of access points is not accurate."
"The throughput should be more advanced in the future. They need to add more versions of WiFi than just one."
"I would say some of our newer techs that are going out to job sites can be a little bit intimidated by the interface."
"Less time consumed doing the real surveys."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
 

Pricing and Cost Advice

"The tool's pricing is medium."
"This product is very expensive."
"The licensing of AirMagnet Survey is different when compared to Ekahu. It is a third of the cost of Ekahau but there are no dedicated laptops to the Sidekick. AirMagnet allows you to license an adapter and share that adapter."
"For technical support, you need an annual license, but it is not worth it."
"The moment we began needing more of the vendor's support, the cost became very high; we switched to another solution."
"There is an annual cost of the solution. There are some additional charges, such as support and maintenance."
"The pricing needs improvement."
"It's quite expensive."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Government
8%
Manufacturing Company
8%
Retailer
8%
Financial Services Firm
17%
Computer Software Company
11%
Manufacturing Company
8%
Wholesaler/Distributor
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise10
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Questions from the Community

What do you like most about AirMagnet Survey?
We use the solution for Wi-Fi and networks.
What needs improvement with AirMagnet Survey?
AirMagnet Survey needs to support Wi-Fi 6E otherwise they can lose to the competition. They also need to allow better grouping of SSIDs to one AP, removing the need to filter manually. At the momen...
What is your primary use case for AirMagnet Survey?
We use AirMagnet Survey, for site verifications after the wireless system has been installed. We conduct pre and post-install surveys with it. We have reduced the use since now our customers requir...
What do you like most about Observer GigaStor?
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues or...
What is your experience regarding pricing and costs for Observer GigaStor?
I would rate the pricing a ten out of ten. It's quite expensive.
What needs improvement with Observer GigaStor?
GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...
 

Overview

 

Sample Customers

Houston Methodist Hospital, Love's Travel Stops
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about AirMagnet Survey PRO vs. Observer GigaStor and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.