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AirMagnet Survey PRO vs Observer GigaStor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AirMagnet Survey PRO
Ranking in Network Troubleshooting
5th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
39
Ranking in other categories
Network Modeling and Simulation (2nd)
Observer GigaStor
Ranking in Network Troubleshooting
14th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Monitoring Software (86th), Network Packet Broker (NPB) (9th)
 

Mindshare comparison

As of March 2026, in the Network Troubleshooting category, the mindshare of AirMagnet Survey PRO is 10.3%, up from 6.3% compared to the previous year. The mindshare of Observer GigaStor is 3.1%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
AirMagnet Survey PRO10.3%
Observer GigaStor3.1%
Other86.6%
Network Troubleshooting
 

Featured Reviews

Mark Witherspoon - PeerSpot reviewer
Wireless Services Manager at Veritas Managed Solutions
A solution for site verifications and enhanced with adapters that provide more realistic readings, but needs to support Wi-Fi 6E
Ekahau and AirMagnet Survey have their own pros and cons, in my opinion. For example, the APs are not visible in Ekahau but AirMagnet Survey allows us to see what APs and channels are being used in a live view, which Ekahau lacks. In Ekahau, the signal from the AP it's capturing at that time is visible which is a bit of an inconvenience. The predictive planner of AirMagnet's is better. However, Ekahau has advantages over AirMagnet because it groups all the SSIDs into one AP, whereas with AirMagnet, one needs to group them manually. Ekahau also supports Wi-Fi 6E, but its licensing is restrictive and more costly.
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We normally use AirMagnet products to meter voltage coming off any number of services at the venues that we go to, or generators in the instance that we're doing something that's a temporary powered situation; so, metering voltage, and then also metering amperage draw."
"The most valuable features are the survey, spectrum analysis, and reporting."
"The product takes away the guessing; it gives us hard evidence on how to engineer and determine where we need to place wireless access coverage or points for optimal coverage."
"The benefit is with the ease of use of the software, I am able to show the customer, "Here is what your wireless coverage looks like." It is set up in a fashion that non-technical people can understand it."
"Clear and easy to use maps."
"As far as using the software, it's going to give you true results and be very accurate."
"WiFi planning, RF measurements and roaming capability."
"The addition of the AirMapper software on the nXG and our AirCheck G2s has helped a lot because we're mostly not drilling down into the data. Local managers only need to see the coverage on their end and whether there are performance bottlenecks. These things are easy enough for us to ascertain with iPerf."
"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."
"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
 

Cons

"I feel like the software crashed on my laptop so many times, as compared to when I was using the Ekahau, but it's fine."
"If you don't have very much practice with it, it is difficult to troubleshoot."
"Occasionally, it crashes or locks up."
"I would say some of our newer techs that are going out to job sites can be a little bit intimidated by the interface."
"It has not been entirely stable."
"I would say some of our newer techs that are going out to job sites can be a little bit intimidated by the interface."
"AirMagnet Survey doesn't cover certain devices in the system."
"The MAJOR concern that I have with AirMagnet is the cost of the Gold Support renewal."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
"Maybe the graphical user interface could be simplified to allow people to use it more easily."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"As of this moment, the graphics might need some improvement, because a lot of the information there must be input first to have full potential."
 

Pricing and Cost Advice

"The licensing of AirMagnet Survey is different when compared to Ekahu. It is a third of the cost of Ekahau but there are no dedicated laptops to the Sidekick. AirMagnet allows you to license an adapter and share that adapter."
"This product is very expensive."
"The tool's pricing is medium."
"The pricing needs improvement."
"The moment we began needing more of the vendor's support, the cost became very high; we switched to another solution."
"For technical support, you need an annual license, but it is not worth it."
"There is an annual cost of the solution. There are some additional charges, such as support and maintenance."
"It's quite expensive."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
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Top Industries

By visitors reading reviews
Manufacturing Company
8%
Computer Software Company
8%
Retailer
7%
Comms Service Provider
7%
Financial Services Firm
16%
Construction Company
13%
Wholesaler/Distributor
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise10
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Questions from the Community

What needs improvement with AirMagnet Survey?
AirMagnet Survey needs to support Wi-Fi 6E otherwise they can lose to the competition. They also need to allow better grouping of SSIDs to one AP, removing the need to filter manually. At the momen...
What is your primary use case for AirMagnet Survey?
We use AirMagnet Survey, for site verifications after the wireless system has been installed. We conduct pre and post-install surveys with it. We have reduced the use since now our customers requir...
What advice do you have for others considering AirMagnet Survey?
The AI simulation capabilities, especially the predictive feature in AirMagnet, have been somewhat helpful for network planning. However, both AirMagnet and other tools like Ekahau have accuracy is...
What do you like most about Observer GigaStor?
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues or...
What is your experience regarding pricing and costs for Observer GigaStor?
I would rate the pricing a ten out of ten. It's quite expensive.
What needs improvement with Observer GigaStor?
GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...
 

Overview

 

Sample Customers

Houston Methodist Hospital, Love's Travel Stops
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about AirMagnet Survey PRO vs. Observer GigaStor and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.