Technical Support Engineer at A&O IT Group Limited
Real User
Top 20
2023-05-02T16:58:00Z
May 2, 2023
When you conduct an active survey and then want to use it for design work, it's actually not very useful. When you color the IP within the software and move it around, the person doesn't change. It's just a screenshot of the pattern it made when you did the survey, except you can put a point more in the way you'd expect the pattern to change. It doesn't get a true reflection of how the signals would truly propagate, instead only shows a screenshot of the pattern made during the survey. Therefore, there is an area of improvement in the functionality of AirMagnet Survey when conducting an active survey and then using the results for design work.
It would be nice to have some more training resources for younger techs. We can use them if we need some assistance, but that usually requires one of us who knows what we're doing to calibrate the programs properly. There's one thing our NXG handhelds do that AirMagnet doesn't do out of the box. The NXG devices can analyze the wired and wireless networks simultaneously and map the networks out. We find it handy. However, if I have that plugged into our older OptiView XG tablets or our laptops, I have no way to analyze both the WiFi and the wired network at the same time and build a single picture with all that data. So far, that's something only our NXG handhelds can do. It would be nice if there were a way to integrate all the network discovery, troubleshooting, and mapping of the WiFi and the wired at the same time. There are almost no products that do that currently. If they managed to do that, they'd probably open up their market pretty quickly.
Network Engineer at a tech services company with 51-200 employees
Real User
2021-08-18T19:12:23Z
Aug 18, 2021
If you're using AirMagnet, it's a special use case. As long as they really walk you through it you should be fine. However, you do need some direction and training. If you don't have very much practice with it, it is difficult to troubleshoot. It'd be nice if it was cheaper, however, you get value for your money.
Account Manager / Senior Network Engineer at Stowe Australia Pty Ltd
Real User
2020-07-22T08:17:22Z
Jul 22, 2020
The surveying features are in need of improvement, along with general usability. For example, they should import functions from other products that make things easier from a planner's point of view. The antenna options should be enhanced. It takes a little while to render the coverage maps. The price could be lower. The updates are few and far between, so they should release them more regularly.
Network Infrastructure Team Leader at PT Nusantara Compnet Integrator
Real User
2019-03-13T03:25:00Z
Mar 13, 2019
There is a feature "no auto-save" when the Proxim USB is disattached accidentally during survey. Newer adapters (adpter that support 802.11ac) not support noise Reading (I'am using Proxim 9100 USB Adapter).
Information Technology Specialist at a government with 51-200 employees
Real User
2018-07-30T09:01:00Z
Jul 30, 2018
Printouts are JPEG printouts. The AirMagnet software is proprietary. I can't send my customers a file, because it is AirMagnet file, even for building projects. I can only send JPEGs or screenshots of heat maps.
AirMagnet Survey PRO enables network professionals to design, deploy, and validate Wi-Fi 6 networks for optimal performance, security, and compliance. It also calculates the ideal quantity, placement, and configuration of APs for a successful wireless LAN deployment. AirMagnet Survey PRO goes beyond simply verifying RF coverage by plotting actual end-user network performance in terms of connection speed, throughput, and packet statistics by allowing you to use any Wi-Fi adapter or AirMapper™...
AirMagnet Survey doesn't cover certain devices in the system.
When you conduct an active survey and then want to use it for design work, it's actually not very useful. When you color the IP within the software and move it around, the person doesn't change. It's just a screenshot of the pattern it made when you did the survey, except you can put a point more in the way you'd expect the pattern to change. It doesn't get a true reflection of how the signals would truly propagate, instead only shows a screenshot of the pattern made during the survey. Therefore, there is an area of improvement in the functionality of AirMagnet Survey when conducting an active survey and then using the results for design work.
We would like to get more details and extended capabilities for the solution. The clients want a list of rogue SSIDs, heat maps, etc.
It would be nice to have some more training resources for younger techs. We can use them if we need some assistance, but that usually requires one of us who knows what we're doing to calibrate the programs properly. There's one thing our NXG handhelds do that AirMagnet doesn't do out of the box. The NXG devices can analyze the wired and wireless networks simultaneously and map the networks out. We find it handy. However, if I have that plugged into our older OptiView XG tablets or our laptops, I have no way to analyze both the WiFi and the wired network at the same time and build a single picture with all that data. So far, that's something only our NXG handhelds can do. It would be nice if there were a way to integrate all the network discovery, troubleshooting, and mapping of the WiFi and the wired at the same time. There are almost no products that do that currently. If they managed to do that, they'd probably open up their market pretty quickly.
The throughput should be more advanced in the future. They need to add more versions of WiFi than just one.
If you're using AirMagnet, it's a special use case. As long as they really walk you through it you should be fine. However, you do need some direction and training. If you don't have very much practice with it, it is difficult to troubleshoot. It'd be nice if it was cheaper, however, you get value for your money.
The surveying features are in need of improvement, along with general usability. For example, they should import functions from other products that make things easier from a planner's point of view. The antenna options should be enhanced. It takes a little while to render the coverage maps. The price could be lower. The updates are few and far between, so they should release them more regularly.
There is a feature "no auto-save" when the Proxim USB is disattached accidentally during survey. Newer adapters (adpter that support 802.11ac) not support noise Reading (I'am using Proxim 9100 USB Adapter).
Printouts are JPEG printouts. The AirMagnet software is proprietary. I can't send my customers a file, because it is AirMagnet file, even for building projects. I can only send JPEGs or screenshots of heat maps.
The pricing needs improvement.